Manager Training

SUMMARY OF QUALIFICATIONS

. **+ years developing management and leadership training

. Skilled in methods and practices dealing with communication training

and development for organizations including pre-assessment, writing

objectives, training techniques, post-training evaluation, feedback

and implementation

. Experience in creating training programs, manuals and employee

handbooks.

. Working knowledge of ADDIE, instructional design models (i.e. Dick &

Carey model), and adult learning principles (Gagne's 9 Events of

Instruction)

. Experience in creating evaluation tools using Kirkpatrick's 4 Levels

of Evaluation

. Certified in Corporate Event Planning by Georgia Perimeter College.

. Experience with Communication Needs Assessment and Analysis

. Excellent leadership, organization, communication, and presentation

skills

EDUCATION

Bachelor of Science, Organizational Communication Kennesaw State University

COMPUTER SKILLS

MS Office Suite, Adobe InDesign and PhotoShop

PROFESSIONAL EXPERIENCE

Blockbuster Video Ellenwood, GA Apr/08 -

Jan/10

Lead In-store Trainer - General Manager

. Managed eLearning modules

. Highly skilled in verbal presentations

. Developed the ability to effectively address and engage a wide variety

of audiences from associates to customers to managers, promoting

overall organizational goals and ambitions.

. Facilitated company based orientation.

. Completed Hiring for Excellence Workshop under the guidance of

company's HR manager.

Hollywood Video Riverdale, GA Dec/05-Oct/07

Team Lead - General Manager

. Facilitated company based orientation.

. Coordinated the merging of two store staffs during company downsizing

developed employees with potential to move into management.

. Established new training material for associates at Movie Trading

Company and Hollywood Video

. Learned to create training models in an effort to plan, prepare,

implement, manage and evaluate a organizations training and

development program.

Accomplishments and Professional Organizations.

. Member of American Society of Training & Development (ASTD) National

Chapter.

. Member of American Society of Training & Development (ASTD) Atlanta

Chapter.

. Member of the Society for Human Resource Management (SHRM) National

Chapter.

. Member of the Society for Human Resource Management (SHRM) Morrow

Chapter.

. Created training materials for Non-profit Mentoring Group in Atlanta,

Ga. which included interactive CD-ROM

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