Manager Financial

SUSAN K. WILLIAMS, CFP

*** ********** **** 865-***-****

Maryville, TN 37803 ************@*****.***

SUMMARY

Certified Financial Planner with excellent client service skills and the

ability to work well in a fast paced environment. Expertise in providing

comprehensive financial planning services including retirement planning,

tax and estate planning, and cash flow projections and budgeting. Proven

abilities to research and resolve problems independently and coordinate the

necessary resources to meet deadlines. Excellent communication and

presentation skills and the ability to prioritize and manage multiple tasks

and projects.

PROFESSIONAL EXPERIENCE

Harris-Sullivan Bruyette Speros & Blayney 2001 - 2009

FINANCIAL PLANNER/RELATIONSHIP MANAGER

Responsible for high net worth clients providing comprehensive financial

planning services such as retirement planning and payout options, cash flow

projections and budgeting, balance sheet preparation, tax and estate

planning, insurance review and education planning.

. Provided thorough review and analysis of employer benefit plans to

include retirement plans, deferred compensation, insurance and stock

options so that a comprehensive financial plan could be recommended to

the client.

. Instrumental in ensuring the proposed recommendations were implemented

resulting in a high level of client satisfaction.

. Oversaw the development and implementation of investment plans and

ongoing portfolio management for approximately $80 million in client

assets.

. Researched and presented firm-wide training on retirement plan

strategies to include Roth conversions, minimum required distributions

and beneficiary designations.

. Ability to research and compile data and present it in a clear and

concise manner to clients of all levels. Excellent at adjusting

presentation to meet the client's style.

National City Bank

1997 -2000

RELATIONSHIP MANAGER (1999-2000)

Responsible for administering personal and charitable trust accounts which

involved document review, client presentations, and a thorough

understanding of tax, investment and estate planning concepts.

RETIREMENT PLANS ANALYST (1997-1998)

Provided daily support to both defined contribution and defined benefit

retirement plans which included contributions, distributions, loans,

trading, reviewing documents and other client concerns.

. Served as the department specialist for over 600 IRA accounts which

involved researching issues, following and implementing IRS guidelines

and providing client support.

First Virginia Bank (now BB&T)

1992 - 1997

TRUST LIAISON/ASSET ALLOCATION SPECIALIST

Instrumental in implementing, presenting and managing multiple projects

such as an asset allocation mutual fund product, a performance reporting

service, fee and statement enhancements, as well as various other trust

department initiatives.

. Served as the liaison between the trust department vendors and over 70

users with various levels of experience, increasing their

understanding while meeting company standards.

. Participated on numerous committees involving tax reporting, mergers

and fee increases providing the trust department point of view.

. Developed a strong knowledge on many aspects of trust to include

financial markets and investments, investment performance evaluation

and management styles, pertinent tax and legal issues and system

processing.

National Wildlife Federation

1988 - 1992

FINANCIAL ACCOUNTANT SUPERVISOR (1990-1992)

Served as a liaison between Finance and MIS which required excellent

communication and interpersonal skills.

. Oversaw the monthly closing and output of accurate and timely

financial reports.

SYSTEMS ACCOUNTANT

Prepared the system generated financial statements for each monthly closing

which involved verifying the accuracy of the reports, researching any

discrepancies and completing the necessary maintenance.

EDUCATION

Master of Science, Personal Financial Planning

College for Financial Planning, Denver, CO

B.B.A. Finance & Insurance, Minor Economics

Radford University, Radford, VA

Retirement Plans Associate Designation (RPA)

Expected Completion June 2010

PROFESSIONAL DEVELOPMENT

Retirement Plan Design - International Foundation of Employee Benefit Plans

Foundation Management, Personal Trust Administration, & Trust Operations I

and II - Cannon Financial Institute

Pension Administrator's Course, -American Society of Pension Actuaries

Financial Planning, Trust Investments, Trust Administration - A.B.A

Tax Course - H&R Block

OTHER INTERESTS

Treasurer, Knoxville Lacrosse August 2008 - Present

President, Financial Planning Association - East Tennessee January 2010 -

Present

Military Financial Consultant August 2009 - Present

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