Manager Management

BEVERLY A. FIELDS

*** **** ******** ******

Crete, Illinois 60417

312-***-**** www.linkedin.com/in/beverlyafields **********@*****.***

CAREER SUMMARY

Over 15 years of progressively successful experience in Management of Administration, Facilities and

Office Services roles with key expertise in financial management, procedural innovations and operations.

Known for integrating people, processes and technology to achieve optimal operating efficiency, with a

proven record of client service and fiscal savings. A results-oriented professional with strong leadership

and management skills in mission critical aspects of the business.

KEY AREAS OF EXPERTISE

• Management of Administration, Facilities and • Policy and Procedural Innovation in

Office Services Operations, Records, Telecom, Travel,

• Financial Management and Expense Construction Administration, and Asset

Management

Reduction Strategies and Policies

• Safety, Security and Disaster Preparedness

• Vendor Contract Negotiations with New

• Hiring, Training and Performance

Program Deployment

• Office Relocations, Restacks and Integration Management

of Employees

• VOIP, Wireless Telephony and Network

• Special Events and Meeting Planning

Infrastructure

• Environmental Sustainability Implementation

PROFESSIONAL EXPERIENCE

OWP/P CANNON DESIGN, Chicago, Illinois 1993-2009

In September 2009, OWP/P, a leading architecture and engineering design firm was acquired by Cannon

Design, a New York based design firm.

Director of Facility Services, Senior Associate, 2005-2009

Scope included oversight of internal service fulfillment for up to 380 employees in multiple locations, in

excess of 100K SF of office space. Established and managed a $1.8M annual operating expense budget.

• Managed construction services for $1M tenant renovations with minimal disruption to occupied office

(included new flooring, office build-outs, and wireless AV implementation).

• Developed RFP’s for vendors, negotiated firm-wide contracts, and managed deployment of office

equipment, VOIP and LAN/WAN infrastructure, and document technology solutions.

• Leveraged innovative technology solutions and redefined work processes to prevent decline in customer

service when faced with 50% staff reductions.

• Designed/implemented firm-wide policies, procedures and training for 15-20% fiscal savings in office

operations, records management, and corporate travel.

• Managed Network Data Center operations 24/7/365, including emergency mechanical/electrical repairs.

• Executed office relocations, restacks and integrations on tight budgets, often on an emergency basis.

• Achieved LEED-CI Silver rating with environmental sustainability implementation.

• Managed executive board meetings, retirement parties, client dinners and employee parties. Executed the

50th Anniversary Party at Millennium Park, a private tented affair with 840 guests.

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Beverly A. Fields

• Redefined records and construction administration programs to migrate from paper-based to fully

electronic processing, retention, retrieval and destruction. Achieved 20% reduction in paper expense.

Corporate Resources Manager, Senior Associate, 2001-2005

Scope included increased asset and risk management responsibilities, in addition to managing physical office

space, fleet/travel, mailroom, reception and hospitality services.

• Assessed risk exposure and developed policy and procedural innovations to meet legal compliance in

records management, construction administration, fleet/travel, safety/security, and disaster preparedness.

• Achieved improved legal compliance with records destruction and retention, submittals processing

timelines, and 60% reduction in auto accidents, insurance claims and repair expenditures.

• Served as internal Director of Archer Management Services, an on-site, out-sourced mailroom, reception

and hospitality service. Initiated contract renegotiation and achieved $160K in savings.

• Promoted to Senior Associate in 2002. Promoted to firm-wide Director of Facility Services in 2005.

Manager of Administrative Services, Associate, 1997-2000

Scope included lead role in relocation and integration of merged Deerfield HQ and Chicago Office into new

space. Resulted in operational integration of two offices in a 30-day timeline.

• Recruited, hired and managed performance of 24 administrative assistant and reception employees.

• Deployed PBX telephone system with 400 appliances and led training for 240 employees.

• Promoted to Associate in 1998. Promoted to firm-wide Corporate Resources Manager in 2001.

Office Manager (new Chicago office), 1994-1997

Responsible for managing newly opened office of 23 employees.

• Developed office operating practices conducive to fast-paced downtown business.

• Managed construction build-outs to meet expansion needs for growth to 90 employees in 3 years.

• Promoted to firm-wide Manager of Administrative Services in 1997.

Executive Assistant, OWP/P in Deerfield Headquarters, Illinois, 1993

Provided support to C-Suite executives. Promoted to Office Manager of new Chicago office within six

months of joining firm.

PREVIOUS EXPERIENCE

Property Management Assistant, Credit Assistant in Building Materials Industry, Texas State Board of

Insurance Liquidations, Texas Department of Human Resources, Retail Sales, and Horseback Riding

Instructor.

EDUCATION/ADDITIONAL TRAINING

Bachelor of Arts in International Studies, Texas State University, San Marcos, Texas, 1988, Air Force ROTC

student. Highly decorated.

• Telecom Management Professionals Conference, Orlando, Florida, Certified in Contract Negotiations,

2008

• Leadership Conference, Las Vegas, Nevada, International Facility Management Association, 2007

(Selected by Chicago Chapter board to attend.)

• Today’s Facility Manager Conference, Chicago, Illinois. Training in Disaster Recovery Planning,

HVAC, IAQ, Flooring Systems, Leadership and Business Management Practices, 2004-Present

PROFESSIONAL AFFILIATIONS/COMMUNITY INVOLVEMENT

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Beverly A. Fields

Board Member, International Facility Management Association of Chicago (IFMA), 2004-Present

Co-Chair of Associates Committee, Membership Committee, Co-Chair of Community Service Committee

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