Customer Service Representative

Jennifer Phillips

***** ****** ****

Grafton, Ohio 44044

***********@****.***

440-***-****

I am in search of an administrative position that will exercise my education and passion for success.

Education

Associates of Applied Science Degree in Business Administration, April 2010

Remington College, North Olmsted, Ohio

GPA 4.0 - President’s List

Special Skills:

•

> Microsoft Office 2007 Advanced-Word, Excel, Access, Power Point

> Build an Access Database & Run Reports

>

> Computerized & Ledger Accounting, Quickbooks 2009

> Book Keeping

> Payroll

> Research /Project Management & Development

> Business Law & Ethics

> Professionalism and Management Styles

> Web Marketing

> Certified Nursing Assistant

Memberships

Treasurer & Founder of the Silver Star Committee, (Student Council of Remington College)

> Attend meetings, take minutes, build spread sheets, keep track of balances and spending, and keep

members updated via e-mail.

> Establish policies and procedures to build a structured organization

Ohio Society of CPA’s Student Membership

Experience

Customer Service Representative

Ponderosa Steakhouse, North Olmsted, Ohio

July 2001-September 2008

> Answer phones

> Complete financial transactions via cash, credit, and gift card

> Customer service relations including resolving guest complaints and refunds.

Digital Photographer

Life Touch Portrait Studio, Avon, Ohio

February 2006-September 2007

> Answer phones

> Schedule appointments

> I carried key holding responsibilities for the camera equipment

> Capture images and enhance images for up sale

> Complete financial transactions via cash, credit, or check

Contact this candidate