Human Resources Assistant

Jill E. Steensrud

abmxty@r.postjobfree.com

Cell 925-***-****

Summary

Qualified Human Resource professional with experience in on-boarding and recruiting. Knowledgeable in

customer focused positions as well as behind the scenes supportive roles, with more than 10 years of

experience. Excellent verbal and written communication skills. Familiar with corporate HR policies,

including benefits, compensation and incentive programs. Ability to multitask and meet deadlines while

consistently producing high quality work. A solution orientated attitude and strong commitment to

excellence.

Professional Experience

Lawrence Berkeley National Laboratory, Berkeley, CA 2009-2010

Human Resources Assistant – HR Operations

Reviewed, researched, facilitated, or resolved pending HR administrative items. Independently

developed procedures and/or administrative processes and documents to meet workflow needs.

Managed the administrative processing of hires, terminations and status updates for HR actions of

assigned customer groups.

Maintained HR Center Planning calendar; scheduled meetings, shift/adjust appointments to meet

availability of meeting representatives.

Composed routine to complex correspondence and spreadsheets/reports as needed.

Provided information and training to client groups’ administrative staff regarding HR processes,

methods, policies and procedures.

With limited direction, identified solutions and alternatives to support customer needs

Used PeopleSoft to open jobs, track candidates and interviews, prepared selection logs, closed

jobs, run reports and as a reference tool when answering inquiries from supervisors and

applicants regarding recruitment status.

Charles Schwab & Company, San Francisco, CA 2007- 2009

Human Resources Assistant – Talent Acquisition

Served as the point of contact for all new hires, hiring and talent managers new hire on boarding,

processing including: preparing offer letters, start appointments, entering employment forms in the system

Achieved highest levels of productivity while supporting a team of 30 talent managers

Proactively identified and created new processes to reduce expenses in the recruitment and on boarding

process

Maintained staffing reporting and reconciled monthly accounting statements

Initiated background screenings for candidates

Resilience in a client centered business model, where adaptability and communication skills are key

Developed a training guide for talent managers to stream line better inefficiency. Unsolicited feedback was

extremely positive

Proactive and tactical in providing the best support to my managers

Arranged travel/hotel accommodations for out of town candidates

Experience working with data from multiple sources and dealing with requests from multiple managers

Excellent verbal and written communication skills

Familiar with Corporate HR policies, including benefits, compensation and incentive programs

Ability to multitask and meet deadlines while consistently producing high quality work

Wells Fargo Bank, San Francisco, CA 2004- 2007

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Jill E. Steensrud 925-***-****.

Administrative Assistant

Assistant to Director and Market Development Consultants, assisted by managing multiple

calendars, scheduling conference rooms and assisted with special events

Facilitated Comprehension Testing for Licensed Banker Academy

Assisted with day one orientation by collecting new hire paperwork and issued security access

Bank Teller/Personal Banker Trainee

Handled deposits and cashed checks, issued cashiers checks, money orders, traveler’s checks;

received and posted payments

Made referrals to loan officers by retaining and utilizing extensive product and bank service

knowledge

Maintained customer confidentiality

Lafayette Park Hotel, Lafayette, CA 1999- 2004

Assistant Accountant

Balanced daily receipts for hotel front office and restaurants

Maintained food and beverage reports which ensured accurate corporate records and

budgeting forecasts

Lead Hostess, Duck Club Restaurant

Managed restaurant customer traffic at the front end while nurturing positive relationships

with local clientele

Identified and encouraged safe work practices as a restaurant representative on the safety

committee

Education

UC Berkeley Extension –Certificate in Human Resource Management 2008

San Francisco State University – B.A. Psychology 2004

Diablo Valley College – Associate of Arts 2003

Northgate High School 1999

Technical Skills

PC Skills: Proficient with Excel, Outlook, Word and Power Point

Experienced with Peoplesoft

Volunteer Activities and Professional Recognition

Lafayette Park Hotel – Employee of the Month

Susan G. Komen Race for the Cure – Lafayette Park Hotel Representative

John Muir Hospital – Patient relations volunteer

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