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Human Resources Customer Service

Location:
Chesapeake, VA, 23321
Posted:
April 25, 2010

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Resume:

Cordell Finch

**** ****** *******

Chesapeake, VA 23321

abmxgi@r.postjobfree.com

757-***-****

Personal Profile

Enthusiastic and motivated Human Resource professional, with the ability to

work independently or as part of a team. Effective communicator with the

confidence to interact with all levels of personnel.

Education & Qualifications

Middlesex University Business School - London

MA Human Resource Management

Seton Hall University

BA Psychology with Criminal Justice minor

Essex County College

Human Resource Management Certificate

Experience

Human Resources Staffing & Compensation Analyst

City of Virginia Beach June 2008 - current

. Improved employee relations by consulting with various with

departments concerning adverse impact issues in recruitment

. Enhanced management -employee relations by providing recruitment

issues guidelines and analysis

. Increased successful staffing in various departments by modifying

recruitment strategies

. Strategize with City Attorneys on various recruitment issues

. Upgrade/downgrade position or pay grade database to reflect current

salaries and job descriptions

. Updated and completed revision of all city job descriptions within a

nine month period

. Served as a department subject matter expert in completing requested

compensation surveys from external organizations

. Developed new and reinforced existing relationships with other local

municipalities to ensure Virginia Beach continues to offer competitive

salaries.

. Developed a formal, standardized internship program

. Co-facilitate "Equal Employment Opportunities in the Workplace"

training for employees city-wide

. Successfully changed and rolled out new internal Equal Employment

Opportunity categories to reflect Department of Justice requirements

. Designed an alternative performance evaluation survey for better

documentation relating to merit increases

. Served on interview panels to fill various positions within the city

HR Generalist II

Cox Communications April 2003 - June 2008

. Experienced in high-volume recruitment cycles of exempt and non-exempt

employees

. Employed various mediums including, print and online resources, for

headhunting executives for upper-level management positions

. Attended all local career/job fairs to proactively recruit a wide-

range of talents and skill-sets

. Provided consulting services to management and employees in regards to

recruitment and employee related issues

. Performed database management of applicant, candidate and employee

information using HRIS - PeopleSoft

. Administered testing on site or at various technical colleges

. Acted as community liaison to include public speaking regarding

employment opportunities

. Restructured the delivery of new hire/new leader orientation

presentations

. Analyzed and identified, through group discussion and exit-interviews,

various obstructions in to effective organizational performance

. Conducted investigations and recommend appropriate course of action

for resolution

. Extended and discuss job offers to selected candidates, including

salary negotiation

. Devised a career-mapping program entitled 'CareeReach'

. Implemented a successful summer internship program

. Served as a board member of three technical schools

. Contributed to numerous new policies, guidelines and procedures

. Created staff training programs on policies and procedures

Human Resources Assistant

Manpower Employment Agency Feb 2003 - April 2003

Cox Communications (Temporary)

. Assisted in high volume recruiting for customer service and technical

services departments.

Human Resources Co-ordinator

Voluntary Services Overseas (VSO) May 2002 -

Dec 2002

London, England

Human Resources Intern Feb 2001 - March 2002

Diesel (London) Ltd

London, England



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