Project Manager Management
Resume:
Vicky Fay RESUME
INFO
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PROFILE: Business Professional - Operations Director, Manager,
Software/Hardware Implementations, IT&S Consulting, Clinical Applications,
Ambulatory, Enterprise Medical Record, Scheduling, System Conversions -
Project Management Leadership in accordance with PMI Methodology
BUSINESS EXPERIENCE:
09/06 - Current HCA - Nashville, TN 37203
? IT & S - Project Manager - Division Lead Consultant - Technology
Refresh
Responsibility includes coordinating Division project schedules and
timelines for all Tech Refresh IT activities (hardware replacement, WLAN
install), project management effort for HCA owned hospital facilities.
Communication with the Vendor, Hospital Directors, Division Directors,
CIO's, Network Engineers, Manage all vendor and facility relationships for
the duration of each project, scheduling resources as needed, maintaining
delivery on time, on budget.
. Schedule resources as needed
. Ensure project delivery on time, on budget
. Ensure business results as expected by each hospital/facility/customer
. Monitor & ensure execution of communication plans
. Meet targets and timelines
. Ensure customer satisfaction
. Develop / maintain processes, files for each assigned project
07/04 - 10/05 McKESSON Corp - Atlanta Branch - San Francisco -
Main
? Project Manager
Project Management of Hospital Software Implementations, utilizing Best
Practices Methodologies in alignment with PMI Industry Standards. Assisted
with deployment strategy, implementation planning, timelines, meetings,
resource requirements, from beginning to end of each project.
12/95 - 04/01 McKESSON (formerly HBOC) -
Alpharetta, GA 30005
. Medical Software Consultant
Duties involved direct communication with clients. All levels. Promoted
new software/hardware products, upgrades. Demonstrated products and/or
services while recommending best use. Coordinated support, including
technical as required by client.
. Customer Advisor
Assisted with deployment strategy, implementation planning, timelines,
meetings, resource requirements, software upgrades, product sales. Regular
client visits to promote other software products and/or proper
software/hardware usage.
. Account Executive
Identified new client group targets, working closely with Director of
Sales. Provided support during the sales cycle and follow up during
implementation and on site during "go live" process to ensure success.
. Project Management
Responsible for the successful end to end implementation of multiple
software products for group practice & clinical applications. Monitor day
to day business flow & functionality of the applications. Manage
personnel who design, build, test, train and deploy software which includes
the technical components.
Other Activites Included:
. PracticePoint Manager, Horizon Ambulatory Care, PracticePoint
Plus, T-Hub,
Enterprise MR, Horizon Patient Folder,
Financials
. Managed Care - Completed Training in Dallas in multiple
sessions
. Hospital Scheduling, Materials Management & Financial
Management
12/95 - 04/04 FAY PROPERITIES - Licensed Contractor & Developer
Project Estimation & Management - managed day to day
operations of each project
Subcontractor Scheduling
Safety & Codes
Subdivision Development Process - design &
construction
. Single & Multi-Family Dwellings (Houses & Condos)
. Executive Leasing & Property Management
01/95 - 12/95 DEKALB - NETWORK MEDICAL SERVICES, Inc.
Atlanta, GA
. Director of Operations - Physician Billing Consultant
. Developed Physician Billing Network
Environment
. Directed Installation and Setup of
Hardware/Software
06/94 - 1/95 PHYSICIANS STRATEGIES 2000 dba HOLSTON VALLEY
PRACTICE MGMT
Kingsport, TN 37962
. MSO Site Applications Specialist
. Management Support &
Consultant for System Operations
. Multi - Location
Physician Installations
. Medical Billing
Procedure Directives
. Daily Operations
Support & Training
12/92 - 04/94 FORT SANDERS WEST PRACTICE MANAGEMENT
280 FSW Blvd #214,
Knoxville, TN 37922
. Medical Business Management
. Multi-location supervision for rural sites
. Automated Medical
Accounts & Scheduling
. Personnel Director
11/90 - 12/92 UNIVERSITY OF TENNESSEE OB/GYN DEPT
Knoxville, TN 37922
. Medical Business Administrator
. 12 Physician Faculty
Group, 3 NP's
. Multi-specialty
included OB/GYN, Infertility, Oncology
. Computer installation
& support for Physician Practice
EDUCATION: BS Equivalent
State Technical Institute at Knoxville
Pellissippi State
Blount Occupational Education Center
Sea Ile Vocational Education
Memphis Adult Education
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