J. PETER DONLON
************@***.*** 952-***-****
***** ******* *****, **** *******, Minnesota 55347
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SALES MANAGEMENT EXECUTIVE
Resourceful, results-driven leader building financial SaaS companies
through niche market strategies and multiple distribution channels to open
new domestic and international markets; driving consistent 30%+ revenue
growth; enhancing contribution margins. Recruit high-performing sales
teams and expand the number of producing reps by 40%. Complete acquisition
integration to increase client accounts 100%. Achieve quarterly
expectations, manage through performance metrics and create sustainable
growth. Kellogg MBA.
Sales Force Optimization ( High-Impact Client
Sales Funnel Development Relationships
( P&L Leadership ( Market Segmentation
( Reorganization Plans Strategic Alliances & Outsourcing
( Acquisitions & Integration
Turnaround Leadership
( International Operations
________________________PROFESSIONAL EXPERIENCE________________________
BUSINESS GROWTH STRATEGIES Minneapolis, MN/Washington, DC
2003 - Present
Managing Principal, Consulting
Built business advisory services practice with a focus on sales
optimization strategies to strengthen operating performance, productivity,
organizational efficiency and achievement of financial objectives.
. Increased revenues 8% by improving field force effectiveness and
identifying high-performance sales skills for a technology services
company.
. Identified emerging market outsourcing trends resulting in a strategic
acquisition for an information services company.
. Reduced costs 25% with higher customer service levels by realigning
support structure within the Government of the District of Columbia
Departments for Insurance, Banking, Securities regulation.
. Built best practice technology business models and market adoption
strategies while on Ernst & Young's New Business Acceleration Review
Board and two other Advisory Boards.
VERIFICATIONS, INC. Minneapolis, MN
2008
Executive Vice President, Strategic Account Sales
Reorganized sales/account management capability for SaaS
workflow solutions company delivering products and
services to 2,000 clients leading to growth in revenue and margins.
Built a productive strategic approach to
grow and retain account relationships in a highly regulated market.
Led 11 person staff.
. Achieved a 100% multi-year contract renewal rate with Top 200 national
accounts generating $54 million in annual revenue by cross-selling and
managing escalated client issues to positive outcomes.
. Grew presence in targeted market segments: consumer goods, health
care, financial services, manufacturing, distribution by directing
field sales account-level business/opportunity plans. Aligned
opportunity plans with regional account manager performance goals;
grew sales staff 50%.
. Promoted to also lead 5-person small and medium market inside sales
teams.
API OUTSOURCING, INC. Minneapolis, MN
2004 - 2007
Executive Vice President, Sales & Marketing
Grew sales 20% for financial technical services company to
reduce clients' back office processing costs.
Addressed regulatory compliance needs of clients, such as Wells Fargo,
Fifth Third Bank, Kohler, Delta
Air Lines, G&K Services, Affinity Plus, Spherion, General Mills, Home
Depot, Supervalu, AMN Healthcare,
Lee Enterprises, Time Warner. Managed direct staff of 9.
. Drove recurring revenue growth 14%; business partner revenue growth
43%; professional service revenue 119%. Grew Top 10 account revenue
24%; expanded number of new accounts by 186% through sales force
optimization strategies: resource deployment, segmentation and
analytics, market penetration, field rep training and assessment.
RUESCH INTERNATIONAL Washington, DC
2001 - 2002
Senior Vice President, Sales & Marketing
Grew sales 30% for highly-compliant finance workflow provider with 7,000
clients. Led 200-person sales & account management staff in six US and
three European regions with 9 direct reports.
. Drove number of profitable accounts up 900+; generated both new and
existing client growth; penetrated 16 targeted market segments.
. Cut staff turnover 33% and increased number of producing reps 16%;
realigned field and inside sales organization; recruited 5 regional
managers; improved field training program.
. Raised average account manager productivity 50%; upgraded
sales/account management skills. Reduced time to full productivity
for new hires from 7 to 4 months; improved call-to-close ratios.
PRIMESTREET CORPORATION Boston, MA
2000 - 2001
Chief Operating Officer
P&L responsibility for finance information services processor. Grew
distribution alliances from 3 to 35 - Dell, Sprint, Office Depot, ADP,
LendingTree for point-of-sale financing to customers. Established 60
supplier relationships - Wells Fargo, JPMorgan Chase, Bank of America and
Citibank. Structured transaction processing capability, client services,
call center supporting 6,000 applications per month. Reduced offshore
technology costs $12 million annually. Led successful acquisition.
Expanded operations in Canada. Presented at Goldman Sachs & Capital Z
investor conferences. Managed 8 direct reports.
AEGON GROUP (formerly Transamerica Corp. & Capital Holding Corp.)
1988 - 2000
President, USA Administration Services
Charlotte, NC 1998 - 2000
Senior Vice President, Sales & Marketing
Kansas City, KS 1995 - 1997
Vice President, Sales and General Manager
Durham, NC 1993 - 1994
Second Vice President, Corporate Planning & Analysis Louisville, KY
1990 - 1993
Second Vice President, Divisional Strategic Planning Louisville, KY
1988 - 1990
Full P&L responsibility for workflow subsidiary of $70 billion parent.
Grew revenues 300% and earnings 60%. Increased accounts 233%; eliminated
unprofitable accounts; grew distribution partners to 20% of revenue;
increased transactions 11-fold; lowered unit costs 69%. Managed staff of
115 with 11 direct reports. In an earlier subsidiary, reorganized sales
force and grew customer accounts 100%; sales productivity 20%; client
retention 24%. Responsible for 450 sales and support staff in 20 field
locations with 10 direct reports.
ERNST & YOUNG Chicago, IL
1985 - 1988
Senior Business Strategy Consultant
__________________EDUCATION, FELLOWSHIPS & AFFILIATIONS__________________
KELLOGG SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY
Evanston, IL
MBA in Marketing & Finance, 1985
UNION COLLEGE
Schenectady, NY
BA in Economics with Academic Distinction, 1979
INTERNATIONAL BUSINESS FELLOWSHIPS with Tata Oil Mills Co., Mumbai, India
and the Thomas J. Watson Foundation, Europe.
AFFILIATIONS Past Chairman, LOMA Strategic Management Board. Chapter
President, Planning Forum. Member, The Collaborative and Minnesota High
Tech Association. Speaker at various national industry conferences;
publisher of numerous articles, white papers and case studies.