CERTIFIED PROFESSIONAL IN HUMAN RESOURCES
CORE COMPETENCIES
. On-Boarding Programs . Legal Issues & Compliance
(FMLA, ADA, EEO, FLSA, OSHA)
. Recruitment & Retention Strategies . Performance Management
Tools
. Internal HR Audits . Benefits Administration
. Employee Relations . Records
Management/Retention Programs
. Compensation & Rewards Programs . HR Metrics Reporting
. Organizational Development . Mediation/Dispute
Resolution
PROFESSIONAL EXPERIENCE
CONFIDENTIAL - Atlanta, GA
HUMAN RESOURCES GENERALIST February 2009 - Present
Provide strategic guidance to the Operations, Facilities Services,
Finance, Nutrition, Security & IT Divisions on a broad range of HR
functions for approximately 1,600( employees to include: high volume full-
life cycle recruitment and retention for non-exempt, exempt and C-level
positions, staffing forecasting, review and evaluation of job descriptions;
salary plan administration; benefits administration; high volume employee
relations servicing both union/non-union employees; and the facilitation of
employee disciplinary hearings. Provide guidance to approximately 40
managers and supervisors on policy interpretation and employee relations
issues.
Introduced performance-based interview techniques to hiring
managers, designed to help easily identify high quality
candidates.
SPELMAN COLLEGE - Atlanta, GA
HUMAN RESOURCES GENERALIST April 2006 - February 2009
Managed a broad range of HR functions for approximately 650( employees to
include: full-life cycle recruitment and retention for non-exempt, exempt
and C-level positions, reviewed and evaluated job descriptions, benefit
plan enrollment and administration, HRMS database management, personnel
file management, HR policy development, salary plan administration,
employee relations and training and development. Program management of
FMLA, Worker Compensation, and unemployment claims. Successfully managed a
team of two direct reports.
Researched, developed curriculum for, and conducted management
training covering federal/state employment laws, FMLA policies
and procedures, performance-based recruitment and employee
performance management.
Co-authored sections of the standard operating procedures manual
for recruitment and selection designed to provide consistency
and validity to the recruitment process.
Successfully redesigned employee rewards and recognition program
to include e-service feature and manager recognition tools and
reminders.
Worked with the creative services team to develop collateral
materials for candidates and new hires which significantly
enhanced the expectations and image of the HR Department and
College.
Performed annual audits of HR functions and process to ensure
compliance which significantly reduced liability and led to more
efficient and effective processes and practices.
ATLANTA HOUSING AUTHORITY - Atlanta, GA
HUMAN RESOURCES SPECIALIST July 2001 - April 2006
Served as project manager on key HR initiatives; audited processes for
continuous quality improvements and enhanced delivery of services.
Responsible for file management/records retention; revising and developing
forms; maintaining training library and providing support to recruitment
and benefit team.
Served as project team member on the implementation of HR
Perspective (ADP Software) the organizations first HRMS system
which provided a single-source employee-information database and
allowed for easy retrieval of data and ad hoc reporting to
senior management.
Redesigned and implemented a dynamic On-Boarding Program;
partnered with the IT team to develop an online on-boarding
program as well as updates to HR website function and content.
Designed and managed key initiatives; health and wellness
fairs, lunch and learns; served as key team member on the
Annual United Way Campaign; Program manager for the volunteer
mentoring program - partnership with local middle school.
Performed extensive research to redesign performance assessment
tools designed to help managers and supervisors better align
employees with organizational goals and objectives.
EDUCATION
bachelor of arts
university of south alabama Mobile, AL
Area of Study: Human Services (Psychology & Sociology)
phr certification (SINCE 2003)
human resources certification institute
Human Resources Management Generalist Program
Kennesaw State University Kennesaw, GA
RECENT tRAINING
AIRS - Advanced Internet Recruitment Solutions Performance-
Based Interviewing
AIRS Performance-based interviewing is based on a simple but
powerful premise that reflects today's values and requirements:
Competencies are important, but past performance is the best
predictor of future success.
Manpower Webinar Series :
Topic: What Today's Workers Want - September 2009
Topic: Retention When it Can't Be About Money - August 2009
Topic: Answer's to the World's Toughest Employment Law
Questions - July 2009
technical Skills
Microsoft Word Excel PowerPoint
HRMS Database Administration Lawson/Banner Publisher/Visio
Applicant Tracking Systems Lotus Notes Internet Research
Taleo /Projectix Outlook Job Boards - HotJobs,
CareerBuilder, Monster
PROFESSIONAL AFFILIATIONS
Society for Human Resources Management (SHRM) SHRM - Atlanta
Creative HR professional with over 8 years of experience managing a full
spectrum of human resources services, programs and functions. Strong
command of employment laws including compliance issues,
recruiting and retention; classification and compensation
Proven success introducing process improvements and new program development
recruitment programs, open enrollment process, staff development
initiatives that drive company success
Strong communicator and team player, ability to work with diverse groups
excellent verbal and writing skills with the ability to build strong
relationships
with internal and external customers
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