Human Resources Manager

***** ***** ***** ***** *********, alaska *****

Phone 804-***-**** . E-mail *************@*****.***

carlton a. cousin

Objective

To obtain a Corporate Human Resources Manager

position.

Highlights of qualifications

Master of Business Administration, specializing in

Human Resource Management.

Over 25 years experience of changing lives and

improving HR processes.

Experienced leader with expertise in employee

relations and project management; Facilitated and

developed a five year business plan.

Strong consultant and communicator with executives

and employees at all levels; collaborative

management style as coach, counselor and mentor.

Extensive background in recruitment and retention.

Develops products using HRIS, PeopleSoft, Oracle,

MS Word, Excel, Access, Power Point, QuickBooks,

and Outlook.

Develops/maintains successful working relationships

with colleagues, management and employees.

Possesses the ability to verbally communicate

effectively in a variety of settings, formal

classroom training.

Energetic motivator, exhibiting high ethics, hard

work, dedication, competence and confidence

underscored by a personal commitment to outstanding

performance.

Professional experience

Senior Human Resources Generalist, South Central Foundation: 2009 - Present

Anchorage, Alaska

. Advises hospital administrators, managers and supervisors on employee

performance problems which includes: how to investigate misconduct,

determining the level of corrective action, due process procedures,

and solutions to problematic situations.

. Manage and provide direction to three personnel engaged in providing

human resources support for 820 hospital employees.

. Conceived, developed and implemented a series of HR programs, services

and leadership including team development training, supervisory

training, and succession planning.

. Conducts investigations in discipline and grievance matters, and

harassment and discrimination complaints.

. Performs research, prepares reports, and recommends action on a

variety of personnel and employee relation matters.

Human Resources Manager, Big Brothers Big Sisters of Alaska: 2008 - 2009

Anchorage, Alaska

. Established a human resources department that served the hiring,

training, compensation and benefits needs in 30 statewide offices.

. Reduced benefits cost by 15% annually through meticulous recordkeeping

and ensuring that company did not pay for employees that were

ineligible.

. Introduced new employee orientation and individualized training,

resulting in a 97% satisfaction rating.

. Provided strategic leadership, direction and consultation to executive

leadership with regards to organizational structure and design,

policies, programs and initiatives.

. Managed and mentored14 personnel; team leaders, community directors,

local community leads, human resource assistants and payroll clerks.

. Developed and applied effective recruiting and selection strategies to

identify, attract and select well-qualified candidates.

. Created and implemented change management initiatives to proactively

support key business objectives; partnered with executive leadership

to define and track the development of key talent and future leaders

in the organization.

Senior Human Resources Manager: 2005 - 2008; United States Army/Fort

Richardson, Alaska

. Managed and provided direction to nine personnel engaged in providing

human resources support for 778 employees.

. Provided strategic HR guidance and recommendations for problem

resolution to executive management.

. Taught Army Team Building training exercises to executive management,

managers, supervisors and employees.

. Formulated both short-term and long-term training plans and directed

their application.

Senior Human Resources Manager: 2001 - 2005; United States Army/Ponce,

Puerto Rico

. Managed and provided direction to 12 personnel engaged in providing

Human Resources support for 761 employees.

. Directed, orchestrated, and planned the global deployment of human

resources for 229 Department of Defense personnel.

. Managed two operating budgets totaling $5 million.

. Analyzed and monitored global operational capabilities and provides

cross-functional feedback to support agencies.

Senior Professional Military Education Instructor: 1999 - 2001; United

States Army/Fort Lee, Virginia

. Managed, provided direction, counseled and evaluated 27 personnel.

. Directed the development and planning of a $3.5 million annual budget

to include cost analysis and forecasting operational requirements.

. Created operating instructions, training programs and evaluation

tests.

United States Army Career Counselor: 1996 - 1999; United States Army/Fort

Wainwright, Alaska

. Contacted, interviewed, and advised qualified military personnel on

benefits of extending their enlistment in the Army.

Education And PROFESSIONAL Affiliations

. M.B.A. - Human Resource Management - American Intercontinental

University

. B.S. - Business Administration - Wayland Baptist University

. Management Certificate: Specializing in EEO law, feedback

processes/organizational structure - US Army Management Training

. United States Army Career Counselor Course

. United States Army Career Retention Course

. United States Army Equal Opportunity Course

. United States Army Total Instructor Development Course

. Member, Society for Human Resource Management (SHRM)

. Toastmaster International Chapter, Okinawa, Japan [pic]

Contact this candidate