Human Resources Management

Mary Sue Jimerson

(Suzie)

**** ********** *****

Antioch, TN 37013

Work: 615-***-****

Home: 615-***-****

SUMMARY

Results Oriented Human Resources Manager with strong business acumen in the

areas of Staffing and Recruitment; Employee/ Labor Relations; Benefits

Administration; EEO Management; Diversity Management, Compensation

Management; Training; Program Planning; Human Resources Information Systems

(HRIS)

EDUCATION

Bachelor of Science Tennessee State University, Nashville, TN

Graduate Studies in Public Administration, Tennessee State University,

Nashville, TN

PROFESSIONAL EXPERIENCE

Employee Relations - Advise field management, on Employee Relations Issues,

performance coaching/counseling, terminations personnel policies and

procedures, Reasonable Accommodations, the employment functions, and multi-

state and federal employment laws and regulations. Conduct Investigations

of employee grievances including those filed through the Company's Employee

Dispute Resolution Program (Binding Arbitration): Serve as Company's

representative in arbitrations and legal proceedings. Coach and advise

human resource staff. Research and draft company-wide policies and

procedures. Develop and implement Employee Recognition Program. Coordinate

return-to-work issues under the company's Disability Plan and Worker's

Compensation including the review and approval of Reasonable Accommodations

request. Coordinate and review involuntary terminations, job eliminations

and workforce consolidations. Manage and conduct special projects as

requested by Vice President of HR and Senior Leadership.

Employment and Staffing - Conducted full life cycle recruitment at

cooperate and business unit levels for a variety of positions including

professional, technical engineering, clerical and college for diverse

business line addressing varying regional dynamics to source, attract, hire

and retain high caliber executives and professionals. Acted as a liaison

between company and contractors, recruitment firms, and temporary

employment agencies. Developed and implemented recruitment strategies to

meet client needs. Directed company-wide recruitment processes which

included recruitment interviewing, processing new hires, promotions,

transfers, terminations, screening of applicants, conducting new employee

orientation, negotiating and extending employment offers, and processing

benefit enrollments and payroll. Maintained HRIS database and

recordkeeping system. Analyzed employment trends and develop staffing

metrics. Facilitated training on recruitment strategies, employment

practices, and legal compliance issues to management.

Compensation Management - Administered compensation plans and performance

management programs including salary/budgets plans, incentive plan, and

appraisal review systems. Developed and maintained job classification

systems including position descriptions, salary and market pricing data,

job evaluations, analysis, and specifications for internal equity and

external competitiveness. Advise managers on the performance evaluation

system and process.

Program Planning - Organized and managed job/career fairs, community

programs, special emphasis programs, culture awareness programs, adopt-a-

school programs and moral programs. Analyzed work processes including

organizational structures, responsibilities, team assignments,

business/operating procedures, reporting relationships to design effective

methods of accomplishing work requirements.

Benefits Administration - Administer health and 401(s) retirement/pension

plans, short- and long- term disability, FMLA, flexible spending accounts,

COBRA, workers compensation, and unemployment claims. Ensure compliance

with HIPPA and ERISA. Implement and process Family Medical Leave requests

and American Disability Act.

Organizational Change/Development - Worked in partnership with senior

management to design change processes to link to organizational strategies.

Determined the aspects of the business line warranting special focus and

integrate continued change methodologies. Interpret cross-cultural

influences in a helpful manner and handle diverse situations skillfully.

Labor Relations - Directed and monitored employee relation issues,

including union and non-union environments. Determine appropriate

resolution for labor disputes. Amend collective bargaining agreements and

participate in union negotiations, unfair labor practices, and arbitration

processes.

EEO/AA Management - Develop, administer, and monitor Equal Opportunity,

Affirmative Action, and Diversity programs. Conduct individual, formal, and

systematic investigations. Counsel and advice management on EEO/AA related

issues affecting the company's legal compliance with Executive Orders and

laws. Conduct EEO charge investigations and prepare the company's final

position statement. Execute AA Plan development and initiate diversity

strategies. Participate in OFCCP audits. Administer state and federal

Equal Opportunity Housing and Title VII complaints. Ensure EEO-1 and Vets-

100 compliance reports are timely submitted and in compliance with federal

regulations.

Management - Directed, delegated, managed, trained and supervised Human

Resources staff members.

Safety and Training - Prepared OSHA safety and accident reports.

Established and facilitated stand-up training classes for management

including employment law, performance management, EEO, diversity,

interviewing techniques, and sexual harassment. Developed and delivered

lesson plans all subjects from grades K through 12.

COMPUTER SKILLS

Microsoft Word, Excel, Windows, PowerPoint, WordPerfect, Peoplesoft, and

Human Resources Information Systems

EMPLOYMENT HISTORY

1997-present Human Resources Consultant, American General Life &

Accident Insurance

Company, Nashville, TN

1996 - 1997 Human Resources Consultant, Knoxville, TN

1994-1996 Human Resources Manager, Analysas Corporation, Oak Ridge, TN -

1993-1994 Substitute Teacher, Monroe County and Public School Systems,

Sweetwater, TN

1988-1992 Human Resources Specialist, Tennessee Valley Authority,

Chattanooga, TN

1980-1988 Equal Opportunity Specialist, Tennessee Valley Authority,

Knoxville, TN

1976-1980 EEO Field Representative, Tennessee Commission for Human

Development, Nashville,TN.

AFFILIATIONS

Member, Society for Human Resources Management

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