Sales Management

Patricia D. Armstrong

**** **********, #***

West Palm Beach, FL 33409

Cell Phone 313-***-****

***********@*****.***

OBJECTIVE:

Seeking a position requiring strengths in sales, account management,

business development, procurement and/or strategic thinking.

QUALIFICATIONS

Successful career in sales and business development. Strengths in sales

and marketing, strategic planning, international business, procurement and

program management. Expertise in account management, consultative sales,

and customer relationship management.

EDUCATION

2001 MBA, Wayne State University - Detroit, Michigan

1991 BA, University of Michigan - Ann Arbor, Michigan

EMPLOYMENT

2010 Admissions Coordinator, Keiser Career College

Responsible for counseling and guiding students through the

acceptance and enrollment process. Daily tasks include appointment

scheduling, completion of admissions paperwork, and management of

the admissions process.

2007-2008 Buyer, Chrysler LLC

Successfully negotiated favorable pricing and long-term contracts with

suppliers resulting in corporate cost savings. Met departmental and

corporate cost reduction targets. Developed service kits for retail sale

through the dealership network. Sourced and purchased parts, packaging and

supply chain services for the Mopar service parts division. Managed the

purchase and distribution of parts for warranty and recall programs.

2007 Senior Account Manager, Lear Corporation

Quoted new sales opportunities. Managed seating programs for

Ford, General Motors and Mahindra & Mahindra. Led cross-

functional teams and launched new manufacturing programs.

Qualified incoming RFQs in terms of ROI and payback timeframes.

2005-2006 Account Manager, Robert Bosch

Collected over $1 million in delinquent customer payments. Led cross-

functional team activities for the management of new and on-going programs.

Managed programs for Mitsubishi, Nissan and Subaru. Performed market

analysis to predict product trends and pricing structures.

1998-2005 Senior Account Executive, John McFall and Associates

Achieved sales goals including $21 million USD in new programs to Nissan,

Mazda, Ford, Toyota, and General Motors. Sales and program management for

international and domestic customers. Increased company exposure to

customers and prospects using marketing research and business development

activities. Developed new products for increased sales flexibility.

Developed costing tool for standardized sales quoting.

1995-1998 Buyer, Dura Automotive Systems

Achieved annual cost savings in excess of $2 million USD. Negotiated Long

Term Agreement contracts for key supplier base. Standardized materials and

production methods for common parts. Designed and managed supplier

development process. Evaluated existing and potential suppliers with

capability studies and audits. Developed improvement programs for troubled

suppliers. Sourced and managed all prototypes for tech center engineering

team.

1992-1995 Marketing Coordinator, New World Systems

Event planning responsibilities for annual user group conference and trade

show appearances. Maintained forecast and quota database for sales

staff; used the data for projections. Developed presentation materials and

RFP responses. Managed inside sales and license renewal programs for

legacy customers. Performed technical writing and tape duplication

services as required.

ADDITIONAL KEYWORDS:

French language, Microsoft Office, SAP, sales management, marketing,

contract negotiation, communication skills, consumer product marketing,

supply chain solutions, project management, program management,

manufacturing, c-level communications, Japan, India, Mexico, Europe

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