Human Resources Manager

Christine E Michel **** Lawlor Street - Oakland, CA 94605 - C: 510-***-****

- E: ****.******@*******.***

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OVERVIEW:

Service oriented strategic thinker with exceptional analytical, problem

solving and organizational skills

Strong background in Recruitment, Human Resources, Administration, Project

Management and Payroll

Strong knowledge of COBRA, Cafeteria Plans, Section 401(k) and other pretax

programs

Proficient in Microsoft Office including Word, Outlook, Excel, Publisher

and PowerPoint. Strong knowledge of Internet and Adobe Acrobat/Illustrator

WORK EXPERIENCE:

10/07 - 2/10 Diversified Personnel (Company Closed)

Sr. Staffing Recruiter / Branch Operations Oakland, CA

Managed full lifecycle recruiting process from start to finish, including

cold calling, interviewing, conducting reference and/or background checks,

calendaring for client interviews and filling orders

Managed branch operations including training all new hires, forecasting,

inventory control, purchasing, and quality insurance. Revise and update all

forms used in the hiring process for new employees and provisional

employees

Prepared clear, concise and accurate reports, correspondence and other

written materials to the management team

Prepared payroll on a weekly basis for over 400 employees

Planed and execute field recruiting trips to major cities, seminars, career

centers and conferences

Supported routine clerical tasks, such as word processing, filing, data

entry, heavy report processing, and scheduling. Also responsible for

tracking work orders, purchase orders and maintaining supplies and

equipment

Audited case documents for completion and accuracy according to the

Worker's Disability Compensation Act and Rules of Practice; if in error,

notify claimant and/or insurance carrier of appropriate corrections to be

made

Advised employees and management on the interpretation of human resources

policies, programs, procedures, applicable laws and regulations

Conducted independent internal verification on a monthly basis to ensure

internal employees are processing data correctly

Tracked receipt of employee benefits enrollment materials and provide

employee assistance with document completion

Managed process regarding employee benefit plans specifically dealing with

FMLA, STD and COBRA

06/05 - 10/07 Kelly Services, Inc.

Oakland, CA

Sr. Staffing Supervisor /Workers Compensation SME - Responsible for human

resources, workers compensation, recruitment and, employee development

including training and leadership management

Ensured branch continuously met both Federal and State regulations with

regards to disability leave. This includes meeting compliance guidelines,

and follow-up with both network providers and employers to ensure that

proper signage is displayed

Established performance management goals that linked to the business plan

to ensure staff members achieve results

Managed recruiting process from start to finish, including cold calling,

interviewing, conducting reference and/or background checks, calendaring

for client interviews and filling orders

Managed process regarding employee benefit plans specifically dealing with

COBRA, FMLA, and STD

Met customers needs through regular contact, follow-through, one-on-one

meetings and satisfaction surveys

Managed Workers Compensation issues including investigating work-site area,

overseeing site ergonomic assessments, and processed claims. Managed

return to work programs, created and tracked files and assist with claims

billing and investigations

Christine E Michel 9979 Lawlor Street - Oakland, CA 94605 - C: 510-***-****

- E: ****.******@*******.***

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02/03 - 2/05 LeapFrog Enterprises, Inc. Emeryville, CA

Consumer Marketing Team Lead - LeapPad Line

Specifically responsible for product management of all LeapPad brands.

Coordinated, trained and supervised outside resource personnel on all

aspects of the LeapPad development process, such as usability testing,

researching content, quality assurance and functionality testing

04/00 - 02/03 LeapFrog Enterprises, Inc. Emeryville, CA

Human Resources Coordinator

Provided clerical and administrative support to the Human Resource Team.

Duties included filing, organizing job applications and preparing materials

for orientation

Created and conducted the New Hire Orientation

Assisted HR manager with recruitment for both exempt and nonexempt

personnel and with employee referral process

Responded to telephone inquiries, which lead to processing high volumes of

HR transactions such as administration of new hires, employee referral

process, terminations, benefits, payroll, salary increases, transfers,

leave of absences, hourly job change, and growth promotions. Created and

conducted a Power Point Presentation for weekly new hires

Prepared offer letter for candidates. Administered employee benefit plans

with regard to Section 401(k) plans, COBRA, FMLA, LOA, STD, employee stock

ownership plans and the reconciliation of monthly premiums

Provided sound interpretation and application of HR policies and laws

Worked closely with Payroll in processing payroll and ensuring accuracy of

Personal Action Request - forms related to promotions, pay adjustments and

status change

Evaluated, selected and managed healthcare plans for over 1000 employees

Assisted the Compensation Analyst in creating an internal consistent job

structure

Manage special projects for employee moral including but not limited to

annual holiday party, company picnic and company wide Oakland A's Baseball

project

12/97 - 04/99 Kaiser Permanente People Solutions -

Human Resources - Alameda, CA

Interacted with all levels of management in organizing employee statistics

and maintaining employee records

Collaborated with and provided appropriate data to service delivery

partners. (E.g. Labor relations, Total Compensation

and Payroll)

Assisted Operation Manager and other HR staff with special projects

including off-site presentations and Flex enrollments

Served as project lead on high priority assignments and in the development

implementation of internal communications, strategies, plans and programs

such as the policy and procedures surrounding the Leave of Absence process

EDUCATION:

University of Phoenix May 2010 San Francisco, CA

AA Business Management

Volunteer: American Cancer Society - 09 Food Bank and Brest Cancer Walk

Salvation Army - 09 Food, Toy and Donation Drive

Golden Hills Community Church - 08 Woman's Holiday Dinner and 09 Donation

Drive partnered with the Salvation Army

Contact this candidate