Jerry Ciarpelli
Rochester, New York 14626
585-***-**** (home)
585-***-**** (cell)
********@*********.**.***
Top producing sales and marketing executive with proven new business
development, B2B and B2C sales and marketing experience
Objective
A position enabling me to apply my strong management, national
experience, marketing savvy, and digital imaging knowledge.
Professional Profile
. Solutions-oriented, consultative sales professional with a proven
record of delivering results in super-competitive lines of business
characterized by long sales cycles and limited customer loyalty.
. Competitive. Experienced setting achievable stretch goals,
developing the go-to-market strategy and delivering results up and
down the channel.
. Marketing savvy. Astute as to what it takes to build the backbone
of an effective sales-driven organization from collateral to sales
training.
. Ethical and honest. A people-first, principled leader adept at
motivating a team, mentoring and inspiring commitment.
. Relationship driven. Eager and enthusiastic at the prospect of
reinvention and the opportunity to apply years of experience and
sales success to a new endeavor. Open to relocation.
. Outstanding Judgment. Former White House Advance Man.
Summary of Qualifications
National accounts experience. Extensive B2B, new business development and
account service working with Fortune 500 companies on sales as large as
$105 million.
Channel marketing. A quick study knowledgeable of channel marketing with
a knack for learning various distribution patterns, partners and players
in the market.
Strategic. Adept at grasping strategically the essential strengths,
weaknesses, opportunities and threats behind any product or service; then
developing the sales strategy on a local, national or global level.
Niche marketing. Skilled at finding the best niche for the product,
identifying the competitive advantages, mitigating the potential
negatives, countering sales resistance and developing the product
positioning.
Tactical execution. Proficient at executing on the details-crafting the
sell-through strategy, putting in place the product management strategies
where appropriate and driving the products value proposition.
Change skilled. Confident and comfortable learning new lines of business
fast and efficiently; the consummate quick study adept at hitting the
ground running, learning new markets, customers and industries.
Professional History
DocStrategies, Rochester, NY
Regional Sales Manager (Present)
Market and sell scanning equipment, computer hardware and document
imaging software, content management, eDiscovery, Managed Print Services
and outsourcing into all types of companies, Government Agencies, Higher
Ed, Hospital, Insurance, Legal and others who digitize their documents
and convert them into digital formats. The market area is the Upper Mid-
West and Eastern U.S.
. All products are sold through Xerox as a premier channel partner.
. Responsible for software, hardware and outsource solution sales.
. Software includes image processing, OCR, eDiscovery and legal
applications
LuraTech, Inc. Rochester, NY
Director of Sales (2008-2009)
Market and sell document compression software into all types of
companies, government agencies, libraries and others who digitize their
records, papers or documents and convert them into compressed formats.
The market area is the U.S. and Canada.
. Customers and industries are as diverse as Nuclear Power, Utilities,
Government Agencies, Manufacturing, Legal and Healthcare, Insurance,
Financial and others.
Kirtas Technologies, Rochester, NY
Regional Sales Manager (2005-2008)
Sold book scanning equipment, software and out sourcing services to
colleges, universities, government agencies and service bureaus-a product
used in scanning and digitizing books. My 2007 performance lead to the
company being ranked 199 on the Inc 500 list and 5 on the Rochester Top
100 in 2008.
New business development. Opened Microsoft account valued at $12 million,
the largest account the company had secured. Identified the market
opportunity, seeing that the company had hired a competitor to start
scanning books. Researched the contact at the company, contacted the
person, and pitched the business face-to-face; effectively presenting the
competitive advantage of the Kirtas product and earning the business.
. Major account. Personally pitched and pursued the Smithsonian
Institution as a gateway to opening doors to Yale and Harvard.
Identified this under-served niche in the market, which laid the
groundwork for more than $15 million in future business.
. Collateral development. Oversaw the development of many collateral
pieces creating a "reason to buy" that effectively communicated the
company's value proposition & contributed to the sale of big-ticket
equipment.
. Results driven. Personally responsible for 70% of 2007 corporate revenue.
Sold
services and equipment that resulted in more than 120,000 books
being digitized and
over 45 digital scanners sold ranging in price from $150,000-
$200,000.
