Human Resources Manager

ALICE J.F. CHAN

*** ***** ******, *** *********, CA. 94118

hm415-***-**** cell415-***-**** ~ email: **********@*********.***

WORK EXPERIENCE

APIERON, INC. (aka: Aperon BioSystems) - Menlo Park, CA. 2008 - 2010

A Developer/Supplier of medical devices [FDA-approved] to improve the

quality of life for people living with asthma.

Human Resources Manager - Reporting to VP-Operations

Major Accomplishments:

> Reduced company financial liability by more than 50%: revised the PTO

policy to include an accrual 'CAP'.

> Improved efficiencies in the company's training by automating the

company's Quality System.

Responsibilities include:

. Recruiting & Hiring Process (perm/temp staffing, internship,

interviewing, offer letters; orientation, termination)

. Benefits Administration (administer medical, dental, life/ltd/std

disability insurance, FSA, 401k, EAP & COBRA)

. Compensation Analysis

. Manage Performance Review Process; maintain Quality Management

Objectives

. Stock Administration

. Manage Workers Compensation claims & audits

. Review, process semi-monthly payroll for hourly/salary staff;

reconcile PTO accruals & balances

. Enforce company policies and procedures; update employee handbook as

necessary; maintain company organizational chart

. Worked with a team to develop, populate and maintain the company's

quality training system using the QCBD software and ensure employees

are up-to-date with job training and company's quality system meets

FDA requirements.

. Personnel Relations & Development, maintain employee training

(employee training/coaching) for 80+ees

. Personnel file maintenance

. Interim Accountant [assisting the Acctg Dept w/accounts

receivable/collections responsibilities]

ULTRA CLEAN TECHNOLOGY, INC. - South San Francisco, CA. 2007 - 2008

A Developer/Supplier of critical subsystems for the semiconductor/capital

equipment industry.

Human Resources Site Manager - Reporting to Director-HR and VP-Operations

Major Accomplishments:

> Increased employee productivity by 25%: worked closely with

Occupational Clinics to return employees back to work (full or part-

time) who were absent due to work related injuries.

> Improved communication by utilizing my language skills to translate

conversations between workers and their mangers.

Responsibilities include:

. Recruiting & Hiring Process (interviewing, generating offer letters;

orientation, termination)

. Benefits Administration (medical, dental, life/ltd/std disability

insurance, FSA, 401k, EAP & COBRA)

. Compensation Analysis (leveling SSF positions to the company like-

positions)

. Manage Employee Relations within the SSF site (300+ employees)

. Enforced company policies and procedures

. Administered LOA(FMLA, personal, military) & W/Comp policies &

procedures

. Personnel Development, maintained a training matrix system (employee

training/coaching,)

. Personnel file maintenance

FIELD RESEARCH CORPORATION - San Francisco, CA. 2001 - 2007

A Marketing and Public Opinion Research Firm [subsidiary of Havas

Advertising, Inc.]

Human Resources Manager - Reporting to the CFO and President/CEO

Major Accomplishments:

> Reduced payroll fees by 30%: transitioned payroll service providers

from ADP to Ceridian.

> Helped the company avoid IRS penalties by recalculating 401k data

submitted for Non-Discrimination Test/5500 Reporting.

> Helped increase Sales Revenue from Federal Contractors: Developed an

AAP to comply with Federal Employment Requirements.

Responsibilities include:

. Recruiting Process (permanent and temporary staffing)

. Hiring Process (interviewing, generating offer letters; orientation,

termination)

. Benefits Administration (conduced market survey; maintained medical,

dental, life/ltd/std disability insurance, maintained & reconciled

FSA; maintained & enhanced the Company 401k Plan, maintained EAP and

COBRA)

. Compensation Analysis (surveyed industry in preparation of comp review

for all levels of the company)

. Performance evaluation process, in conjunction with the compensation

review.

. Develop, implement and maintain the company's Affirmative Action Plan.

. Manage Employee Relations ranging from mgmt staff to call center

employees.

. Personnel file maintenance

. Payroll (implementation / transition payroll system from ADP to

Ceridian; process, review & audit payroll)

. Policies and Procedures (compliance, revision of the Company handbook)

. Personnel Development (employee training/coaching, company events,

etc.)

. Supervise receptionist, payroll specialists, word processing staff, as

well as part-time/temporary staff.

COMPUTER SKILLS

Windows XP, Word, PowerPoint, Excel, Outlook, HTML, Adobe Illustrator, EASI

[stock administration software]; QCBD Quality/Training System; MAS-90/200,

Quickbooks, Great Plains Accounting SW, ADP-PayXpert, ADP EZLabor Time Mgmt

System, Ceridian Pay, Data entry, 10-key (by touch)

EDUCATION

San Francisco State University

B.A. Degree: Major - Business Administration

Concentration - Personnel Management & Industrial Relations

[Human Resources Management]

CONTINUING EDUCATION

. Preparation for SPHR Certification [SHRM] - December 2010

. Seminars: Crafting Effective Affirmative Action Plans; Annual

Employment Law Updates; 401k Maintenance, Unemployment Ins. &

Appeals; Hiring Process; Compliance Audit for the Human

Resources Department; Navigating the World of Independent

Contractor Classification

MEMBERSHIP

The Society of Human Resources Management [SHRM] - Current

The National Human Resources Association [NHRA] - Current

References available upon request

Contact this candidate