Eric Roark
**** ***** ***** ****** ** ***** . 303-***-**** . *****@*********.***
Versatile General Manager with 19+ Years of experience in project
management, financial analysis, and team development in the construction
industry
CAREER SUMMARY
. Directed full development life cycle for numerous renovation and new
construction projects including market analysis, vendor selection,
contract negotiations, project scheduling, issue resolution, and
construction.
. Enhanced business operations and profitability through various process
and systems improvement, personnel development, and quality assurance
initiatives.
CORE COMPETENCIES
Operational Leadership Project Scheduling & Management Staff
Training & Development
Process Improvement Construction & Facilities Management Financial &
Market Analysis
Relationship Management Business Planning & Strategy Budget
Management
PROFESSIONAL EXPERIENCE
Reconstruction Experts Inc. - Arvada, Colorado June 2007 - Feb 2010
Area Manager June 2007 - Jan 2009
Directed staff of 85 in Denver Metro and Mountains region for full service
general contractor, providing operational leadership for overall
Operations, Accounting, IT, and Human Resources functions. Generated
branch budgets and business plans while assuring goal and corporate
business objective completion.
. Developed new procedures and reporting system enabling operating team
to better analyze critical dashboard indicators, audit performance,
and proactively identify problems.
. Initiated and led operating team of department heads that developed
new policies and procedures while eliminating process redundancies.
. Identified 15,000 s.f. building for owner purchase, overseeing tenant
improvements and assisting with construction cost reimbursement
negotiations with bank.
. Launched new hiring, on-boarding, and training programs, reducing
turnover and improving work quality and employee engagement.
. Drove improvements in Accounting and IT departments by streamlining
processes, increasing reporting and response accuracy, and augmenting
resources (e.g., hiring new CFO and investing in new technology).
Branch Manager Jan 2009 - Feb 2010
Oversaw Denver Branch office with annual revenue of approximately $25 MM.
Directed project managers on projects up to $9 MM in size. Managed client,
vendor, and team relationships to drive collaboration and cooperation.
Initiated processes and key performance indicators (KPIs) driving quality
assurance, proper reporting, and increased profitability.
. Increased productivity by 80% by implementing new processes,
increasing site visits, and reviewing project financials with staff
more regularly to create a more profitability-centered culture.
. Forecasted revenue and costs monthly, comparing actual to forecast to
identify and resolve discrepancies.
Pulte Homes - Inverness, Colorado Jan 2004 - June 2007
Director of Commercial Properties Feb 2006 - June 2007
Led design and construction of two recreation centers and a 50 acre park
at Anthem development in Broomfield. Manage full process including
contractor interviews and bids reviews, contract negotiation, and project
management.
. Managed $35+MM budget and oversaw architects, designers, and
contractors through design and construction.
. Developed relationship with local city officials and company
executives to encourage agreement, gain approvals, and resolve any
conflicting objectives.
(PULTE HOMES - DIRECTOR OF COMMERCIAL PROPERTIES, continued)
. Organized volunteer and supplier team for Habit for Humanity Builder
Blitz, managing the project and ultimately constructing a two story
house in seven days.
Area Manager July 2004 - Feb 2006
Supervised team of 20 project managers and superintendents in construction
of single and multi family housing. Guided staff through problem
identification and resolution.
. Led cross-functional teams (e.g., Construction, Land, Customer
Relations and Sales) in improving inter-departmental communication and
coordination.
. Improved internal processes, streamlining reporting functions and
reducing customer complaints.
Project Manager Jan 2004 - July 2004
Created scopes of work based on plans, obtained contractor bids, analyzed
budgets, and awarded contracts. Developed high performing team of
internal staff and contractors through targeted hiring and developmental
training.
. Guided contractors and consultants to develop and implement storm
water management plans.
Equity Residential Properties - Denver, Colorado Sept 1998 - Jan 2004
Capital Projects Manager
Managed physical condition of $1 B of assets located in western United
States. Forecasted facility needs, determined scopes of work, selected
and oversaw contractors, and performed due diligence for acquisitions.
. Led team of 15 in performing physical inspection of 2,600+ buildings,
analyzing the needs using due diligence and forecasting models, and
creating 50-year physical needs forecast for Fort Lewis Army Base.
. Acquired 50-year management and redevelopment contract for family
housing of Army base project, producing an extensive 50-year capital
budget forecast of $500+ MM.
. Decreased electrical costs by $50K for 28 apartment communities by
evaluating cost effectiveness of retrofitting exterior lighting,
analyzing return on investment, and supervising lighting replacement
program.
. Developed customer satisfaction survey sent to 120+ internal customers
resulting in creation of a hot line phone number used to gather
feedback and productivity improvement ideas.
. Assured ADA compliance for portfolio of 60+ deficient properties,
identifying improvement needs, scoping work, and implementing property
renovations.
McNeil Real Estate Management - Denver, Colorado May 1994 - Sept 1998
Vice President June 1995- Sept 1998
Developed specifications, selected contractors, negotiated contracts, and
managed construction projects in 14 states.
. Developed project database to produce management reports, contracts,
and pay applications which improved efficiency and decreased
administrative time per project by approximately 30%.
. Presented workshops exploring industry best practices in scheduling
work and allocating resources that improved capabilities of managers
and maintenance supervisors.
Assistant Vice President May 1994 - June 1995
Evaluated capital and maintenance needs for properties including multi-
family, commercial, retail and self storage. Managed all aspects of
capital improvements.
. Implemented steam heating system renovation for apartment complex that
realized 100% return on investment in cost savings and eliminated
resident complaints.
EDUCATION
Colorado State University - Fort Collins, Colorado
Masters of Science (M.S.) - Construction Management
Bachelors of Science (B.S.) - Construction Management