Brushon Bryant
**********@*****.***
Objective To secure a challenging and rewarding position with a
progressive leading company by utilizing my technical support
skills, computer proficiency and effective communication
experience as well my telephone and customer relations
abilities.
Employment
08/09-Present Geeks-In-Route
IT Support Technician. Install Operating Systems, Hard
Drives and Network Cards.
Also restore systems, Remove Virus, Adware and Spyware and
configure wired and
wireless networks.
10/08-04/09 Staples
Technical Sales Support \ PC Technician. Sell products and
services to customers offering a total resolution to meet their
needs. Determine and demonstrate understanding of customer's
needs. Performing basic and advanced technical system
diagnostics and upgrades on customers' technology, including
memory installation, modem & hard drive installations, software
installations and PC tune-ups. Perform other related job duties
as assigned by store management.
01/08-05/08 Paychex, Inc
Computer Operator. Use Windows and UNIX to perform daily
operations such as backing up the system nightly, print payroll
checks, tax forms, and other human resources and payroll
services. Also I respond to inbound and outbound emails and
phone request.
04/06-07/07 DMJM \ JGM
Program Management Intern. Support various administrative tasks
which included document control, account payable, filing,
updating records, investigating invoice payments. Also I setup
and configured switches and workstations for training. Finally,
I helped end users with systems issues, like printer
configuration, Log-In issues and Outlook Accounts setup and
network related issues.
01/03-08/04 In-Home Support Services
In-Home Support Services Provider. Provide in home support for
family members such as administering medicine, preparing meals
and provide bathing and putting on clothing.
.
03/94-08/03 U.S. Postal Service
Carrier \ Clerk. Sort and deliver mail to interoffice staff and
customers, by company vehicle to businesses and residents. Also
I work as a Computer Operator. Uploading information,
troubleshooting network related issues like checking for
connectivity and troubleshoot office equipment like the fax
machine, the copier and printers. Also I performed a nightly
tape backup, sold product to customers and I operated DHL,
FedEx, and UPS Systems. Finally I inputted data for weekly and
quarterly reports and constructed graphs and charts.
Education L.A. Southwest Community College
09/90-06/93 AA Degree in Business Administration
12/07-12/09 A+ Certifications
09/07-Present MCP, MCSA Certifications
Job Skills I am experience in the following computer application:
Microsoft Office and Macromedia Software. Also I have hands on
experience supporting PC's and installing, configuring, and
troubleshooting operating systems like Windows, MAC and some
Linux.
*References furnished upon request