Project Manager Sales

Kara Case

**** ******* ****** ***** ( Matthews, NC 28105 704-***-**** (

********@*********.***

Objective

To obtain a career in the field of process development and improvement that

will leverage my proven communication, organizational, project and

relationship management skills.

Key Skills

Project Management Communication Microsoft

Relationship Management Skills Access

Training and Organizational Skills

Demonstration skills Management Experience

Experience

Bank of America, Charlotte NC September 2002 -

April 2010

Product Delivery Analyst, Treasury - Commercial Bank (November 2006 - April

2010)

. Responsible for development of new Treasury relationships, working

with CEOs and CFOs of companies ranging from 15-50MM in revenue

. Responsible for providing specialized treasury support to over 1800

existing clients in assigned portfolios

. Achieved 120% of 2009 annual goal covering the Metropolitan Tampa Bay

market

. Achieved 114% of 2008 annual goal in eight months covering the North

Carolina market

. Lead Process Improvement programs for the South East Treasury

Management Sales Analyst Team

. Responsible for entire Treasury product implementation and client

satisfaction

. Provide on-site client demonstrations of all Bank of America Treasury

solutions

. Responsible for identifying potential solutions to client needs as

requested or as a result of analysis and identification, and works

with Sales Officer and Client Manager to assess the risk associated

with the potential solutions

. Prepare Treasury cash flow analysis and schematics

. Serving as a Player Coach for 7 associates which includes training,

development and growth, execution and escalations in addition to the

regular responsibilities of a Product Delivery Analyst

Senior Implementation Consultant - Global Client Services (October 2003 -

November 2006)

. Provided account management, consulting services and implementation

coordination for complex accounts, including high revenue clients with

rapid time-to-market needs to ensure client requirements were fully

met

. Handled large corporate and commercial relationships with clients that

were listed on the Fortune 500 listings

. Liaison between operation units, sales, and clients to ensure services

are implemented within specified timeframes

. Responsible for monitoring the timeliness of entire implementation

process to achieve client excellence

. Identified client opportunities and initiated client collaboration in

executing new programs to maximize value to the client and the bank

. Analyzed day to day work to identify opportunities and implement new

projects and processes to improve efficiency for clients, business

partners and the bank

Executive Administrative Assistant - E-Solutions Support (September 2002 -

October 2003)

. Supported Senior Vice President of eSolutions Support and

Implementation, point of contact for 400+ associates

. Senior Administrative Assistant in-charge of the administrative

support team of 6 associates

. Performed diverse, advanced and confidential administrative support

functions

. Coordinated schedules, acted as liaison to outside groups, coordinated

events/planning meetings

. Arranged travel for management and maintained travel profiles

. Trained new hires and temporary employees with company specific

software applications, as well as office protocol and procedure

US LEC Corporation, Charlotte, NC August 2001 - July

2002

Network Cost Analyst

. Audited supplier invoices for accuracy of all charges. Submitted

invoice for authorization of payment through accounts payable with

documentation of volume and rate audits performed

. Actively identified cost savings and procedure improvement

. Researched charges using various information systems to track monthly

and yearly changes

FEDCENTER.COM - Digital Commerce Corporation, April 2000 - January

Emeryville, CA 2001

Regional Project Manager - West Coast Operations

. Responsible for developing and deploying client's sub-web portal to

enable federal procurement officers to purchase online

. Territories included: California, Washington, Arizona, and Colorado

. Accounts included Fortune 500 companies to local small business owners

. Oversaw and managed each aspect of the production process for the West

Coast division

. Effectively focused the production team on the overall objective of

creating an effective learning solution, by defining tasks and

outcomes clearly, and delegating tasks while ensuring the quality of

the final product

. Established appropriate deadlines and monitored the progress of the

production process to ensure timely completion of all projects

. Successfully acted as liaison between the sales force, development

team and clients with dealings of up-selling, renewing contracts and

improvements of the electronic product databases

. Monitored site construction to ensure all issues were addressed to the

specifications of clients and to the capabilities of the system

requirements

MYSOFTWARE.COM - CLICKACTION, Palo Alto, CA September 1999 -

April 2000

Sales and Marketing Assistant

. Assisted with retail channel development including partnering with on-

line stores and launching new product-lines

. Managed Ingram Micro distributor relationship with sales over $10

million a year

. Composed and maintained weekly and monthly Sell-Thru Reports

. Designed packaging for new software packages

. Created a comprehensive report to analyze product demand and

effectiveness of marketing promotions and advertising campaigns

. Implemented the Online Enterprise Manager program. Responsibilities

included: project management, package design, manufacturing and

fulfillment. Accounts included: ATT, Bellsouth, Earthlink

Education

Fairmont State University, Fairmont, WV 1999

Bachelor of Science, Marketing

Associate of Applied Arts, Fashion Merchandising

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