Sales Quality Control

Michael T. Feagin

*** * ****** ***.

Porterville, CA 93257

Off 559-***-****)

OBJECTIVE

Field Service Technician/Low Voltage

SUMMARY

. 16 years experience installing and maintaining low voltage

electrical systems.

. 14 years as an accomplished crew supervisor.

. Experienced in:

Regional Sales Regional Management/Operations

Plasma T.V.'s Basement/Attic Crawls

Identifying Wires Back Feeds/Wall Fishing

UHF Systems Direct TV/Dish

Burglar Alarm Systems Surround Sound Wiring

Run Phone Lines Repair and Relocate Lines

Tower Climbing Fiber Optics

WORK HISTORY

Cable Splicer-AT&T

2009-2010

Connect individual lines or fibers within the cable and

rearrange wires when lines have to be changed. Read and

interpret service orders and circuit diagrams to determine

splicing specifications. Climbing poles or truck mounted

buckets and use hand tools to attach cables. Work on poles

aerial ladders, platforms, in manholes, or in basements Maintain

and repair telephone, power, and cable television lines. Work

with heavy duty power equipment.

CA Correctional Officer, State of CA - Corcoran State Prison

2008-2009

To oversee and maintain custody, care and control of inmates or

detainees of a facility, while enforcing the rules and

regulations, policies and procedures.

Independent Contractor, Nine_Fingers Professional Ins 2000-

2008

I operated my business in California, in the Southern and

Central Valley. I have provided

my services to a variety of different contractors in and out of

state. My installation

crew ranges from 5-15 trained/certified installers depending on

the workload that I have.

My number one objective in my business is customer satisfaction.

Installation and upgrading of cellular antenna systems.

Experienced with most cable types, connectors, and antennas,

basic tower rigging, weatherproofing, the erection of towers

including monopole, self support and guyed tower. Experienced

in climbing towers up to heights of 400 feet. Experience with

rigging, stacking and line installation -comply with strict

company and industry safety standards line and antenna change

outs. Testing intercommunication systems and voice/data

switching systems. Working with fiber optic Systems. Climbing

up to 400 feet stacking towers new site builds, work on cell

tower sites, work on microwave antenna`s and transmission lines.

Daily training, motivation, and supervision of staff.

Alarm Installer, Alarm King 1999-2000

An independent contracting company providing professional alarm

installations

(Protection One) in California. Install, repair, remove, and

program

ADEMCO Vista 10SE CPU. Splice and connect phone lines to the

base unit of

homes and businesses. Respond to service calls to inspect,

clean, repair, and

test varied telephone and data communication hardware.

Supervised installations of new clients and coordinated

replacement systems with existing customers.

Installation Supervisor, Micro Tech 1996-2008

Headend Technician for an independent contracting company

providing professional installations forTime Warner, Choice

T.V., Dish, Directv, and Media One Cable Companies. Represent

company and interact with potential clients. Routinely

installed, wireless cable systems, hard line systems,

satellites, and surveillance equipment. Maintain complex

systems, perform repair work and respond to service problems at

the homes or offices of the customer. Repaired damaged cable

lines and serviced feeder/drop lines. I preformed weekly

quality control inspections of installations and provided follow

up installer training on my installer crews.

Wireless Cable Installer/Sales, Micro Systems 1994-

1996

I installed wireless cable systems throughout the California.

Prepared a

subscriber's home for cable reception by connecting the cable

system to a converter.

I maintained these systems using electronic equipment and

preformed troubleshooting

work when customers would have problems with their cable units.

Consistently

developed new business, despite slow economy, through

prospective, persuasive sales

presentations.

LICENSES & CERTIFICATES

. AED/CPR Basic First Aid-EMS Safety Services (exp.2011)

. Physical Fitness Battery Test (taken 2008)

. State Of Ca-Contractors State Lic. Board. C-7 Low Voltage

Systems.#846816 (exp.2010)

. SBCA-Certificate# NSTP2RYSWF Residential DBS Installation. (2006

- 2008)

. Certified for "Flat Panel/Plasma and Home Theater". (2006)

. Licensed Alarm Installer: Bureau of Security and Investigative

Services. (exp.2013)

. Certified Installer-Level 1: American Telecasting. (taken 1995)

Contact this candidate