Quality Manager

Samuel Stevens

***** ****** ****** ****

Huntersville, NC 28078

704-***-**** Home

336-***-**** Blackberry

Email: ***********@***.***

OBJECTIVE

Secure a professional position in a progressive corporation utilizing

strengths in project management, Purchasing, and Six Sigma methodology to

enhance operational efficiency, and organizational effectiveness of the

business.

PROFESSIONAL EXPERIENCE

Guilford Performance Textiles Greensboro, NC

Supplier Quality Manager

May, 2009 - Present

Ensure suppliers meet ISO 9001/TS16949 requirements. Develop suppliers to

meet increasingly quality requirements and expectations. Prepare and

maintain polices, procedures, and manuals for North America on the

determination of new supply sources, supplier relations, standardization of

measurement, and acceptable criteria of materials.

Interface with plant personnel to resolve repetitive issues, review

engineering specification to determine supplier abilities against the

standard. Monitor supplier corrective action plans and track PPM to drive

improvement.

Implement APQP for new and existing programs to support PPAP's and ISIR's.

Provide leadership on-site at vendor locations to drive team efforts and

activities. Assist Supply Chain Management Team with supplier selection and

scorecard monitoring to promote continuous improvement.

Jacobsen, a Textron Company. Charlotte, NC

Manager, Global Supplier Quality Development Engineers

Aug, 2004 - Feb, 2009

Plan and organize travel and quality resources for the SQD/SQA Department

to support Jacobsen in their supplier globalization efforts. Developed

Quality procedures and work instructions for the supplier quality

department and plant quality to communize our manufacturing process, use

lean manufacturing and 5S for continuous improvement on the shop floor.

Leader of supplier selection using system assessments, RFQ's, and logistics

as measures to obtain best in class processes. Manage/train Supplier

Quality Development Engineers at Charlotte North Carolina, India, and China

about the advanced product quality planning process. Develop suppliers

using the following quality tools: PFMEA, control plans, bailment's, RFQ's

gage R&R MSA (measurement system analysis), and run at rate, Implemented

SPC program, and ISIR/PPAP training. Track supplier corrective actions

until closure, created supplier requirement manual explaining Jacobsen's

quality requirements. Track supplier PPM and failure analysis. Reduce cost

by eight percent by removing process redundancy at the vendor. Lead person

of continuous improvement at vendors and created guidelines for

investigating suspect components. Currently have four direct reports in

Charlotte NC, India two reports, and China two reports. Redefined the PRR

(problem resolution report) using the fishbone analysis method to

streamline the process, which reduced time of corrective closures. As part

of the team, played an instrumental role with the efforts of gaining the

certification of ISO 9001 2000 for the facility at Jacobsen. Implemented

the PPAP (production part approval process) to accept new and existing

product for the assembly line, which I used AIAG methodology, Completed

Textron Six Sigma Green Belt Program.

Buehler Motor Inc. Cary, NC

Supplier Technical Support Engineer

Mar, 2003 - Aug, 2004

Ensure that all Suppliers have appropriate technical and Quality

capabilities, Primary technical liaison between Purchasing, Engineering,

and Suppliers during development of new products. Develop and implement

quality requirements for suppliers based on external customer requirements,

internal customer needs, and corporate objectives. Manager of all suppliers

auditing activities domestic and internationally which consist of Quality

System Assessment, Process/product audits and ensure proper corrective

actions will be taken. Monitor key quality measurable such as acceptable

rate at incoming inspection and the percentage of components on ship to

stock. Work with Purchasing on selecting new suppliers for existing or new

products. Lead team member that help with annual planning of personnel,

capital equipment, and expense budget for the actuator business, and

Instrumental in leading the plant to gain TS-16949 2002 certification at

the Cary facility. Lead Engineer for approving PPAP's, and also manager of

document control for the Quality Department, and a user of AS400.

