CERTIFIED PROFESSIONAL IN HUMAN RESOURCES

CORE COMPETENCIES

. On-Boarding Programs . Legal Issues & Compliance

(FMLA, ADA, EEO, FLSA, OSHA)

. Recruitment & Retention Strategies . Performance Management

Tools

. Internal HR Audits . Benefits Administration

. Employee Relations . Records

Management/Retention Programs

. Compensation & Rewards Programs . HR Metrics Reporting

. Organizational Development . Mediation/Dispute

Resolution

PROFESSIONAL EXPERIENCE

CONFIDENTIAL - Atlanta, GA

HUMAN RESOURCES GENERALIST February 2009 - Present

Provide strategic guidance to the Operations, Facilities Services,

Finance, Nutrition, Security & IT Divisions on a broad range of HR

functions for approximately 1,600( employees to include: high volume full-

life cycle recruitment and retention for non-exempt, exempt and C-level

positions, staffing forecasting, review and evaluation of job descriptions;

salary plan administration; benefits administration; high volume employee

relations servicing both union/non-union employees; and the facilitation of

employee disciplinary hearings. Provide guidance to approximately 40

managers and supervisors on policy interpretation and employee relations

issues.

Introduced performance-based interview techniques to hiring

managers, designed to help easily identify high quality

candidates.

SPELMAN COLLEGE - Atlanta, GA

HUMAN RESOURCES GENERALIST April 2006 - February 2009

Managed a broad range of HR functions for approximately 650( employees to

include: full-life cycle recruitment and retention for non-exempt, exempt

and C-level positions, reviewed and evaluated job descriptions, benefit

plan enrollment and administration, HRMS database management, personnel

file management, HR policy development, salary plan administration,

employee relations and training and development. Program management of

FMLA, Worker Compensation, and unemployment claims. Successfully managed a

team of two direct reports.

Researched, developed curriculum for, and conducted management

training covering federal/state employment laws, FMLA policies

and procedures, performance-based recruitment and employee

performance management.

Co-authored sections of the standard operating procedures manual

for recruitment and selection designed to provide consistency

and validity to the recruitment process.

Successfully redesigned employee rewards and recognition program

to include e-service feature and manager recognition tools and

reminders.

Worked with the creative services team to develop collateral

materials for candidates and new hires which significantly

enhanced the expectations and image of the HR Department and

College.

Performed annual audits of HR functions and process to ensure

compliance which significantly reduced liability and led to more

efficient and effective processes and practices.

ATLANTA HOUSING AUTHORITY - Atlanta, GA

HUMAN RESOURCES SPECIALIST July 2001 - April 2006

Served as project manager on key HR initiatives; audited processes for

continuous quality improvements and enhanced delivery of services.

Responsible for file management/records retention; revising and developing

forms; maintaining training library and providing support to recruitment

and benefit team.

Served as project team member on the implementation of HR

Perspective (ADP Software) the organizations first HRMS system

which provided a single-source employee-information database and

allowed for easy retrieval of data and ad hoc reporting to

senior management.

Redesigned and implemented a dynamic On-Boarding Program;

partnered with the IT team to develop an online on-boarding

program as well as updates to HR website function and content.

Designed and managed key initiatives; health and wellness

fairs, lunch and learns; served as key team member on the

Annual United Way Campaign; Program manager for the volunteer

mentoring program - partnership with local middle school.

Performed extensive research to redesign performance assessment

tools designed to help managers and supervisors better align

employees with organizational goals and objectives.

EDUCATION

bachelor of arts

university of south alabama Mobile, AL

Area of Study: Human Services (Psychology & Sociology)

phr certification (SINCE 2003)

human resources certification institute

Human Resources Management Generalist Program

Kennesaw State University Kennesaw, GA

RECENT tRAINING

AIRS - Advanced Internet Recruitment Solutions Performance-

Based Interviewing

AIRS Performance-based interviewing is based on a simple but

powerful premise that reflects today's values and requirements:

Competencies are important, but past performance is the best

predictor of future success.

Manpower Webinar Series :

Topic: What Today's Workers Want - September 2009

Topic: Retention When it Can't Be About Money - August 2009

Topic: Answer's to the World's Toughest Employment Law

Questions - July 2009

technical Skills

Microsoft Word Excel PowerPoint

HRMS Database Administration Lawson/Banner Publisher/Visio

Applicant Tracking Systems Lotus Notes Internet Research

Taleo /Projectix Outlook Job Boards - HotJobs,

CareerBuilder, Monster

PROFESSIONAL AFFILIATIONS

Society for Human Resources Management (SHRM) SHRM - Atlanta

Creative HR professional with over 8 years of experience managing a full

spectrum of human resources services, programs and functions. Strong

command of employment laws including compliance issues,

recruiting and retention; classification and compensation

Proven success introducing process improvements and new program development

recruitment programs, open enrollment process, staff development

initiatives that drive company success

Strong communicator and team player, ability to work with diverse groups

excellent verbal and writing skills with the ability to build strong

relationships

with internal and external customers

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