Sales Manager

BEATRIZ RENDON

**** ***** ***** • North Port, Florida 34289 • 941-***-**** • *************@*******.***

O PERAT ION -P RODUCT I ON -P LANT M ANAGE MENT

Results-producing management career, demonstrating year-over-year improvements in Quality, Cost, and

Delivery functions. Strong and decisive operations leader with excellent analytical, organizational, team

building, and planning skills. Maintain uncompromising focus in high quality standards and bottom-line

profits improvement. Effective technical and communication abilities. Verifiable strengths in designing

and improving processes and work procedures in support of Continuous Improvement programs. A strong

supervisor able to train and motivate teams to peak performance. Core knowledge and skills areas

include:

• •

Quality Assurance 5S New Theory Practices

Management

• • Operations Improvement

Lean Manufacturing

Practices

P ROFESSI ON AL E XPERI ENC E

PGT INDUSTRIES, Venice, Florida 2002– 2009

PRODUCTION SUPERVISOR ( 2005-2009)

Managed day-to-day operations of Architectural Systems department overseeing 20+ hourly employees.

Collaborated with manufacturing and design engineers to identify and solve issues. Permanent contact

with upper management and other supervisors on a daily basis to coordinate and schedule production

goals and distribution of materials. Implement process improvement to ensure superior quality and

outstanding output of windows and doors . Maintain compliance with critical safety and quality standards.

Selected Contributions:

Maintained outstanding Safety record with zero incidents in 2 years.

Consistently recognized for Valued Contributions

Played integral role in identifying, evaluating, and implementing continuous process

improvements to minimize material waste and reduce costs by 15% .

Improved productivity approximately 20

QUALITY TECHNICIAN ( 2002-2005)

Audited existing processes in different manufacturing lines. Daily interact with production management,

as well with other head divisions to brainstorm specific QC concerns in any specific given area, and

implementation of remedial actions. Wrote work procedures, and trained production personnel to meet

and exceed customer satisfaction and increase demand for first class products. Worked with vendors to

communicate quality issues.

…Continued…

CAROL PHILIPS Page Two

Professional Experience Continued

Selected Contributions:

• Involved in establishing standard work instructions for three product lines.

COMPUTER STORE LLC, Pereira, Colombia 1996-2001

GENERAL MANAGER ( 1996-2001)

Start-up Company. Responsible for entire company strategy, from planning the marketing and sales plan

to choose company physical location. Prepare and document all necessary journal entries to support

account analysis, analyze financial results and variances to identify risks and opportunities. Preparation

and analysis of consolidate monthly financial statements, which include balance sheet, cash flow and

income statement. Also responsible for overseeing the administration of A/R and A/P processes. Maintain

sales quotas and productivity control as well company public relations in the community.

Selected Contribution:

• Increase revenue from zero to $ 250,000 in five years by expanding market share.

• Conceived innovative sales strategies that increased annual company revenue by 15%.

CASA DEL TOURISMO LLC, Pereira, Colombia 1995-1996

SALES MANAGER ( 1995-1996)

Managed customer accounts, built positive relationship with customers and grew account base within

territory. Ability to understand clients need in order to maintain a long term relationship with the

company. Responsible for create and develop business plans to capture potential clients.

Selected Contribution:

• Executed strategic sales techniques resulting in a solid account base and consistent performance

above quotas.

E DUCATI ON & C REDEN TI ALS

Bachelor of Science, Industrial Engineering, 1995

TECHNOLOGICAL UNIVERSITY, Pereira, Colombia,

Master of Business and Administration, 2007

WEBSTER UNIVERSITY, USA

Gold Credential, 2009

Florida Ready to Work

Computer Skills:

Proficient in Microsoft Office, Access, Project and Outlook, and SAP

Language Skills

Fluent English and Spanish

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