The Timken Company Lincolnton, NC

2000 - 2003

Principal Supplier Quality Assurance Analyst

Plan and organize travel to Supplier with repetitive issue and maintain a

balance of resources and support for the Package Bearing Plant. Establish

Incoming Inspection program to receive product for Chrysler, GM, and Ford

for their new integrated wheel Hub. The Lead Analyst for approving PPAP's

in accordance with QS9000, also Evaluated CPK data to establish/approve

control plans at the Supplier. Lead plant efforts to continuously improve

the quality of supplied components through Quality Assessments, Product

Audits, and Process Audits. Liaisons between Suppliers and Timken on

engineering changes and lead Analyst of APQP for Supplier selection and new

program launches. Created quality procedures and work instructions to

achieve QS9000 certification, maintain PPAP's and Quality documents in

accordance with ISO/QS9000 requirements. Implemented the RPS (Rapid Problem

Solving) program for Suppliers with repetitive issues, Initiated GQTS

(Global Quality Tracking System) to track Supplier Issues, which resulted

in a 12 percent cost savings through a more efficient Supplier charge-back

process and Kaizen. Maintained a balance of purchased inventory at Shipping

and Receiving using the FIFO system, and initiated the use of Paynter's

charts for Supplier effective root cause analysis, containment through

permanent corrective action. Work with Purchasing to create Quality

Agreement to be included with the Purchasing Agreement in accordance with

QS9000. Have working knowledge of six sigma, and lean manufacturing.

Cummins Engine Company Columbus, IN

1994 - 2000

Senior Supplier Quality Improvement Engineer

Perform initial survey in selecting new Suppliers for Cummins Fuel System

Division. Responsible for Implementing improvements by auditing Suppliers

using the Quality System Survey, Quality Information Assessment, Process

Audits, Maintenance Audits, and Re-certification Audits. Visit Suppliers to

review continuous improvements of their process and source verification of

their process. Lead problem solving Review process using FMEA's to

implement improvement with Supplier selection. Develop, review, and Approve

Supplier process control plans for purchased materials, and review machine

and process capability. Lead SQI Engineer for all Die-Casting and Foundry

components. Evaluate potential exposure to customers of Cummins product

problem, and provide cost and customer Impact information to establish

price quotes and cost reductions by 15%. Receiving Inspection Manager for

purchased components, where

I supervised twelve union employees at two different locations.

CONSOLIDATED DIESEL COMPANY, Whitakers, NC

1989 - 1994

Supplier Quality Improvement Technician

Assist in failure analysis on assigned programs by delivering information

from the field organizations to Engineering and Manufacturing. Interface

with customers to investigate problems, discuss solutions, and develop

training programs. Coordinated all ISIR's and PPAP's for the B and C series

Engines, Follow-up with Suppliers and Customers on a regular basis and

respond to requests in a timely manner. Work as liaison between Cummins

Field Organization, Design Engineering, Quality and Manufacturing to

improve the product going to the Customer.

Line Coordinator

Assist Team managers in the day-to-day operation of the production flow,

which included tracking machine downtime, data collection, plan

maintenance, Machine operating, Identify/separating rework, Line speed

analysis, and machine runoff.

McDONNELL DOUGLAS SERVICES INC, Taif, Saudi Arabia

1986 - 1989

Instructor/Trainer

Trained and assisted Warrant Officers of the Royal Saudi Air Force, develop

training packages at King Faad Air Base. Design job proficiency guides for

trainee's, which included guidelines on training requirements, and Aircraft

Battle Damage.

UNITED STATES AIR FORCE

1981 - 1985

Structural Repair Specialist

Structural repairs and modifications were performed on F-15's, F-16's, and

F-4 Phantoms at Madrid, Spain.

EDUCATION

Indiana Wesleyan University

November 1, 1999

Indianapolis, Indiana

Bachelor of Science in Business Administration

Indiana Wesleyan University

1996 - 1998

Indianapolis, Indiana

Associate of Science in Business Administration

Honors

Enfield High School

1976 - 1980

Enfield, NC.

CERTIFICATONS

Six Sigma Green Belt Certified

ASQ - CQA Certified

CONTINUED EDUCATION

Microsoft Office Tools, Lotus notes, Netscape, Outlook, Windows, Ethnical

Decision making workshop, McDonnell Douglas Corporation Certified Training,

OJT Trainer/Supervisor Training, TQS Auditor Training, Seven Step Problem

Solving, Seven Habits of Highly Effective People, Manufacturing Process

Change Control, Process FMEA, ISO Auditor Training, Brainstorming, SPC 1&2,

GD&T, Blue print Reading, International Project Management, Quality Project

Management, Project Planning, Analysis and Control, AS 400 Training, QS9000

Internal System Auditing, Textron Supervisor Training, Six Sigma Greenbelt

training, Business Leadership Conference, Developing Leadership Excellence

Conference, ASQ Certified Quality Engineering Course, Senior Member of ASQ.

Contact this candidate