Jos Alberto Vel zquez
Bronx NY, 10454
E-mail: velajo75@ yahoo.com
SUMMARY:
Five years experience in the computer science field. Proficient in
maintaining computers. Experience in building and installing network
which increase process and efficiency.
WORK EXPERIENCE:
Computer Generated Solutions Bucharest, Romania
Technical Support Agent October 2008 - April 2010
Lenovo project for Spain
. Help the costumers with their hardware problems by trouble shooting
with the costumer to help resolve their hardware problem
. Help them do problem determinations so i can determine what
hardware componet I should send them, or what type of service
should they get.
JGV Management Bronx, New York
Network Administrator & Office Manager July 2003 -
January 2007
. Redesigned the network which increase efficiency by 30%
. Created design, Installed runs for the network cables
. Programmed the router and new server
. Input the tenant data in the system
. Answered phones and took messages
Huertas Junior College Caguas, Puerto Rico
Computer Technician May2002 - June
2003
. Installed and analyzed data effectiveness of hard ware and
performed repairs as necessary
. Maintained the computer programs by updating them
. Evaluated and implemented the installment of the software in its
entirety
. Responsible for turning on the IBM AS/400 system
. Provided technical support to students and staff
. Helped to implement network security
EDUCATION:
St. John's University Queens, New
York
B.S in Computer Science
Concentration in Telecommunications, August 2008
Cisco Networking Technology Academy Carolina, Puerto
Rico
Cisco Systems Certification, June 2003
Huertas Junior College Caguas,
Puerto Rico
A.S in Information Technology, May 2002
RELAVANT CERTIFICATION:
CompTIA Network +
SKILLS:
Computer Skills: Microsoft Office 2003-2007, Microsoft Access 2003,
windows 2000 server, XP,Vista, Cisco Systems, IBM AS/400, Fiber Optics
Cabling, Web Design
Electronics Skills: AC/DC Electronics, Advance Electronics, Read
Schematics, Troubleshooting
FOREIGN LANGUAGES:
Fluent in Spanish and English