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Service Manager

Location:
Rialto, CA, 92376
Posted:
April 21, 2010

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Resume:

Gaylon Kent Davis

**** *. ******** ****** ******, CA 92376

Home 909-***-**** Cellular 909-***-****

***************@***.***

A position as Area Service Manager.

Objective

Profile 25 years experience in Refrigeration and Construction.

Ability to direct complex projects from concept to fully operational status.

Goal oriented individual with strong leadership capabilities and ethics.

Organized, highly motivated, and detail directed problem solver as well as mentor to

coworkers.

Proven ability to work in unison with service and construction coworkers, office support and

other personnel.

Valley Community College (Business Classes)

Education

Union Local 398

Huntington Park High School

Relevant Experience & Accomplishments

Program Coordination

Successfully attended and became certified Carlyle and Copeland specialists.

Level 6 Source refrigeration technical skills training program.

Proficient in CPC, Danfoss, Comtrol and EIL energy management systems.

Coordinate training programs for Source refrigeration.

Formulated, wrote, and implemented new employee orientation manuals.

Management/Supervision

Directed recruitment and retention of 20 service technicians and 3 non mechanical.

Trained, supervised and evaluated service technicians and dispatch personnel.

Developed new inventory limits for service technicians to promote a lean inventory strategy.

Able to troubleshoot over the phone instructions to service technicians.

Successfully trained clients on various types of equipment and alarm panels.

Review work orders for billable time on contract stores (extra to the contract work) to

generate additional revenue for the service and parts department.

Maintain service van fleet. Also secured new vehicles at competitive pricing.

Hill Phoenix Refrigeration, Chino, CA 2007 2009

Employment

Service Manager.

Correct Cars Wholesale Dealership, Colton, CA 2003 2007

Sold and financed automobiles through my dealership and internet.

Source Refrigeration, Placentia, CA 1997 2003

Field Service Supervisor for Inland Empire.

G.H.V. Refrigeration, Placentia, CA 1993 1997

Service technician on Commercial and Industrial accounts.

Hill Refrigeration Corp, Los Angeles, CA 1980 1993

• Service and Construction technician.

Coached both of my daughter’s softball and soccer leagues.

Community

Coached little league baseball.

Involvement



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