Human Resources Manager

EDUCATION

Bachelor of Arts Education - State University of New York

Certification - Lawson HR/PR/BN - 8.1, 9.0 experience

Employee Self Service/Manager Self Service

IBM Project Management Training, IBM Technical Management Training, TCP IP,

IBM Sales Training, Team Building, American Compensation Association -

Payroll Certification

Skills Lotus Notes, Microsoft Office - MS WORD, Excel, PowerPoint,

Microsoft Outlook, Microsoft Project, VISIO

Talented HR Consultant with over 10 years experience in ERP systems

implementation and process reengineering. Demonstrated ability to multi-

task, probe, analyze and problem solve complex issues and technical

problems.

. Excellent interpersonal skills with an ability to influence.

. Excellent presentation skills with demonstrated ability in developing

and delivering presentations to small and large groups and at senior

organizational levels.

PROFESSIONAL EXPERIENCE

08/ - Present eResources Consulting LLC

Atlanta, GA

Independent HR Business Consultant

Providing Lawson HR System implementation services, training and business

process reengineering services, recruting services to clients in various

vertical markets including retail, hospitals and banking.

. Successfully recruited technical resources to multiple markets

. Provided system design for Lawson 9,0 upgrade for HR and payroll and

MSS, ESS

. Documented current client processes, recommending to-be processes

utilizing best practices.

. Managed project plans and facilitating communication between technical

and user groups.

. Revised HR and Payroll processes, general ledger issues and trained

personnel.

.

03/2006 - 12/08 IBM

Atlanta, GA

Managing HR Consultant

IBM Global Services

Directing Human Resources consulting teams (implementation and process

redesign) for mid to large corporations and health care organizations

throughout North America. Accomplishments included:

. Provided regular status updates to both Client Services and

Implementation groups on the status of current projects.

. Presented overview of IBM's Global View solution and worked with client

to document current and future processes.

. Prepared client and internal documentation to support future state

operational requirements including Visio flow charts.

. Managed the client configuration process by coordinating resources

and managing the issues log to resolution.

. Developed the client transition schedule and coordinated delivery of

client and internal transition training.

. Kept informed of legislative and legal issue, best practices and

communicated these issues to client .

04/2005 - 05/2006 NDC Health Atlanta,

GA

Senior Business Analyst

Provided functional support for Lawson 8.0 HR Suite and payroll services

for 2500 employees.

Delivered day to day functional support to HR and Payroll Departments

. Developed new processes resulting in quicker and more efficient

operations.

. Managed Benefits Open Enrollment processes

. Acted as advisor to HR Management on all system purchases and upgrades

. Coordinated corporate transition to PeopleSoft HR

01/2004 - 01/2005 CIBER Enterprises Atlanta,

GA,

Senior Consultant

Multifaceted HR consulting Project Leader whose accomplishments include

providing knowledgeable technical sales support, delivering system

training, facilitating staff meetings, and managing system implementations.

03/1999 - 01/2004 Lawson Software

Atlanta, GA

Senior HR Consultant

Provided consulting services in the area of global Human Resources ERP

systems in various vertical markets, including retail, manufacturing and

government.

. Managed all phases of project discovery to post go live assuring

client satisfaction

. Primary contact for client and implementation team

. Multiple successful implementation life cycles

02/1998 - 07/1999 Kaiser Permanente

Atlanta, GA

Regional Talent Manager

Managed corporate Human Resource department including 10 -12 personnel.

Lead daily operations of corporate Payroll, Benefits Administration and

Compensation.

. instituted Shared Services Center resulting in improved employee

services to entire company

. processed $1 million bi weekly payroll for 2,000 employees

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