Human Resources Management

James J. Flood, SPHR *** East **th Street Apt. **H ? New York,

NY 10017

Home: 212-***-**** ?

**************@***.***

www.linkedin.com/in/jamesfloodsphr

Senior Human Resources Professional

. Experience building HR infrastructures from scratch, streamlining and

implementing policies and procedures, and creating systems to

standardize recruiting, compensation, and employee relations

processes.

. Known for reversing inequitable pay practices, redeploying staff

during periods of transition, negotiating benefits plans, and handling

sensitive union and non-union employee situations with diplomacy and

tact.

. Deep technical experience writing policies and procedures, employee

handbooks, compensation documentation, and occupational safety and

health reports.

Core Competencies

? Recruitment/Selection ? Benefits ? Labor Relations

? Background Screenings Planning/Administration ? Performance Management

? On-Boarding/New Hire ? Compensation Benchmarking ? Criminal Investigations

Orientations ? Title VII/FMLA/ADA Policy

? Relocation Packages/H1-B ? Employee

Visas Counseling/Coaching

? Occupational Safety &

Health

Professional Experience

HR Consultant*

New York, NY, January 2009 to Present

Independent consultant with focus on small businesses and start ups.

. Recruiting...Sourced and hired clinical staff from Australia and New

Zealand for a Manhattan-based physical therapy practice; coordinated

H1-B visas and housing. Sourced and hired recent graduates for

commercial real estate leasing agency.

. HRIS Implementation...Retained by UK software company to recommend

changes to adapt this HRIS system for the U.S. market.

* Took on consulting roles following a 21-month period as sole caregiver

for 2 elderly parents.

Assistant Director, Employment Policy and Practice

Research Foundation of the City University of New York, 07/04 to 02/06

Recruited to provide strategic and tactical HR direction and administration

for the organization's 8,000 employees. Oversaw background checks and

misconduct investigations and interpreted HR policies and procedures.

Managed $50M benefits budget and a 5-person staff.

. On-Boarding...Improved integrity of the selection process, reduced

turnaround time, and mitigated employer risk by negotiating terms with

different background check firm.

. Benefits and HR Policy Administration...Streamlined the planning and

administration of benefits and HR policy programs to decrease time

spent on clerical tasks. Retooled benefits programs to reduce costs

and boost attendance at open enrollment meetings.

. Disciplinary Action...Reorganized the harassment investigation process

to improve the timeliness and implementation of recommendations.

DIRECTOR, HUMAN RESOURCES

Common Ground Community, New York, NY, 04/00 to 06/04

Recruited to create the organization's first HR department; standardized

policies and procedures in first 18 months. Managed $600K benefits and

training budget and hired and supervised HR Coordinator.

. Recruitment/Retention...Through inaugural partnerships with Doe Fund

and Train and Gain, established robust pipeline and filled 80% of

clerical and maintenance positions with low income and formerly

homeless clients.

. Benefits Plan Enhancements...Maintained a 0% increase in employer

benefits costs for first 2 years while improving plan features and

kept annual increases in employer premiums under 3% for next 2 years.

. Employee Safety...Investigated and took action on sexual harassment

and criminal theft complaints. Introduced respectful workforce and

sexual harassment training.

MANAGER, CLASSIFICATION AND WAGE ADMINISTRATION/

City of New York Department of Homeless Services, New York, NY 07/95 to

03/00

Oversaw agency issues related to pay equity/competitive benchmarking.

Established agency position classification system and

reorganized/standardized the agency's recruitment and selection process.

Created and managed agency's first college internship program. Managed

staff of 3 and additional staff of 25 summer interns each year.

. Compensation Planning and Pay Equity...Authored the business case and

pay justification documentation to successfully achieve salary

adjustments for several hundred employees over a 5-year period and

significantly reduce threat of losing seasoned employees to competing

agencies. In just 3 months, eliminated all pay discrepancies,

recalculated pay differentials for multiple positions, and set up

tracking systems to ensure integrity of compensation data.

. Redeployment/Reclassification...Successfully redeployed 100% of staff

over a 17-month period across more than a dozen city agencies as the

Department of Homeless Services transitioned services to contract not-

for-profit employers. Organized large hiring pools and instituted

meticulous follow-up procedures to ensure all staffing goals were met.

SENIOR PROJECT PLANNER

City of New York, Mayor's Office of Operations, New York, NY 01/87 to 06/95

Researched, composed, and edited reports on risk management, occupational

safety and health, and tort reform; prepared policies for City agency

compliance with NYC Fire and Building Codes, the Americans With

Disabilities Act, the Employee Commute Options Program of the Clean Air

Act, and Local Emergency Planning Committee sessions. Developed policies

and procedures on absence control, overtime, and discipline. Managed a

$100K technical budget and staff of 2.

. Staffing...Led team that created city's first staffing allocation plan

that was used to start up the Mayor's Office of Emergency Management.

. Time Off Policies...Reduced absenteeism associated with traffic

enforcement agents by 66% in 3 months by working collaboratively with

union representatives, creating a leave of absence review board, and

requiring more stringent medical documentation to justify leaves of

absence.

. Occupational Safety...Slashed open fire and building violations in

City government work locations by 75% in 6 months by coordinating task

forces across city agencies. In only 18 months, significantly improved

processes for managing asbestos compliance procedures by partnering

with safety and health experts and computer programmers to design an

automated system for tracking site inspections.

SENIOR WRITER

CBS/Broadcast Group, New York, NY 01/80 to 12/86

Prepared written responses to complaints about news programming. Researched

and reviewed transcripts and videotapes; consulted with segment producers,

correspondents, and in-house counsel to draft responses to sensitive

topics.

Education and Certifications

Senior Human Resources Professional (SPHR) Certification

Society of Human Resource Management

Masters of Business Administration IN MARKETING with Distinction (3.75

Index)

Manhattan College, Riverdale, New York, NY

Bachelor of Arts, JOURNALISM, Magna Cum Laude

Fordham University, New York, NY

Professional Affiliations

Member, Society FOR Human Resource Management (SHRM)

Member, Human Resources Association of New York (HRNY)

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