Customer Service Manager
Resume:
Jason D. McFadden
**** ***** ******** ***** ***. 290
Little Rock, AR 72211
*********@*****.***
Objective:
To obtain a position in an enhancing field.
Education:
Bachelor of Science in Parks and Community Recreation Graduation:
December 16, 2005
University of Arkansas at Pine Bluff
G.P.A. 3.04
Relevant Experience:
Directly assisted in the implementation and planning of activities,
provided instruction for various sports, served as a resource for students,
organized activities for youth, tutored kids in various subjects, and
mentored youth
Work Experience:
Recruitment Coordinator
University of Arkansas at Little Rock, Little Rock, Arkansas
09/2009-Present
. Responsible for specific recruitment efforts and organization of
special on-campus projects
. Visit secondary schools and community colleges to counsel with
prospective students and school officials
. Utilize banner system technology to conduct outreach and recruitment
mailing and to track prospective students
. Serve as a liaison between the university and the public to enhance
the image of the university
. Disseminate information dealing with scholarships, financial aid,
admissions criteria, and programs of study
. Maintain an accurate, up-to-date system for tracking and following-up
on all prospective students
. Maintain a close working relationship various departments and
organizations on campus
. Assist in coordinating campus tours, special events and providing for
the needs of specific visiting groups
. Assist in planning and developing promotional materials
. Maintain a working knowledge of admissions standards, academic and non-
academic programs, student activities, and student services
. Assist in the hiring of new employees
Recruitment Counselor
University of Arkansas at Pine Bluff, Pine Bluff, Arkansas
01/2009-09/2009
. Responsible for specific recruitment efforts and organization of
special on-campus projects
. Visit secondary schools and community colleges to counsel with
prospective students and school officials
. Serve as a liaison between the university and the public to enhance
the image of the university
. Disseminate information dealing with scholarships, financial aid,
admissions criteria, and programs of study
. Maintain an accurate, up-to-date system for tracking and following-up
on all prospective students
. Maintain a close working relationship various departments and
organizations on campus
. Assist in coordinating campus tours, special events and providing for
the needs of specific visiting groups
. Assist in planning and developing promotional materials
. Maintain a working knowledge of admissions standards, academic and non-
academic programs, student activities, and student services
Student Life Manager
09/2006-01/2009
Positive Atmosphere Reaches Kids, Little Rock, Arkansas
. Recruited students for the program
. Served as a liaison between students, schools, and parents
. Collaborated with teachers by building trustworthy relationships
. Handled individual caseload of approximately 65 students
. Recorded and filed information on each student
. Conducted student and parent meetings
. Served as a youth basketball coach
. Accompanied students on field trips
. Taught various types of team sports
. Mentored a group of young men called Men of Blessing
. Built relationships with schools around Little Rock and Pulaski
County
Softball Coach
Summer 2006
Dunbar Community Center, Little Rock, Arkansas
. Coached softball for a co-ed youth group
. Communicated effectively with team members
. Acted as a role model for youth
Life Skills Worker 01/2006-
09/2006
Cornell Alexander Youth Services Center, Alexander, Arkansas
. Ensured that facility was safe for residents and staff
. Communicated effectively with residents and other staff members
. Identified safety and/or fire hazards
Sales Associate
08/2002-12/2005
Footaction USA, Pine Bluff, Arkansas
. Drive sales and achieve personal and store goals
. Serve as an expert on product knowledge to provide exceptional
customer service
. Represent Footaction values, emphasizing a positive work environment
that is fun and creative
. Assist in merchandising, display maintenance, and visual changes
according to Company standards.
. Communicate with Assistant Managers and Store Manager on issues of
importance
Head Residence Hall Assistant
08/2003-12/2005
University of Arkansas at Pine Bluff, Pine Bluff, Arkansas
. Supervised over 200 students
. Enforced rules and took disciplinary action when necessary
. Conducted all meetings of the residence hall
. Conducted health and safety inspections
. Assisted in the selection of other resident assistants
National Youth Sports Program Student Leader
Summer 2005
University of Arkansas as Pine Bluff, Pine Bluff, Arkansas
. Instructed youth on the fundamentals of basketball
. Supervised program participants
Recreation Intern
01/2005-05/2005
Boys and Girls Club, Pine Bluff, Arkansas
. Facilitated tutoring sessions
. Organized activities for program participants
. Maintained professionalism
Computer Skills:
. MS Word
. MS Excel
. MS Access
. MS PowerPoint
References
Kareem Moody
Director of Student Success
Pulaski Technical College
3000 West Scenic Drive
North Little Rock, AR 72118
Mancel Linton
Program Director
Positive Atmosphere Reaches Kids
6915 Geyer Springs Rd
Little Rock, AR 72209
Jason Lanier
Unit Director
Boys and Girls Club of Dalton Whetstone
46 Harrow Dr
Little Rock, AR 72209
Contact this candidate