Sales Manager

James M. Dodge

**** ******** *** . *******, ** 49203 . 517-***-**** . jim-

*****@*******.***

Systems Development Engineering ~ Program Management ~ Sales Management ~

Quality Engineering & Product Engineering

A highly experienced Engineering Sales & Program Management Executive who

has demonstrated the ability to achieve success in a variety of highly

competitive industries including those recently faced with economic

challenges. Strong technical and business acumen with a track record of

more than 23 years of hands-on experience in strategic planning, business

development, project management and system engineering strategies. Proven

ability to identify opportunities, present smart business solutions and

achieve sales objectives.

Domestic and Global Sales . Key Client Retention . Business Development .

Relationship Management . Project Management . Fortune 500 Accounts .

Product Development . Training & Teambuilding

PROFESSIONAL EXPERIENCE

JTV (Jackson Television), Jackson, Michigan

Account Executive (2/2010 - Current)

. Responsible for developing new business and maintaining current

contracts for television advertising

. Market video production and new media products through securing

appointments with potential new customers.

Plus One Communications, Akron, Ohio

General Manager - Call Center (5/2009 -11/2009)

. Responsible for starting and growing this in-bound call center that

provides technical support services

. Hired, trained, coached, evaluated and retained a staff of 175 that

effectively supported client programs, products and services

. Achieved high-levels of customer service that contributed to both

client and consumer satisfaction levels

. Established and achieved performance goals that included sales targets

of $2 million and quality assurance standards

ADVICS North America, Inc, Plymouth, Michigan

ADVICS is a leading innovator of full brake systems with global annual

revenues exceeding $4 billion. ADVICS is owned by Aisin, Denso, Sumitomo &

Toyota.

Sales Manager/Manager Program Management (4/2002 - 11/2008)

. Instrumental in award and program management of Brake System contract

to AAI (Ford/Mazda) for recently launched next generation Mazda 6

which generates $40 million in annual sales

. Lead negotiator and program manager for friction program for all new

Toyota Venza program. This was a complex business award through a

competitor which resulted in over a 20% profit margin. Negotiated

complex terms and conditions for this program.

. Consistently and successfully developed strong, sustainable

relationships with partners and executive decision makers while

maintaining total average sales of $102 million annually

Pilot Industries, Inc., Dexter, Michigan

Manager of Marketing/Account Executive/Program Team Leader (9/1996 -

4/2002)

Pilot Industries, Inc, (now known as Martin Rea) is the preferred supplier

of brake and fuel bundles as well as fuel filler necks to Ford Motor

Company and other OEM's.

. Primary responsibility was to secure future business, as well as

provide direction to team members working toward obtaining new

contracts.

. Responsible for tracking program profitability and while maintaining

quality and competitiveness.

. As Account Executive, managed all commercial aspects of Ford Motor

Company accounts totaling $180 million in annual sales.

. Led team of six account managers that handled specific Vehicle Centers

at Ford.

. Negotiated pricing, tooling cost and capital recovery programs.

. Supported new product launches while managing existing business.

. Monitored customer requirements in the areas of quality, delivery and

engineering changes.

LucasVarity Kelsey-Hayes, Inc., Livonia & Fenton, Michigan

Senior Brake Systems Engineer/Quality Engineer (10/1988 - 9/1996)

LucasVarity Kelsey-Hayes, Inc. (now known as TRW) is also a manufacturer of

full brake systems.

. Coordinated the Ford Vehicle Stability management (VSM) program

activities.

. Interfaced with customers on open issues with the VSM system design,

setting program direction, and developing vehicles for demonstration

to the customer.

. Established vehicle testing requirements and ensured that all testing

was performed and analyzed.

. Commended for successful integration of the K-H Anti-Lock Braking

System (ABS) and Traction Control System (TCS) in to the Ford Windstar

Mini-Van vehicle.

. Liaison Engineering activities with Nissan Motor Co., KIA Motor CO.,

Mazda Motor Co., Isuzu Motor Co., and Suzuki Motor Co. regarding the

support of Rear Wheel and Four Wheel ABS/TCS systems.

. As Quality Engineer, coordinated, generated and presented al 8-

Discipline Concern Analysis Reports to Ford Motor Corporation.

Klein Tools Inc. - Vaco Products Division, Jonesville, Michigan

Quality Assurance Supervisor (6/1987 - 10/1988)

. Directed and supervised inspection personnel and maintained Quality

Assurance program.

. Performed and supervised operational and performance testing on all

products and components manufactured by Vaco Division.

. Developed and maintained specifications for all Vaco Division

products.

EDUCATION

Eastern Michigan University - Ypsilanti, MI. - Masters of Business

Administration - 2004

The University of Michigan - Ann Arbor, MI. - Bachelors of Science in

Mechanical Engineering - 1986

Jackson Community College - Jackson, MI. - Associates in Science in

Engineering & Physics - 1984

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