Human Resources Manager
Resume:
Lisa O'Dell, SPHR
Lake Barrington, IL 60084
abmxbe@r.postjobfree.com
SUMMARY
Accomplished Human Resources professional with experience managing a broad
range of human resource functional areas in Fortune 100 and small/mid-size
companies. Developed human resource processes and programs aligned with
strategic goals of organization. Strategic and/or tactical experience in:
Employee Relations Policy Creation Performance Management
EEO/Diversity Benefits and Wellness Compensation
Initiatives
Talent Acquisition Mergers and Acquisitions Job Analysis
OSHA/Safety Workforce Planning Employee Retention
Change Management Project Management Employment Law
PROFESSIONAL EXPERIENCE
Dell (ASAP Software, Inc., was acquired by Dell 11/07), Buffalo Grove, IL
1997 - 2009
A computer manufacturer of approximately 78,000 employees. ASAP Software
was a services and software reseller of approximately 480 employees
acquired by Dell for industry knowledge and expertise.
Human Resources Consultant 4/08 - 2/09
Human Resources Manager II 11/07 - 3/08
Manager, HR Programs and Co-worker Services 10/06 - 10/07
Team Leader/Sr. Human Resources Generalist 6/05 - 9/06
Sr. Human Resources Generalist 6/99 - 5/05
Human Resources Generalist 2/97 - 6/99
. Provided consultative support and a business partner to 1,000 remote
Dell associates in the Northeast region, including 80 managers, 30 of
which were director-level or above.
. Created and implemented the following at Dell:
-Training for Dell's Tobacco Free Campus in North America
-Intranet reference toolkit for all Dell Human Resource Generalists
supporting remote employees
-Reference toolkit for all Dell remote employees
-Security clearance process for all eligible federal candidates.
. Recognized by Dell leadership as a vital contributor to the merger and
integration. Key responsibilities included job mapping, termination
and integration of benefit plans, process and systems integration,
communication to legacy ASAP associates, and change management.
. Selected by ASAP executive leadership to be part of the cross-
functional team during the due diligence portion of the pre-
acquisition process.
. Held progressively more responsible positions at ASAP, ultimately
managing a team of HR Generalists, providing back to VP, Human
Resources, and strategic direction to company.
. Improved employee retention at ASAP through a employee retention
program and fostered an environment that was recognized as one of the
"Top 25 Employers" by Chicago Magazine, "Top Ten Places to Work" by
Interactive Week, and featured as an "Employer of Choice" in a CCH
publication.
. Developed and managed a comprehensive internal audit program to insure
compliance with government regulations including SOX. The scope of
internal audits spanned benefits, safety, payroll, and equal
opportunity. ASAP received a letter of compliance as the result of
an on-site OFCCP audit, and results from a recent OFCCP desk audit
also revealed compliance in our affirmative action initiatives.
. Negotiated annual benefit contracts with zero or single digit
increases without significantly changing the plans during a time when
most organizations realized double-digit annual increases.
. Created or improved processes and procedures at ASAP including:
-On-boarding
-New manager training
-Intranet benefits site
-"Benefits News" an employee benefits newsletter during open
enrollment and for reference throughout the year
-Electronic attendance program
-On-call policy and procedures
-Exiting process and exit interviews with analysis of data
-Electronic performance management tool
-Disaster recovery
Panasonic (Matsushita Electric Corporation of America), Elgin, IL
12/1988-2/1997
A consumer and business electronic product manufacturer ranked fifth
largest worldwide.
Personnel Coordinator (initially contracted through Norrell Services)
12/88 - 2/97
. Provided human resources support to central region of approximately
1500 employees.
. Insured compliance with all government agency requirements through
internal audit process, receiving recognition of compliance from OFCCP
and OSHA.
. Created and implemented training in areas of EEO, Sexual Harassment,
and ADA.
. Trained affiliate personnel departments on HRIS and reporting systems.
. Recruited for both full time associates and a temporary staff of
approximately 300.
. Selected for a three-month assignment to manage manufacturing
division's preparation for OSHA audit.
. Co-founder charter chapter of the Cardunal Chamber of Commerce Human
Resources Committee.
Pemco, Trade Show Coordinator 7/88 -
11/88
Coordinated registration for two trade show with total attendance of over
15,000. Directed and assisted exhibitors and attendees on-site. Problem
solving with attendees, exhibitors, and sponsors of the shows (temporary
assignment).
Marshall Fields, Sales Associate 6/88 -
9/88
Seasonal position in the gourmet food department. Assisted clients with the
selection of fine foodstuffs. Inventory control, pricing and displaying
merchandise.
EDUCATION
Drake University, Major in Biology, Minor in Political Science
Northwestern University, credit course studies
Harper Community College, College of Lake County, Continuing Education
courses
INTERESTS AND ACTIVITIES
Society Human Resource Management
Volunteer work (literacy tutor, association civic committee, Wauconda CAG
environmental group)
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