Manager Customer Service

RONALD G. JACOBS

**** ******* ***** ****** (***)

***-****

Logan, Iowa 51546

**********@***.***

> I have extensive experience in various metal stamping, fabrication,

forming, rolling, machining, welding, CNC, and assembly operations.

Customer quotes, negotiations, and contracts.

PROFESSIONAL EXPERIENCE

In any position I believe in being where the action is and that is the

floor. My focus is consistently to improve the product, process and people.

LBT Inc, Omaha, NE, Jan 2007 - March 2010 Manufacture of liquid, insulated,

dry bulk tank trailers, predominantly for transportation of petroleum and

cement.

Consultant, Jan 2010- March 2010

. Contracted to oversee completion of specialty line set up, finalize

process change for mounting of tank to remove quality issue, and

fixture upgrades.

General Manager, Nov 2007 - Jan 2010

. Oversaw all operations in Nebraska and South Carolina with

budget/capital planning to meet plant and corporate mission, visions,

objectives and full P&L.

. Directed union contract negotiations and grievances.

. Managed team of 13 direct reports, 156 indirect for operations,

supply, engineering, sales, accounting, purchasing, scheduling,

maintenance, human resources and after market services.

. Combined resources for supply, engineering, accounting, and HR to

support both plants from one location.

. Fabrication equipment included rollers, seam welders, flangers,

plasma, shears, brake presses.

. Executed 5S and other lean initiatives which reduced injuries by 60%

and training time by 25-35%, decreased downtime and interruptions on

the floor and improved engineering process time by 20% and quality by

50%, main issue was leak prevention.

. Hosted several improvement project teams and floor improvement events.

. I combined two plants, one 65,000 sq. ft. the other 230,000 sq ft. I

put teams in place and monitored the progress for the layout design

and entire project implementation. This was a 1.5 million dollar

investment that I directed over approximately 9 months. The plant

maintained its full production during the integration. This required

about 80,000 sq. ft. of the 230,000 to have new plumbing, floors,

installed a 20X60 paint booth, overhead fall protection, building

structure changes, electrical, and EPA permitting.

. I have been through full OSHA and EPA surprise inspections by the

city, state, and federal enforcer, safety, and environmental

inspectors. The penalty outcomes were 75% below the industry and

national averages.

. Responsible to make sure that the DOT, and "R" stamp regulations were

being followed. Under my leadership LBT was recertified for the ASME R

stamp in November of 2009.

. All major components, barrel, piping, structural, chassis were

fabricated and welded in house to LBT certification approved by the

DOT and ASME.

. Provided on-going strategic, objective and business planning at

corporate and plant level.

Plant Manager, Jan 2007 - Nov 2007

. Streamlined scheduling for make and buy items along with kit list to

improve flow.

. Implemented direct line flow system with established limited queue;

reduced WIP by 50%, improved delivery from 80 to 20 days and decreased

on hand inventory 33%.

. Established subassemblies at point of use reducing material handling

and overproduction.

. Collaborated with shop supervisors to develop shop floor

policies/procedures, evaluations, and training programs designed to

improve overall operations and reduce costs.

. Had direct responsibility for 6 production supervisors, 1 maintenance

supervisor, and 105 indirect reports.

Lozier Corporation, Omaha, NE May 2002 - Jan 2007 Leading manufacturer of

retail store fixtures in both national and international markets.

Area Manager May 2002 - Jan 2007

. Managed three-shift operation which included 4 supervisors and 65

union production workers.

. Oversaw all aspects related to production efficiencies, processes,

quality, safety, profit/loss, for two assembly lines and powder coat

paint line.

. Oversaw the gate way work centers of lasers, CNC punchers, punch press

feed lines, fully automated punch press spot welding equipment.

. Increased scheduling compliance from 88% to 97%, by setting

contingency and prevention plans related to work load, absenteeism and

machine downtime.

. Improved production rates every year between 2002 and 2006.

. Initiated mechanical downtime team on gateway work centers which

reduced machine downtime.

. Implemented product flow layout in an assembly cell, increasing

production 18%.

