Jared M. Smith

*** ***** ******** *****, **********, MD 21742

Phone: 717-***-**** Email: abmxgr@r.postjobfree.com

Professional Profile

A Human Resource Professional with experience in general and project-

based HR. Problem-solving employee with a consistent record of

creating improvement. Skilled in employee relations and a broad

spectrum of HR functions. A results oriented-individual with a

pattern of superior achievement; proficient in a wide range of

analysis procedures that help create effective plans and procedures.

Experienced leading teams of various sizes to produce exceptional

outcomes.

Relevant Professional Experience

Human Resources Generalist-Absolute Staffers-Laurel, MD (July 2009-February

2010)

Oversaw Human Resources operations for approximately 200 employees and

independent contractors at government locations throughout the country.

Supervised HR Assistants, Administrative Assistant, and Recruiters.

Responsibilities included full range of HR activities.

. Decreased time to fill job openings by 33%

. Recruited candidates for open positions

. Created job satisfaction survey for external employees

. Facilitated the company's benefits programs, including insurance,

401k, COBRA, and incentive programs

. Responded to employee relations concerns. Was instrumental in de-

escalating existing complaints upon taking over HR responsibilities

for the Company

. Developed company's internal policies and procedures to insure legal

compliance, this included major changes in information storage,

applicant information intake, data storage, and disciplinary

procedures

. Leveraged knowledge of HR laws to produce the company's first ever

successful defense in an unemployment hearing, as well as several

other successful defenses over the following months

. Ensured the company had worker's compensation insurance and reporting

in all states of operation, this included conducting an audit the

resolved pre-existent issues of double coverage periods

. Audited and Input bi-weekly payroll to ensure accuracy, including

reconciliation of billable hours

. Oversaw audit preparations from Insurance companies and the Department

of Labor. The Department of Labor audit resulted in a refund for the

company

. Developed and Conducted training programs/sessions. Examples include:

individual specific job training, customer service initiative, OSHA

compliance, newly implemented software programs, and new hire

orientation.

Human Resources Consultant/Project Manager-Clemson, SC (September 2006-July

2009)

While a student at Clemson University, consulted for several organizations

on Human Resources processes.

. Analyzed visitor flow and staffing policies for two historical sites,

and made recommendations for future staffing practices

. Reviewed data entry procedures for various sites and made

recommendations for process improvement

. Designed and Analyzed visitor survey to determine how differing

employee practices affect customer experience, allowing site to

determine which areas were most effective in enhancing visitor

experience.

. Developed HR policies and procedures to ensure efficiency legal

defensibility at an NPO. Implemented policies assisted with expansion

and board confidence to acquire additional facility

. Implemented rater training (conducted online) for online informational

service. Increased inter-rater reliability from .64 to .91

. Provided manufacturing organization with an assessment of

organizational culture, turnover intentions, and organizational

commitment for 60 branch locations

. Identified strengths and weakness for manufacturing organization, and

delivered tech report which outlined techniques for improvement

Regional Manager (HR & Operations)-Tinsley Investigative Services-Orem, UT

(July 2000-July 2002).

Led the company's Human Resources programs and operations. Supervised

approximately 15 employees, ranging from Admin to Private Investigators

. Developed and Administered training program for agents. This

comprehensive program included initial training and continuing

education. Agency's successful case ration rose from approximately

75% to 94% after implementation.

. Produced bi-weekly payroll for employees, including billing

reconciliation with reported hours

. Completed general HR functions, including payroll, training

certifications, new hire paperwork, and agency disciplinary actions

. Created and Performed quarterly employee performance appraisals

. Developed an Employee Rewards system which recognized top achievers.

After implementation of recognition system, turnover decreased by

approximately 60%.

. Co-authored company's first employee handbook

. Implemented policies to ensure legal compliance and effective

operation. Major policy modifications included performance appraisal,

applicant in-take, selection procedure, disciplinary policies, and

compensation structure.

. Delivered a successful defense for a State investigation into

company's policies for sub-contractors.

Volunteer Representative.-LDS Church, Minneapolis, Minnesota Mission (July

1997-1999).

Participated in teaching activities, and held various positions of

leadership including Trainer, Financial Coordinator, and Zone Leader.

. Instructed and Certified new representatives in teaching methods

. Oversaw the field activities of approximately 20 other representatives

in geographical unit.

. Administered the financial operations of the organization. This

included processing of support funds/payroll and budgeting for the

organization. The organization consisted of approximately 200 other

representatives.

Academic Experience

Teaching Assistant (August 2005-May 2008), Clemson University

. Responsible for the collection and grading of lab assignments

. Assisted students in the development of personal course-related

websites

. Instructed students in classroom and office settings on a wide

variety of psychology related topics

Editor-in-Chief, Intuition, (October 2004-August 2005), Brigham Young

University

. Was appointed student editor-in-chief of BYU's inaugural

undergraduate journal of psychology

. Oversaw the Intuition project from conceptualization to press

. Supervised a volunteer staff of approximately 15 students

. Established policies and procedures for the Journal and its

staff.

Education

Clemson University, Master of Science, Anticipated official completion

date: June 2010

Major: Industrial/Organizational Psychology (Human Resources Related)-

all coursework complete, GPA: 3.6/4.0

Anticipated official completion date: June 2010

Brigham Young University, Bachelor of Science, April 2005

Major: Psychology, GPA: 3.4/4.0

Awards and Affiliations

Society for Industrial and Organizational Psychology

Clemson Society for Industrial and Organizational Psychology- Vice

President

Eagle Scout

PSAT Nationally Commended Student (High School)

All-State (High-School) in Cross-Country running

Skills

Familiarity with QuickBooks, SPSS, MS Word, Excel, and PowerPoint

programs. Have conducted various statistical analyses in academic and

applied settings. Experience presenting to professional groups and

conferences. Participated in several teaching and training skills

development programs. Have initiated consulting projects with

external organizations.

Contact this candidate