Human Resources Management

Effective Communicator with a unique blend of diverse

experience including:

Litigation Examination, Labor Law, Unemployment

Compensation, Disability,

HR Recruiting & Performance Management, and Financial

Planning.

( 10+ years of experience in providing legal counsel,

HR and financial planning

( Extensive experience in investigating and mediating

claims in litigation

( Professional presenter to a variety of businesses

and organizations

( Track record of success in negotiating complex

litigation and proceedings

( Conducts thorough process & procedures for effective

case management

( Anticipates problems with root cause analysis and

corrective action

( Possess excellent listening, verbal and written

communication skills

( Innate ability to relate complicated terminology and

issues to the layperson

( Applied Knowledge & Demonstrated Strengths (

( Professional presentations

( Legal defense/client advocacy

( Dynamic investigative talent

( Strong negotiating skills

( Ability to understand multiple perspectives

( Exceptional work ethic/dedication

( Strong analytical/problem-solving skills

( Detail-oriented; extremely organized

University of Pittsburgh School of Law ( Pittsburgh, PA (

2001

Juris Doctor Degree ... Admitted to the Pennsylvania Bar

(current)

Allegheny College ( Meadville, PA ( Graduated: 1998

Major: Philosophy ... Minor: Political Science & Biology

First Command Financial Planning ( Greenville. NC ( 2009

A registered investment adviser firm founded in 1958

FINANCIAL ADVISOR, INDEPENDENT CONTRACTOR

. Started from scratch and developed a book of regular and

potential clients.

. Worked with individual and families with income to $100K.

. Created personalized financial plans.

. Analyzed clients' financial needs in areas of cash

management, insurance and investments.

. Created client base through referrals and community

interaction.

. Delivered financial presentations to various groups,

including the Masons.

. Developed a marketing package for distribution.

. Member of Greenville and Winterville Chamber of Commerce,

and the Business & Professional Women's Network.

. Active North Carolina Life & Health Insurance License; and

Series 6, 63, 65 licenses.

American Claims Service ( Goldsboro, NC ( 2008

Claims servicing firm with major accounts including

Strickland Insurance Group

LITIGATION EXAMINER

. Managed claims in litigation (worked up from lower value to

high value).

. Mediated high value claims to settlement, which included up

to 100 active claims.

. Analyzed policies using detailed knowledge of state laws

nationwide.

. Investigated matters to determine coverage, utilizing

strong organizational skills.

. Interacted with attorneys, clients and others to make

determinations.

. Selected to develop a more efficient process to communicate

with attorneys, that was subsequently adopted companywide.

Resume of Katrina M. Jones, Esquire - Page Two

Eat 'n Park Hospitality Group ( Homestead, PA ( 2004-2006

Parent of Eat 'n Park Restaurants, Parkhurst Dining

Services, CURA Hospitality,

and Six Penn Kitchen

HUMAN RESOURCES COORDINATOR

. Managed unemployment compensation for all three divisions

of the company.

. Prepared company representatives to attend unemployment

hearings.

. Oversaw the appeal process for unemployment.

. Managed employee relations for CURA Hospitality division.

. Responded to complaints filed with the state and federal

agencies.

. Developed and taught training classes for employment law as

well as discipline and terminations; trained management on

issues of sexual harassment.

. Counseled management on legal issues and company policies.

Adecco ( Pittsburgh, PA ( 2002-2004

World's leading provider of HR solutions; temp agency

HUMAN RESOURCES, EXECUTIVE EDUCATION - Bayer

Corporation

. Worked with high-level potentials in the areas of

leadership, training, succession planning and

organizational effectiveness.

. Assisted in the legal program administered to foreign

employees in the areas of employment law and antitrust

issues.

. Worked with contracts with specific vendors.

HUMAN RESOURCES - Fisher Scientific

. Worked with recruiters in process of hiring.

. Provided administrative assistance to the Executive

Corporate Office.

HUMAN RESOURCES - Hyatt

. Involved in the recruitment process of potential

candidates.

. Created and maintained employee records for new, current

and terminated employees.

. Involved in daily activities of Human Resources.

Life'sWork of Western PA ( Pittsburgh, PA ( 2001-2002

United Way affiliated non-profit organization serving

people with disabilities

TRANSITIONAL EMPLOYMENT FACILITATOR

. Provided vocational counseling for persons with

disabilities as defined by the ADA.

. Worked with the City of Pittsburgh and Allegheny County

under the Workforce Investment Act.

. Collaborated with non-profits to comply with EEO policies

at the specific organization.

EEOC ( Pittsburgh, PA ( Fall 2000

Mediation Program for the Equal Employment Opportunity

Commission

LEGAL EXTERN

. Analyzed a variety of cases to verify claim validity.

. Observed and participated in the intake process, including:

interview setup, case establishment and the

development/creation of an affidavit.

. Personally contacted employers and attorneys to mediate

thereby avoiding litigation.

Family Support Legal Clinic ( Pittsburgh, PA ( Fall 2000

Organization focusing on elder law

LEGAL EXTERN

. Represented clients regarding wills, living wills

settlement drafting and negotiations, and power of attorney

documentation.

Neighborhood Legal Services ( Pittsburgh, PA ( 2000

Legal services for low income persons

LEGAL EXTERN

. Represented clients at PFA (Protection From Abuse)

hearings, including negotiations, interviews and research.

Resume of Katrina M. Jones, Esquire - Page Three

. Dale Carnegie, December 2005

. Lifelong commitment to professional development.

. Cedar Ridge Homeowners Association, Board of Directors,

2009-Present

. Cecil Twp. Board of Parks & Recreation; oversaw and

improved parks, organized annual fall festival, organized

and supported local events and venues, 2004-2006

. Pittsburgh Mediation Center; involved in Victim Offender

Mediation Program, 2001-2006

. California Rural Legal Association, assisted with legal

services for low income and elderly clients, 2000

. President of Junior Class

. Co-Director of Multicultural Affairs

. Member of Committee on Diversity Affairs

. Captain of Dance Team

. Literacy externship program for teenagers

. Professional and personal references are available upon

request.

Katrina M. Jones, Esquire Residence: 252-***-****

Mobile: 252-***-****

7884 Wilkerson Lane . Palmetto, GA 30268 Email: ******@*******.***

PROFESSIONAL

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