. Rejuvenated programs related to Kanban systems, EBI's, 5S, waste

reduction, scrap reclaim and visual systems which netted improvements

of 5 to 15% in each area.

. Produced track record of delivering large scale, mission critical

customer delivery deadlines including expedited orders, product

changes and rolls out.

Distefano Tool and Manufacturing, Omaha, NE March 1993- May 2002

Manufacturing job shop that supplies production parts, molds, dies, and

various fixtures to multiple industries. Their customer base is in the

agricultural, automotive, energy, technical sector and medical industries.

Special Project Facilitator, Nov 2001 - May 2002

. Developed estimators' handbook /guidelines and customer service

format.

. Assisted owner of company with major accounts that took the projects

through all phases of the plant from quoting to manufacturing to

packaging.

. Participated in negotiating clients annual contracts.

. Transformed major systems enhancements to accommodate MRP and quoting.

Toolroom Manager, July 1998 - Nov 2001

. Oversaw operations of Tool room, wire and conventional EDM, CNC

Department and Welding Department including 45 employees with four

team leaders.

. Increased profits, reduced scrap, and reduced non-billable labor each

year by 7% to 11%.

. Interviewed, hired, trained, scheduled, promoted and evaluated

employees.

. Organized client presentation for purchasing that represented 20% of

annual revenues.

. Served on ISO Management, Contract Review and Decisive Management

teams.

Toolroom Team leader, Sept 1996 - July 1998

. Coordinated jobs related to quoting, expedites and vendor/supplier

relationships. Several times went to customers to install and run

various tools. Manual and automated configurations.

. For about 3 months was the Laser Programmer, quoted and drew parts

using Cadkey, nested parts for lasers, solved laser cutting problems,

processed jobs to other departments for secondary operations, enhanced

maintenance procedures.

. Often called on to direct large jobs for major customers that had

critical due dates and consisted of complicated tooling.

. Collaborated with a team of managers to rewrite company policies and

benefits.

. Trained pressroom staff on various methods for setting up, operating

and maintaining punch presses, brake presses and CMM.

Tool Maker, March 1993 - Sept 1996

. Spearheaded employee rotation program between all departments.

. Utilized all toolroom equipment to build, gages, fixtures, progressive

dies, deep draw dies, stamp/form dies, piece parts, molds.

Tri-V Tool and Die, Omaha, NE Aug 1990 - Mar 1993 Manufacturing job shop

that supplies production parts, molds, dies, and various fixtures to

multiple industries. Their customer base is in the agricultural,

automotive, energy, technical sector and medical industries.

Toolmaker, Aug 1990 - Mar 1993

. Periodically led various teams of 4-8 toolmakers for large jobs

. Utilized all toolroom equipment to build, gages, fixtures, progressive

dies, deep draw dies, stamp/form dies, piece parts, molds.

. Built all tooling for job shop atmosphere

. Assisted in shipping and receiving

Airlite Plastics, Omaha, NE July 1987- Aug 1990 Manufacturer of plastic

food packaging.

Mold Maker and Repair, Jan 1988 - Aug 1990

. Prepared molds for production schedule by cleaning and repairing

damages of molds.

. Trouble shot problems on molds during production runs

. Operated all standard machine shop equipment

. Assisted in set-up of molds in presses

Skid Puller, October 1987 - January 1988

. Pulled finished product from production area

. Logged finished parts into inventory and moved finished products to

warehouse

Packer, July 1987 - October 1987

. Inspected parts for flaws and packed plastic parts in box

. Relieved other workers for breaks

EDUCATION

Bellevue University, Bellevue, NE

Bachelor of Science Degree, Business Administration

Iowa Western Community College, Council Bluffs, IA

Associate of Applied Science Degree, Tool & Die

Villanova University, Villanova, PA

Certificate of Achievement for Six Sigma Green Belt

TECHNICAL/COMPUTER SKILLS

MRP; Mainframe, JOBBOSS, WMS (warehouse management system), and Alliance

Machining; CNC Programming, TOPS, Mastercam, Cadkey, AutoCAD

Labor; Kronos, ADP Ez-labor

Financials; Peachtree, Excel

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