Customer Service Sales

**** ******* ****** **. **** * Phone: (***) ***-

6829

Kenosha, WI 53144 Email:

************@***.***

Matthew J. Lindberg

Accomplished Business professional with Management and Customer Service

Experience seeking a career as an Account Excutive

> Over nine years experience in management, customer service, and

account management

. Outstanding leadership and communication skills

. Strong analytical, organizational, and troubleshooting abilities

. Flexibility in working individually or as a cooperative team member

. Experience in product placement, promotional strategies and

merchandising

. Hard working, detail oriented, and able to multi-task

. Experience training staff in company standards, proper procedures and

behavior

. Quick response to training

.

Professional Background:

Assistant Store Manager 2007-Present

Sherwin Williams Company

> Increased annual store sales by over 13% from $1.25 in 2007 to

$1.40 million in 2009

> Effectively monitored employee hours and decreased basic pay year

over year by 7%

> Since becoming assistant manager have efficiently reduced store

inventory levels and decreased interest on receivables by 8% saving

the store $2,500

> Increased store inventory turnover by 15% from 4.32 to just under 5

turnovers a year

> In 2009, as a store team successfully signed up over 500 new

accounts, generating $116,000 in new sales equaling over 8% of

total sales for the year

> Coordinated five successful store vendor shows which generated

$10,000 in extra sales in addition to normal daily sales

> In 2009, was part of one of two stores in a district of 50 to post

a sales increase for the year

Assistant Golf Pro 2003-2007

Lake Lawn Resort

> Communicated with outing representatives to accommodate their needs

> Collaborated with managers in other resort departments to

coordinate needs of outings and resort groups

> In charge of scheduling for over twenty employees

> Revamped golf outing procedures which lead to a more enjoyable golf

experience

> Actively participated in marketing plans to promote the golf course

through a wide range of offerings

> Nominated Employee of the Month twice

Employment History:

> Starter Ranger Lake Lawn Resort, Delavan, WI May 2004-

Aug. 2004

. Promoted to Assistant Golf Pro Aug. 2004

> Crew Member KAS Custom Cleaning, Delavan, WI Sep. 2006-May 2007

Education:

> Bachelor of Science in Liberal Studies May 2007

. Minor in General Business

. University of Wisconsin Whitewater, Whitewater, WI

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