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Sales Management

Location:
Naples, FL, 34109
Posted:
April 22, 2010

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Resume:

VIKRAM SINGH

***** ****** **. *****:

*********@*****.***

Southwest Ranches, FL 3331 Cell: 954-

***-****

SUMMARY OF PROFESSIONAL PROFILE

An organized professional with a passion for marketing and an intuitive

understanding of general business strategy. Knowledge of statistical

modeling and financial metrics related to all aspects of business

operations adds to a well rounded professional profile. Previous experience

includes industries such as Big 4 management consulting; energy; education;

and social media software. Significant experience in consultative

professional services sales to CFOs, Controllers and Treasurers of FORTUNE

1000 companies. Marketing experience includes corporate strategy marketing,

application of new social media tools and web 2.0 applications; account

management, IT Architecture and API concepts.

EDUCATION

. MBA, Concentration: Management Decision Making, The George Washington

University, Washington DC

EXPERIENCE

Neighborhood America Inc., Naples, FL May 2008 -July

2009 (Position Eliminated)

Client Strategist & Business Analyst

Led team of CAEs and interfaced between internal teams and the customer to

elicit and document customer needs for NA business services and technology

portfolio. Was part of director level discussions for company's business

growth plans.

. Scoped contracts and captured detailed solution configuration parameters

and custom use-case requirements post contract

. Assisted sales team in discussions related to application integration for

customers desiring customized solutions

. Conducted customer strategy sessions and on boarding for project

management purposes and network science implementation of NA solution and

related configuration procurement, delivery and hand off to customer,

including related training and consulting for content uploading at that

point resulting in better utilization of customer assets in their new

social media strategies and better alignment of NA tech portfolio meeting

customer's overall business needs

. Initiated on going processes improvements within the CAE team for

reporting and tracking of issues and customer management protocol

additions to Salesforce.com for overall improvement of processes

resulting in better administration and visibility of the performance and

activities

Whitney Information Network Inc., Cape Coral, FL November 2006

- August 2007 (Position Eliminated)

Senior Analyst, Strategy & Business Development

Responsible for strategy & business development activities as part of

development and execution of the corporate strategy plan.

. Researched opportunities for new business lines and potential alliances

and acquisition opportunities (including areas of continued education for

Nurses, Entrepreneurship education, Sales Training education, opening an

Industrial Bank, B2B Real Estate Training, other new verticals like Home

Improvement and launch of operations in international markets)

. Conducted analysis on various potential business relationships to enable

decision making including vendor evaluations which were presented

recommendation of a new software for our financial markets education

business and subsequently coordinated inter-departmental discussions

around product development details and timelines; analyzed opportunity

for a relationship with finance companies; analyzed initiative to expand

telemarketing operations; analyzed viability of business entities for

initiation of relationships to provide ancillary services

. Participated in deal negotiations, contract development, due diligence

and other business/alliance expansion projects

PFC Energy Inc., Washington, DC June 2005 - May 2006

(After marriage moved to Florida)

Manager, Corporate Marketing

Directed and implemented the marketing plan in order to position PFC Energy

as the world's leading oil and gas advisory firm.

. Managed the brand image through new website development and maintaining

information on intranet sites to help monitor competition and track

client organizations

- New website development included building business cases to present PFC

Energy in new light while working with the web design and development

team on new look and feel, navigatability and adoption of content

management technology

- Standardized PFC Energy color palette to all auto templates and

internal and external material to ensure brand integrity

- Initiated co-branding ventures with other organizations (co-hosted

seminar with Institute of the America's in DC, Nov 2005)

. Positioned PFC Energy with the media as the pre-eminent advisor on oil

and gas markets and geopolitical issues and ensured contribution to

industry debates by proactively placing/ coordinating articles and

commentary in industry-focused and other leading publications, and by

furthering relationships with press and media outlets including the

Financial Times; WSJ; The Washington Post; Houston Chronicle; Offshore,

Oil & Gas Journal; CNBC; and selected newswires

. Initiated New Product Development Stage Gating (NOC Forum Best Practices

Clearinghouse)

. Created marketing literature for new products and services, and updated

existing literature on a regular basis to ensure a consistent marketing

message (included interactions with printers to finalize look and feel of

finished products and using publications software to promote in-house

production which resulted in a 50% reduction in printing costs)

. Prepared company presentations for industry forums and client meetings in

addition to proposals for new projects

. Organized PFC Energy seminars (Annual PFC Energy Client Conference,

Houston, Feb 2006) and events

Corporate Executive Board, Washington, DC June 2003 - June 2005

(Left for better position at PFC Energy)

Associate Director, New Business Development

Consultative selling/cross-selling and exploring strategic issues with

Fortune 1000 Chief Financial Officers, Corporate Controllers, Heads of

Internal Audit and Treasurers. Successfully initiated over 25 new

relationships including Burger King, Costco Wholesale, Columbia Sportswear,

Unisys and Sunoco Inc. Was amongst the top performers of the team averaging

110% of assigned goals.

. Worked closely with senior CEB management providing insights to fuel on-

going corporate growth initiatives (this included launch of two new

programs)

. Conducted gap analysis with prospective clients to identify specific

issues in areas such as Investor Relations, Corporate Governance, Risk

Management and Financial Reporting; and to then align research findings

to identified issues

. Directed attainment of quarterly and annual revenue goals (consistently

met or exceeded targets) and managed cross-functional teams of Member

Relations and Research & Analysis staff to execute the following:

- effectively communicate best practices and research findings via

interactive teleconferences and website tutorials

- write and design marketing materials and tools to build business cases

- construct and execute business plans

. Coached and developed an associate level sales team of Marketing and

Research Associates to meet or exceed firm standards for territory

penetration (leading to two team member promotions to positions of

increased responsibility)

Deloitte & Touch LLP, McLean, VA July 2002- June 2003 (Left for

better position at CEB)

Consultant, Management Solutions

. Federal Government Department New Organizational Design Initiative:

Supported the Transition Management Office of a client in the process of

consolidating numerous federal government departments. Areas of support

to the project included: coordinating the project library, deliverables

and reports for working groups, project background folders and other

deliverables in support of billings. Project achieved a successful

nationwide launch of the new department.

. Federal Government Department Auditability Initiative: Conducted process

mapping and best practices assessment around operations and accounting

processes, leading to a significant improvement in client's ability to

complete a successful audit.

Amway India Corporation, New Delhi, India September 1997 -

June 2000 (Left to study full time MBA)

Supervisor, Corporate Marketing & Distributor Relations

. Supervised tracking of unauthorized distributor activity during pre-

launch period resulting in a 70% reduction in complaints of unauthorized

distributor activity in the eastern region

. Coordinated sales of business support material to distributors during

nationwide launch

. Authorized all product returns for the northern region in post launch

period

. Initiated distribution resignation tracking database to qualifying

resignations resulting in reducing returns by 10%

. In charge of distributor services and product training at the Amway

Distribution Center (ADC), New Delhi, India

FAMILIAR SOFTWARES & OTHER PROJECTS

MS Office, MS Project, Adobe Indesign, SAS, POM, JMPin, Enterprise Miner

and Expert Choice.

. Launch strategy for General Motors' 2001 Chevrolet Cavalier

. Decision Model for a new product launch

. Mined Clinton Apex gas station's sales data to recommend changes in

product portfolio

. Warehouse Location Model for Delta 3 Logistics Company, Athens, Greece

. Adoption of CNG in Public Transport Vehicles in New Delhi & Beijing



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