Customer Service Administrative Assistant
Resume:
To Whom It May Concern:
My personal drive, dedication and willingness to learn, make me an
excellent candidate to work for your facility. I feel my administrative
and recruiting experience, has helped me to adapt to different situations
effectively. I submit my resume for consideration. My work experience has
taught me a great deal about working with hiring managers, effectively
communicating with individuals, and working in a team based environment.
As my resume indicates, my experience at Stride & Associates has proven to
be extremely valuable. As the Internal Recruiter and Lead Office
Administrator, I have:
. Maintained superior relationships with staff, potential candidates and
clients
. Recruited, hired, and trained all administrative staff for both
Chicago offices
. Delivered high quality customer service to all clients
. Continued to excel and has a high level of work performance.[pic]
In addition, I have also given new direction and energy to the
administrative staff for Stride & Associates. Through this, I have
demonstrated effective leadership skills. I have maintained the highest
performance standards with a diverse range of administrative functions. I
always maintain a mature, professional manner when communicating with
individuals on all executive levels.
I would love the opportunity to meet with you in person and demonstrate why
I would be an excellent candidate for the position. Please feel free to
contact me at the mobile phone number above. I very much look forward to
further sharing the details of my experience and enthusiasm for the
position.
Best regards,
Michelle Chico
Michelle Chico
Profile Highly motivated individual who demonstrate effective skills in
communication, strong work ethic, desire to learn, customer
service, and attention to detail. Interact well with clients and
individuals at all levels of an organization. With minimum
supervision adapt to new environments and a quick learner.
Excellent knowledge of working with Microsoft Word, Excel, Power
Point and Outlook
Summary of Qualifications
Education Robert Morris University Chicago, IL
Bachelors of Business Administration
February, 2009
Professional Experience
June 2006- Stride & Associates
Chicago, IL
Present Lead Office Administrator/Internal Recruiter
. Responsible for hiring and training of all administrative
staff in Chicago offices, processing new employee paperwork
and documents
. Support Regional Director and recruiting staff with various
administrative duties
. Performing data entry, distributing various reports, and
searching for daily job leads and potential candidates
. Order and maintain office supplies, process invoices and
check requests
. Process monthly expense statements and balance monthly
budgets for Chicago offices
. Effectively manage employees ADP to ensure time is
allocated properly
. Assist with candidate solicitation email campaigns
. Draft contracts to submit to clients
. Source/recruit candidates to fill sales positions, presents
fully screened, qualified candidates to Division Managers,
build relationships and trust with candidates during the
hiring process
June 2005- James D. Montgomery & Associates
Chicago, IL
June 2006 Receptionist
. Responsible for answering all incoming call and directing
to appropriate associate
. Provide quality customer service to clients and attorneys
by greeting and directing to meetings
. Maintaining a log of potential clients, mail merge, mail
out letters of rejection of cases, distribute mail and
sign for deliveries
. Maintain the reception area in neat orderly manner
December 2003- Robert Morris College
Chicago, IL
May 2005 Administrative Assistant
. Assist the Dean of Admissions with all aspects of the
department
. Perform administrative duties (answering a multi-line phone
system, taking and retrieving messages, etc.)
. Provide superior customer service, maintain confidentiality
and integrity of all students' information
. Prioritize multiple tasks and work on a variety of projects
and reports, assist with special events coordination
. Operate the student information system
. Verified and approved all employees time sheets to keep
track of paid time off to be submitted to Human Resources
. Responsible for managing petty cash and collections of
applications fees to submit to accounting department in a
timely manner
References Furnished Upon Request
Michelle Chico
8233 S. Commercial
Chicago, Illinois, 60617
*********@*****.***
Michelle Chico
8233 S. Commercial
Chicago, Illinois, 60617
*********@*****.***
Contact this candidate