Sales Customer Service
Resume:
Jack Jacobs
Objective
Rochester, Indiana *****
***********@*****.***
Seeking a position where I can use my Skills, Knowledge and Experience to benefit my
employer, co workers and myself.
Work Experience
Operations Manager
9/2008 - 8/2009 Talma Fastener/Oconomowoc Manufacturing, Rochester, Indiana
Responsible for all aspects of daily operations of the cold heading manufacturing
division of Oconomowoc Manufacturing.Duties included staffing, scheduling,team
building,purchasing,planning, problem solving and overall supervision of all daily
activities.Responsible for allocations of all resources to meet customer needs
based on monthly sales forecast.Responsible for meeting costs as a percentage of
sales and improving gross profit margins.Responsible for transition of company
from private stand alone company to a corporate division.Responsible for
integration of new manufacturing operating software to tie facility in to corporate IT
system.Responsible for oversight of purchasing former vendor's equipment and
tooling and staffing operation to meet major customer's needs.Work with corporate
to improve customer service, on time delivery and quality of product. Propose
methods to cut costs, improve efficiency and to develop new products during
economic downturn.
Director of Administrative Services
5/1973 - 6/2008 Talma Fastener Inc., Rochester, Indiana
Responsible for Accounts Payable and Accounts Receivable through period end
reports for company accountant. Review Financial Reports for accuracy, analyze
profits/loss and advise President of possible problems or opportunities. Perform a
monthly Cash Flow analysis to track sales and expense trends. Analyze costs, pay
back period and value added for major purchases and upgrades. Work with
President and financial institutions on loans, lines of credit and letters of credit and
maintenance of all company bank accounts.Responsible for Payroll and Human
Resource Administration which included reviewing time cards, transmitting payroll
information to payroll company, reviewing and filing all payroll reports to assure
accuracy of pay, deductions, direct deposits, sick pay, vacation pay and filing of all
taxes. Responsible for helping interview job candidates, initial orientation for all new
hires, negotiating and administrating all health, disability, commercial, work mans
comp. and liability insurance. Act as trustee and administer 401K plan. Oversee
and update employee hand book and job descriptions. Counsel and help resolve
employee problems/disputes, make suggestions for disciplinary actions. Insure
compliance with all applicable Cobra, Hipaa, EEOC and various other government
requirements.As Safety Director schedule safety training, maintain all required
safety logs, forms and postings. Interact with all government safety inspectors on
site.Purchase, maintain and control inventory and schedule delivery for all raw
material used in production process. Screen, approve and negotiate contracts with
vendors based on price, quality and performance.Assist in purchase, maintenance
and upgrade of computers, software, printers, scanners, copiers, fax machines and
various other types of office equipment.Assisted Sales, Quoting, Quality Control
and Shipping Departments as needed
Manager/Book Keeper
9/1968 - 5/1973 Hittle Oil Company, Rochester, Indiana
Responsible for hiring, training, scheduling, counseling and discipline of employees.
Purchasing of fuel, oil, lubricants and automotive accessories at the wholesale
level. Inventorying and maintaining stock levels in automotive parts warehouse.
Sales and marketing to 7 affiliate retail locations, scheduling deliveries and
arranging payment for products sold. Responsible for Accounts Payable, Accounts
Receivable, General Ledger, Payroll, Credit Checks, Credit Card Sales and
Banking functions.Assisted with retail sales and installation of tires, batteries and
automotive accessories.
Education
5/1971 - 6/1972 International Accounting Society, Chicago, Illinois
Certification
Completed all requirements for certification in basic accounting. Decided not to
pursue an accounting specialty which would have lead to a B.S. in Accounting
9/1961 - 5/1965 Rochester High School, Rochester, Indiana
High School or equivalent
Skills
Skill Name Skill Level Last Used/Experience
Automotive Restoration Intermediate Currently used/20
Carpentry/Remodeling Intermediate 1 year ago/10
Computer Repair and Upgrade Intermediate Currently used/10
Additional Info
Over the years I have attended numerous classes, seminars and training sessions
relating to business management, purchasing. finance, employee relations, computer
software, SPC, ISO, benefit administration, Osha compliance and various other
business related subjects.Although I do not hold any type of degree I feel that I have
the training and experience to perform almost any type of business
management/administration position.I communicate well with others, am very even
tempered, have the ability to listen, analyze and help resolve problems and I am used
to a job that requires multiple functions and the ability to handle many tasks at the
same time . I am an avid user of the internet to gather information to help me with my
job functions.I am very reliable and discrete with sensitive information.
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