Project Manager Management

Stanley B. Lieberman

**** ******** ***. **** ******, CA 93063

Home: 805-***-**** Cell: 818-***-****

********@*****.***

Summary

Systems Analyst with 20 years experience in health insurance

industry. In-depth knowledge of Claims and Benefits. Proven success

in project management and release management; system and database

design and associated deliverables; root cause analysis (trouble-

shooting). Customer-oriented professional with high attention to

detail. A team player.

. SQL

. Visio

. Microsoft Project

. Microsoft Powerpoint

. Microsoft Access

. VMS DCL

. Rational Rose

. Datatrieve

. Microsoft Word / Excel

Professional Experience

Health Net, Woodland Hills, CA

1997 - 2009

Senior Systems Analyst

Assessed needs of internal customers including analysis of current

processes and proposal of new processes. Designed new systems

(including databases) for new processes. Implemented fixes and

enhancements and performed change management analysis. Designed and

executed queries using SQL, including data-manipulation and data

conversion queries. Performed data fixes to production files.

Resolved production issues using Root Cause Analysis. Provided

training and support for benefits coding staff. Facilitated

interdepartmental meetings and coordinated interdepartmental efforts

toward development of new ID cards, modifications to existing ID

cards and resolution of related issues.

. Lead analyst on Tracking and Reporting Application for Contracts

(TRAC) to track production more accurately.

. Co-lead on design of Benefits and Variation Comparison System /

Consolidated Benefits Database resulting in consistent benefit

information across multiple departments.

. Designed relational database to house a single source of benefit

information resulting in more accurate data maintenance.

. Performed analysis of Benefits Coding Application to automate

benefits coding process

. Conversion of Claims System and related systems from VMS-based

system to MC-400 system.

Project Manager

Managed four multi-project releases resulting in four successful

implementations. Created integration test plan and coordinated and

oversaw multi-team integration testing. Coordinated and oversaw

promotion of code to integration test, UAT and production

environments. Provided UAT support (including triage of defects) to

internal customers. Created project plan for weekend implementation

activities; coordinated and oversaw all weekend implementation

activities. Conducted meetings to discuss integration testing and

implementation activities. Attended meetings with vice presidents,

directors and managers to discuss UAT activities, progress and

defects. Created training manual for, and mentored new project

release managers.

American Benefit Plan Administrators, El Monte, CA

1988 - 1997

Business Systems Analyst

Implemented and maintained benefit specifications on automated

claims processing system for as many as 18 separate clients.

Performed analysis, development, testing and documentation of system

enhancements. Performed analysis of software packages from outside

vendors. Performed troubleshooting, user training and user support.

. Performed analysis and testing and wrote functional design

specifications and user documentation for Claims System Audit

Module, resulting in more accurate audit results tracking.

. Performed testing and wrote technical and user documentation for

Cash Flow Control Module which allows greater control of benefits

paid on a specific day, resulting in clients having more control

over their funds.

. Analyzed specific needs, wrote functional design specifications

including screen design and data flow for Disability/Timeloss

System, resulting in automation of payments.

. Analyzed specific needs and wrote functional design specifications

for On-Line PPO Referral Module resulting in user having easier

access to more complete information.

Expertise in

. Producing deliverables such as project plan, current and proposed

work flow diagrams, Business System Design (BSD), Conceptual

System Design (CSD), Technical System Design (TSD), Project

Charter and Business Area Requirements Report (BARR).

. Analysis of Customer Processes and Requirements

. Data Conversion Analysis, Gap Analysis, Data Mappings

. System Development Life Cycle (SDLC)

. Claims Adjudication Specification Language (CASL)

. Change Management Procedures

. Creation of Test Plans and Execution of Detailed Test Scripts

. Creation of Process/Data Flow Diagrams

Experienced in

. Root Cause Analysis

. Release / Implementation Management: Duties included creating

release schedules, readiness summaries, implementation plans and

integration test timelines, updating dashboards, meeting with

developers, systems analysts, IT managers, business area staff and

managers and executives to coordinate efforts and report status.

. Project Management. Duties included defining and scheduling tasks,

leading project meetings, producing status reports, meeting with

management to discuss project status and issues.

Education

BASIC and COBOL Programming California

State University, Los Angeles

Certificate in Computer Operations and Computer Technology

Los Angeles City College

Professional Development

MSAccess Level I, II

FOCUS

Data Modeling and Relational Data Design

MS Visual Basic 5.0, 6.0

HIAA (Health Insurance Association of America) Medical Expense Insurance,

Fraud

Project Management 101

AS/400 Programming Facilities and Concepts

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