Sales Customer Service

ALAN WAYNE JOHNSON

***** ** ********** *** ****

Wilsonville, Oregon 97070

Home: 503-***-****

Cell: 503-476-

7790

******@*******.***

www.linkedin.com/in/AlanJohnson1

OBJECTIVE

Position with Medical Company - Sales & Service

EDUCATION

UNIVERSITY OF WYOMING - Laramie, WY - Bachelor of Science, Marketing

UNIVERSITY OF PHOENIX - Aurora, CO - Masters of Business Administration

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Qualifications and Areas of Expertise:

? Extensive Start-Up Experience ? Strong

Negotiation/Reasoning Skills

? Entrepreneurial Background ? Strong Merchandising,

Schematic Experience

? Hospital & Clinic Experience ? Past

Successes from Customer Feedback

? Experience interacting with Medical Staff ? Computer/Business

Savvy

? Extensive Sales Experience ? Strong Vendor

Relations

? Excellent Customer Service ? Strong Strategy,

Planning, Buying & Analytical

Skills

PROFESSIONAL EXPERIENCE

SST PACKAGE - Oregon / Washington

April 2005 to Present

MEDICAL LOGISTICAL REPRESENTATIVE

Start-Up Medical logistics Company for Hospitals, Surgical Facilities,

Laboratories, Blood and Tissue Banks, Pharmacies, Orthopedic

Representatives and Distributors in the states of Oregon and Washington.

Interaction with Surgery / OR, Purchasing, Materials Management, & Central

Sterile. Daily communication of sensitive information to Healthcare

Professionals. Responsible for assembling equipment and supplies for

emergency requests.

? Recognized by Healthcare Community as providing excellent customer

service.

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NORTH AMERICA MERCHANDISING SERVICES INC. /

July 2001 to March 2005

RETAIL MARKETING SOLUTIONS - PORTLAND, OREGON

NORTHWEST DISTRICT MERCHANDISING MANAGER / NW DIVISION TRAINING MANAGER

Assisted with building a Start-Up Merchandising Organization in the

Northwest and throughout the U.S. Responsible for managing ALL Categories

throughout large chain grocery and mass retail stores. Represent national

brands & private label products. Manage Distributors, Brokers, Team

Managers, and 100 + employees. Responsible for daily operation, problem

solving, quality assurance, recruiting, training, scheduling and all Human

Resource functions. Implemented new operational programs incorporated

nationally. Represent Fortune 500 companies for the purpose of increased

sales / revenues for store, and manufacturer, via speed to shelf.

Interacted with Corporate HQ to discuss schematic/ merchandising

opportunities.

? Developed & Incorporated "Best Practices" from Portland Division

Nationally

? Most Profitable Division Nationally

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___________________ KINKO'S - LARAMIE, WY

May 2000 to March 2001

CORPORATE ACCOUNT MANAGER

Responsible for growing relationships and penetrating sales in select

Commercial Accounts. (Corporate / Headquarter calls). Served as the

primary contact for commercial account buyers. Completed Corporate /

Strategic Sales Training.

Involved with Hospital, University, and Environmental Company Sales.

? New Region Sales Record

? University of Wyoming Sales up 12%

? Established Document Management Program Solution for Ivinson

Memorial Hospital

? Chamber of Commerce Ambassador & Education Committee Member

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ALAN WAYNE JOHNSON - Page 2 - 503-***-****

GLOBAL DEVELOPMENT ASSOCIATES

May 1995 to Dec. 2000

VICE PRESIDENT SALES / PRODUCT DEVELOPMENT

BUSINESS CONSULTATION: Influential Entrepreneur with new business

ventures, product & sales development.

(Three product patents).

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PILOT CORPORATION - LARAMIE, WY

May 1994 to May 2000

OPERATIONS MANAGER

Responsible for ALL aspects of $30M Interstate Retail Travel

Facility consisting of Convenience store, Restaurant and Petroleum

related products. Held positions of Personnel Manager, Sales

Manager, and Financial Manager respectively.

SALES & MARKETING: Customer Service, Buyer, Merchandiser of C-store

products, automotive/trucking supplies,

Electronics and all products necessary for maintaining strong

profitability.

ADMINISTRATIVE: Daily, weekly, and monthly reports,

inventory and cash control, scheduling, labor/store budgets,

Payroll, and store expenses.

PERSONNEL MGMT: Screening, hiring, evaluating, disciplining and

motivating of employees as well as maintaining

Appropriate personnel records and documentation. Developed

scheduled work assignments for

All employees and management.

FINANCIAL MGMT: Control of expenses, minimizing cash and

inventory losses, achieving maximum gross profit

Dollars and cash flow by achieving the desired balance between sales

margins, space

Allocation and inventory levels. Responsible for conducting Store

and Restaurant Audits.

# 1 store Nationally - Lowest Losses.

TRAINING: (Management & all store employees)

? Awarded 5 Year Service Award

? Quarterly Bonus Average - 104%

? National Customer Service Award - 2 years

? President's Award - Sales/Losses

RUSSELL STOVER CANDIES - NORTHWEST REGION, DENVER, CO

Sept. 1990 to May 1994

NORTHWEST REGION SALES SPECIALIST

Responsible for servicing and maintaining Key Accounts. Opened and

Developed Key Accounts. Responsible for merchandising seasonal and

promotional displays, inventory control. Trained Sales Specialists. Led

and set up buying shows. Established relationships with buyers.

Negotiated contracts with accounts. Scheduled deliveries. Analyzed sales

reports. Responsible for the following accounts: Albertson's, Cub Foods,

King Soopers, K-Mart, Payless, Phar-Mor, Safeway, Sam's Club, Walgreen's

and Wal-mart.

? Northwest Region Merchandising Awards

? Awarded National Bonus

? Opened National Grocery Chain

? Maintained Double Digit Sales Growth

RUSSELL STOVER CANDIES

Feb. 1988 to Sept. 1990

ROCKY MOUNTAIN DISTRICT SALES

REPRESENTATIVE

Successfully managed 175 accounts in a Four-State Territory. Opened New

Accounts. Test marketed new products. Trained new Sales Representatives.

Responsible for the following account types: Supermarkets, Mass Retailers,

Retail Pharmacies, Card and Gift shops, Hospitals and Floral/Gift shops.

Assisted in numerous territories within the Northwest.

? National Leader - New Grocery Accounts

? Nationally Ranked # 11 / 122

? Implemented Full Programs for Key Accounts in Western US

? Safe Driving Awards

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