Customer Service Sales
Resume:
Daniel Coyle
Mobile Phone: 973-***-****
Secondary Phone: 772-***-****
E-mail: **********@***.***
OBJECTIVE
Motivated, goal-oriented Operations/Distribution VP with substantial experience in
customer service, order processing, inventory control, forecasting, traffic, production and
warehousing distribution. Demonstrated competency in streamlining workflow,
improving order to delivery time through productive efficiency, and establishing positive
customer/vendor relations. Professional with leadership and team building experience
with a hands-on management style creating a team atmosphere, which motivates
supervisors, administrative, production and warehouse personnel. Effective problem
solver who can quickly evaluate a crisis situation and get positive results.
WORK EXPERIENCE
Director of Plant Operations
January 2009 - present
ImageFirst Laundry Medley, FL
Healthcare Services
Direct operation for a large Laundry facility in the south Miami area. ImageFIRST is a BBP compliant Healthcare supplier of Medical ware.
Duties to include but not limited to, overseeing the operations of a laundry delivery service. oversee daily plant operation while planning for
monthly and yearly operational budgets.
Working directly with cooperate locations to ensure company compliance to OSHA BBP regulations.
Managing a workforce of 60 associates, ranging from Service providers to floor associates and maintenance alike.
working with Modernized laundry and pressing equipment to ensure best quality product is delivered to our customers on a daily basis.
Performing and chairing Safety meetings to ensure a safe working environment and no loss time accidents.
managing Inventory levels as well as budget standards.
placing orders for supplies and negotiating pricing.
Lead Supervisor
September 2008 - January 2009
Coca-Cola Bottling Company United, Inc. North Brunswick, NJ
Transport and Storage - Materials
Oversee set up and loading operations
Oversee and set up loading operations for a well know bottling company. working
directly with all union warehouse and logistics personal to ensure proper and timely
loading of all delivery trucks.
working with Inventory to ensure proper supply and demand is met. work with logistics
to properly stage and schedule inbound and outbound loads into facilities within the
geometric delivery and receiving areas.
lead all forklift union workers to ensure all tasks are completed in a timely manner.
discipline workers when needed.
ensure payroll and vacations and personal time is accurately completed for Hr Dept.
V.P. of Warehousing and Distribution
January 2007 - August 2008
Cherrydale Farms/Barton’s Confections Allentown, PA
Manufacturing - Other
Vice President of a chocolate manufacturing industry. Directly responsible for
maintaining a safe, efficient and profitable company.
In the process of introducing and leading a complete introduction of lean manufacturing
and process mapping by a hands on approach.
directly leading the rebuilding of warehouse space utilization and efficient working habits
by installing basic functions and attention to detail reporting and monitoring. As my daily
functions contribute but are not limited to the following areas. Manufacturing efficiencies
and standards, Inventory accuracy, warehouse layout and process flow control, security,
secondary pack, maintenance, shop floor reporting and labor utilization.
working directly with the president and C.E.O to operate under stricter GMP " food
industry Guidelines" and ensure all shelf life product is maintained, shipped and received
into our customers DC's with industry standards in place. Oversee all daily functions of
two warehouse facilities the consist of 400k square foot of manufacturing and storage
space.
working with all departments to ensure proper stock levels of product are available for
pick-pack operations.
General Manager / Consultant
May 2006 - December 2006
California Cartage Company Carteret, NJ
Transport and Storage - Materials
Set up new Warehouse Facility from building lay out to employee hires. Negotiate all
aspects of a new start up operation. Monitored and oversee a cross dock operation of over
10,000 inbound containers for sears. loaded out over 40 loads per day by monitoring cube
to all sears K-mart DC locations.
Overseen new startup challenges from fiber optic installs to wireless WMS scanner
systems. Negotiate Rates for Temporary staffing agencies to disposal services and ltl
contracted rates.
Established process flow and designed SOP's and KPI's to ensure new location success.
V.P. of Distribution and Warehousing
September 2001 - March 2006
Rose Art Industries State: NJ
Manufacturing - Other
Oversee all Operations of a toy and stationary operation.
Responsible for ensuring timely deliveries of all inbound and outbound loads.
Manage a workforce of up to 800 employees during peak seasons.
Overseen all Shipping, Receiving, Warehouse, Production of a million square ft.
Warehouse.
Manage all inventory control operations.
Negotiate rates for all container lines as well as domestic trailer and ltl rates.
Direct contact for all sales divisions to ensure all major accounts are at maximum in stock
levels.
Manage and set up all quarterly and yearly budgets
Oversee all planning functions on a WIP, Raw material and Finished goods level.
Manage and Oversee our Vendor routing guides to ensure timely and quality shipments.
Oversee and direct our QC department.
Manage multiple areas of Finished goods throughout warehouse to ensure maximized
space and safety storage.
Oversee reporting of slow moving goods to the V.P. of sales to keep product moving.
Oversee all Plant operations in a multiple function operations.
Control all O.T., weekend and Holiday work if needed.
Oversee all plant layouts to Maximize bulk and pick pack areas.
Oversee all Pick Pack operations
Oversee all operations of a 3rd party distribution center in Fife, Washington
Setting up 400k West Coast distribution facility
Regional Director of Operations
July 1998 - August 2001
Olivetti Office Bridgewater, NJ
Transport and Storage - Materials
Overseen all functions of pick-pack, truckload and ltl operations.
Routed all freight orders for 6 locations country wide.
Managed a workforce of 600 employees in daily warehouse operations.
Negotiated tariff rates with common carriers and line haul.
Managed customer service and our claims department.
Overseen inventory control.
Appointed all inbound and outbound deliveries.
Work directly with sales, purchasing, and supply departments to ensure timely deliveries.
Planned daily work schedules for supervisors and managers alike.
Outlined space for all peak season storage space needs.
Managed cycle counts to ensure accurate inventory levels.
Operations Manager
May 1991 - June 1998
Kingsway transport Carlstadt, NJ
Travel, Transportation and Tourism
Overseen all office personnel in a busy international trucking company.
Directly responsible for all supervised loading and unloading of all inbound and
outbound trailer and ltl runs.
Worked with all customer service employees and OS&D departments.
Performed international and domestic sales calls to obtain freight for company revenue.
Controlled all O.T. and budgets for a major operational hub.
Full knowledge of all Canadian customs paperwork to ensure timely border crossings.
Full knowledge of hazmat and transportation loading to ensure proper disbursement of
hazardous loadings.
Overseen all dispatching functions to ensure timely pick ups.
Overseen logistic planning to maximize and cube load all outbound containers and
minimize dock handling.
Field Artillery/ recon
June 1987 - May 1991
United States Marine Corps State:NC
Security and Surveillance
Served in the United States Marine Corps as a field artillery and recon specialist.
EDUCATION
Some College Coursework Completed,
0 0 - I have not graduated
OSHA State:NJ
Lean manufacturing
CPTAT Certified
Osha Training
homeland Security and violence in workplace courses
High School or equivalent,
9 1984 - 6 1987
Middletown High School North State:NJ
All college prep courses
SKILLS
Motavating workforce Expert
lean manufactoring Intermediate
RFID Intermediate
CPTAT Intermediate
S.A.P. systems Intermediate
All pc software Intermediate
LANGUAGES
English Advanced
Polish Beginner
Spanish Beginner
REFERENCES
when requested
**********@***.***
Professional
Contact this candidate