OfficeMax (a Boise Cascade Company), Rochester, NY
District Sales Manager (2003-2005)
Recruited for position based on prior business relationship with the
company. Selling to medium and large accounts outsource document
scanning, printing and copying. Oversaw field sales in NY-PA-DE-NJ for
this office supply giant. Managed ten commercial account managers,
developed sales tools and managed sales regionally.
. Market development. Helped commercial account managers identify key
national and B2B accounts within their territories; trained team in
the fine points of selling a commodity product. Developed sales
presentations, and participated in sales calls, ensuring that the
resources and back up were there to drive results.
. New business development. Opened many major accounts, including Alcoa,
PPG, Glaxo, Baxter, Bristol-Myers, ComCast and Cendant, et al, by
helping commercial account managers develop their own market
penetration strategies. Results: 48% to 95% growth in percentage of
plan achievement in a year.
. Turnaround leadership. Consistently pulled in by the reps to close the
business, make the tough pitches, demonstrate the competitive
advantage and turn tough prospects into raving fans.
Xerox Corporation (1998-2003), Rochester, NY
Director of Business Development/Marketing - Office Services/Solutions
(2001-2003)
Promoted to position managing a team of five responsible for bringing to
market software, service and multifunction and scanning solutions.
Targeting Fortune 200 companies, oversaw sales, sales training,
competitive intelligence, sales support and marketing collateral
development with full bottom line responsibility. Developed sales tools
and case studies to boost performance; trained members of the sales
organization. Developed and made effective presentations of services and
solutions at the C-level. Expert in document and content management and
outsource services.
Position eliminated due to financial health of company.
Organization builder. Built the team behind marketing communications,
training and sales. A high-performing group tasked with promoting office
solutions, services and digital multifunction devices to "knowledge
workers"-an enterprise so successful that more than $75 million worth of
indirect revenue could be attributed to its efforts.
. Sales achievement. Played a lead role in taking the business from $70
million to $140 million by the end of year two through training the
direct sales force and educating customers on the company's value
proposition.
Account General Manager - North American Retail Operations (1998-2001)
Managed a key channel for the company-retail product sales via office and
computer superstores (i.e., OfficeMax, Amazon.com, Frey Electronics, Best
Buy, CDW, Micro-Warehouse, Circuit City)
PC Mall, PC Connection and Fry's Electronics).
. Top producer. Recognized in 1998, 1999 and 2000 with membership in the
company's President's Club.
. New business development. Devised creative strategies integral to
opening doors to new account relationships and many world-class
companies. Developed the strategic plan within the channel to ensure
both launch and post-launch success-increasing revenues by 10% at
launch and decreasing returns by 30%.
. Contract negotiation. Negotiate all account-specific contracts and
annual co-branded marketing efforts to ensure growth and profitability-
efforts that took revenue from $64 million to $110 million over three
years.
. Tactical execution. Create and execute all trade advertising, ROPs,
Pre-Prints, POP, plan-o-gram execution, direct marketing and Internet
promotional activities. Engineered and deployed organizational changes
to better meet the market.
Nukote International (1996-1998), Rochester, NY
Director of Sales and Marketing - Enviro Smart
Built and managed a start-up division that remanufactured ink-jet
cartridges sold into retail segment via independent reps. Played a lead
role in creating new retail product division.
Early Career
JC&A Direct Inc. (1990-1996), Managing Partner - Rochester, NY
Owned and managed regional direct marketing agency billing in excess of
$10 million annually. Oversaw and directed sales, marketing, account
service and business planning for 120-person operation. Clients were
Medical, Utility and Financial companies. .Sold business.
Rochester Tel Business Marketing Corp. (1989-1990), Director of
TeleSales and Corporate Communications - Rochester, NY
Oversaw a team of more than 75, including nine direct reports, with full
P&L responsibility. Grew business from 65% of plan to 105% of plan within
nine months.
UNISYS Corporation, (1983-1989) Regional Sales Director - Rochester, NY
Equipment, Data Storage and Management, Power and Supply sales.
Education: University of Northern Iowa, Master of Arts, Political Science
State University of New York at Oswego, Bachelor of Arts, Political
Science and History
Military: U.S. Army, Vietnam Veteran