Manager Management

H. DARYL JONES

*** ******* ******

West Orange, New Jersey 07052

Phone: 201-***-**** Email:

*******@*******.***

SENIOR LEVEL EMPLOYEE RELATIONS MANAGER

Recognized employee relations manager with strong business acumen, passion

for innovation, and proven track record in financial services, information

technology and healthcare laterals. Powerful strategist able to communicate

management vision to business lines. Ability to transform and empower

organizations with the tools, technologies and strategies to ameliorate

performance gaps. Exceptional client relationship and management skills.

AREAS OF EXPERTISE

Employee Relations Organizational Development

Succession Planning Large Scale Project Management

Performance Management Compensation

Strategic Staffing Labor Relations

Talent Management Team Building & Leadership

ACHIEVEMENT HIGHLIGHTS

. Responsible for providing project management and thought leadership for

key talent management initiatives, leadership and organizational

capability and maximize the return on human capital.

. Execute strategy for talent management and large scale divisional HR

initiatives.

. Create, plan and administer key talent programs. Responsibilities

include project planning, gaining stakeholder support, process redesign,

organizational change communications and project execution.

. Point person of a core team to integrate solutions that fall within the

talent management

function, facilitating meetings and making presentations to senior

management.

Identify and track key metrics to determine overall effectiveness of

talent management initiatives and support strategic business goals.

. Support the annual performance review, employee engagement and talent

review processes to proactively ensure continuous support of business

strategy and objectives.

. Consult with managers on staffing, employee relations, compensation,

performance management and training issues throughout Tri-state (NJ, NY,

PA) area.

. Analyze current human resource practices, identifies needs and

recommends improvements.

. Act as internal consultant to local and regional management on all

human resources matters and operational business issues.

. Expert in Title VII, ADA and EEO complaint resolution.

. Implement proactive employee relations practices resulting in

significant legal expense savings.

Orchestrated corporate downsizing with minimal disparate treatment or

adverse impact litigation.

. Managed employee relations, inclusive of labor relations for nationally

renowned medical and research center recognized as a pioneer in

information technology, work redesign and process reengineering.

Enforced terms and conditions of collective bargaining agreements,

advised corporate counsel, and presented cases to the American

Arbitration Association.

. Served as Third Step Hearing Officer reducing grievances by 50% while

eliminating 2-yaer backlog via implementation of labor-management

conferences.

. Advised, trained and coached management ensuring adherence to federal,

state and local employment laws, corporate policies and procedures.

. Spearheaded the development of a team, which garnered COMPUTERWORLD

magazine's Smithsonian award for the successful implementation of $40

million SAP/R3 technology project.

. Developed and defined core competencies and drove performance to

achieve $45 million sales goal for major financial services corporation.

. Reengineered Staffing process for 1,500 associate Operations &

Technology business unit by capturing, reporting and analyzing time-to-

fill, cost-per-hire and cycle time metrics.

. Formulated strategies and action plans driving key talent acquisition

for mergers and acquisitions benchmarking and leveraging industry best

practices.

. Mastered behavioral based interviewing and Targeted Selection training

to consistently reduce turnover, identify, attract and screen top

industry performers.

. Promoted sound performance management practices to evaluate, motivate

and coach objectively ensuring optimal employee performance.

EMPLOYMENT EXPERIENCE

KELLY OCG (RPO Practice )- New York, NY 2008 - 2009

Tri-State Client Relationship Manager (State Street)

RICOH AMERICAS CORP. - West Caldwell, NJ 2006 - 2008

Senior Corporate Recruiter

THE ACKERMAN GROUP- Hackensack, NJ 2003 - 2006

Human Capital Consultant

CITIGROUP - Englewood Cliffs, NJ 2001 - 2003

AVP, Employee Relations & Staffing

PRUDENTIAL FINANCIAL - Newark, NJ 1999 - 2001

Manager, Staffing & Employee Relations

MONTEFIORE MEDICAL CENTER, Bronx, NY 1995 - 1999

Manager, Employee & Labor Relations

MANOR CARE Inc, Silver Spring, MD 1993 - 1995

Manager, Human Resources

Previous public sector human resource management experience at state and

federal levels.

TECHNOLOGY SKILLS

Active Recruiter, Peoplesoft, BrassRing, SAP R/3, Resumix, Microsoft Office

EDUCATION

Bachelor of Arts, Political Science and Philosophy

Bradley University, Peoria, IL

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