Bilingual Customer Service

TRIDEVI EMRITH

* *********** ******,

Brampton, ON. L6Y 0P2

Telephone: Home 905-***-****

Email: ********@*******.***

Skills

Bilingual in French and English

Hands on experience in Microsoft Office Suites: Word, Excel, and PowerPoint and, Adobe Photoshop

Exceptional communication and interpersonal skills

Enjoys working on team projects to share new ideas and produce optimal results

Hard-working person with outstanding problem solving abilities

Detail-minded and participative individual who maintains professional standards and meets deadlines

Capacity to adapt to different time schedule

Takes pride in doing good job and achieving results

A highly motivated worker who performs well under pressure

Education

High School, Mauritius December 1981

Employment History

Global Electronics Supplies, Mississauga, Ontario April 2005- Present

Bilingual Customer Service Representative

Process customer orders accurately, providing excellent customer service

Maintain call/email/fax average based on department standards

Up-sell products by informing customers about the company’s product lines or specific sales

Communicate to customers within the parameters set out by the company policy

Assist in the training of new customer service representative

Translate official company documents from English to French and vice versa.

Spherion, Mississauga, Ontario August 2004- April 2009

Clerical

References available upon request

Contact this candidate