JACKIE MIJOL
** ********* ***** 682-***-****
Trophy Club, Texas 76262 Email: *******@*****.***
CAREER SUMMARY
A well-organized, strategic and creative sales and management professional. A proven
leader with the ability to influence decisions, analyze alternatives, provide creative
solutions, motivate teams to action and provide profitable results. Key skills included:
• •
Financial Planning Staff Management
• •
Financial & Real Estate Sales Organizational Development
• •
Client Management Event Planning
• •
Trading Policies & Procedures
• •
Project Management Operations
PROFESSIONAL EXPERIENCE
Merrill Lynch - Bank of America, Fort Worth, TX 2008 - present
Financial Advisor - Certified Special Needs Advisor
Merrill Lynch is a global leader in investment management, wealth management, private
banking and retail brokerage.
Prospect and use consultative selling to acquire business and build client base. Use
holistic financial planning approach including retirements, investments, insurance, tax, and
estate planning. Perform holistic financial reviews and provide financial advice and
guidance using the full array of Merrill Lynch and Bank of Americas expansive products
and services. Target markets are special needs families and 401k plans and their
participants. Results: Built book of business of high net worth clients.
Realty Capital Partners, LLC, Colleyville, TX 2007
Securities offered through Cullum & Burks Securities, Inc. Dallas, TX
Vice President, Investors Services – Private Equity Wholesaler
Director of Compliance
Realty Capital Partners is a provider of private equity.
Multiple roles including financial sales wholesaler, head of compliance, and relationship
manager of firms top investment professional clients. Results: Negotiated new
broker/dealer relationship with Cullum & Burks Securities, Inc. in order to comply with
securities laws. Established compliance procedures for firm. Brought on new investment
professional clients. Fully placed each direct placement real estate deal brought to
market.
DFW Fine Properties, Southlake, TX 2005 - 2009
Real Estate Sales
DFW Fine Properties is an independent real estate brokerage firm.
Built real estate business through referrals and innovative internet marketing. Results:
Saved clients over $200k on the purchase of real estate in the last 12 months.
Fidelity Investments, Westlake, TX & Merrimack, NH 1986 - 1998 &
Vice President - 401k Relationship Management - Direct & Advisor 2000 - 2006
Sold Platforms
Manager - Brokerage, Mutual Fund Trading & Service, 401k
Participant Services
Manager - Financial Operations
Financial Sales, Trading, & Client Service Representative
Fidelity Investments is an international provider of financial services and investment
resources that assist individuals and institutions meet financial objectives.
Over 23 years in the financial industry. I've spent over 15 years working with employer
sponsored retirement plans ranging from start ups to jumbo plans. Worked with Fidelity
Investments 13 years and Universal Pensions, Inc. (formerly Bisys,currently Ascensus) for
2 years in the 401k area. Currently, I'm a financial advisor with Merrill Lynch. Early in my
career, I worked with participants and spoke at employee meetings to encourage plan
participation and discuss investment options. I worked directly with large plan - plan
sponsors to help in the administration of the plan. I have worked on the direct sold and
advisor sold platforms. I have managed relationship managers handling start up to $100
million plans. I managed participant service representatives supporting large plans such
as, Delta Airlines, Verizon, Deloitte. I was very involved in the day to day activities of
these plans as well as the initial sales process, implementation, and strategic planning of
servicing the plans and their advisors. The day to day activities involved plan design, plan
compliance, the implementation process, testing and 5500, and any amendments or entire
document restatement. We assisted advisors in their sales process and ongoing
management of their plans through training, education, and one on one consultation. I
have Series 7, 9/10, 66, 63, and Life/Health Insurance. I am currently taking classes for
my CFP.
Oversaw 1200 defined contribution plans ranging in size from start up to over $100 million
in assets. Developed and managed new service model for small market 401k product.
Increased number of relationship managers from 3 to 14. Actively involved in sales
process and large client annual reviews. Results: Experienced a major growth spurt of
customer base
from 300 to 900 over a two-year period. Improved and maintained client satisfaction
scores of 90% - up from 86% during the same time period.
Initiated and designed a client retention program. Developed comprehensive training plan
and tools for employees to use to keep clients from leaving. Influenced cross-functional
senior management and sales force to assist in client retention. Results: Saved over $82
million in assets. Created awareness and proactive approach to client retention.
Established new product segment. Hired, trained, and developed 14 relationship
managers. Wrote job descriptions and created three job levels within the group.
Developed service model to support increased client base. Results: Increased
relationship managers’ productivity by 60%. Increased relationship managers' book of
business by 250% to $40 million in assets.
Launched pilot program to increase department productivity. Centralized tasks and
created specialized roles. Results: Improved turnaround time on market sensitive issues.
Lowered risk to company. Implemented workflow process within business unit following
successful pilot.
Created and implemented employee development program. Determined competencies for
job roles and established behaviors needed to become proficient in role. Created tools and
training materials and provided links to online resources. Results: Increased employee
satisfaction as demonstrated by survey feedback.
Led successful employee development program rollout. Results: Recognized by senior
management for imagination and creativity demonstrated in presentation of program.
Program became model for future rollouts.
Successfully educated clients on benefits of establishing brokerage account with Fidelity to
house Fidelity and non-Fidelity mutual funds, and trade stocks, bonds, and options.
Results: Recognized as top producer of new brokerage accounts opened.
Universal Pensions, Inc., Brainerd, MN 1998 - 2000
Director - Client Services
UPI is a provider of retirement plan services supporting thousands of financial institutions.
Oversaw Client Services business unit supporting plan sponsors, investment professionals,
and plan participants. Responsible for support of alliance relationships and involved in all
sales, ongoing relationship, and retention of clients and alliances.
Managed consolidation project merging two departments. Led the newly organized
business unit of 45 employees. Results: Improved turnaround time on product
enhancements. Lowered payroll costs by $80k. Reduced rollout of product services by 3
months time. Involved in sales process of bringing on new DC plans and new financial
alliance relationship. Results: Small third party administrator of 401k plans established
partnership with major financial player, GE.
EDUCATION COMMUNITY ACTIVITIES &
HOBBIES
Eastern Illinois University BS – Home Economics Board Member – Families for
Effective
Business Administration minor Autism Treatment, North Texas
Real Estate Investor &
Property Mgr
REGISTRATIONS AND LICENSES
NASD Registered - Securities Licenses: 66,7,8 & 63 CFP Candidate
Life/Health Insurance License CSNA - Certified Special
Needs Advisor
Texas Real Estate License