Human Resources Manager

Norma W. Dunn

***** ****** ***** **** *********, AL 35476 205-***-****

Professional Profile

I am a multi-faceted, experienced professional with a passion for developing people, systems, and

i nfrastructures meeting the demands of today’s organizations while at the same t ime preparing to

navigate the company through demands to enhance future growth. In addition, I possess and have

acquired the following skills:

Ability to analyze complex situations using Manage and lead diverse work teams in a

problem-solving skills demanding, fast-paced work environment

Developed effective solutions to improve Ability to interact with individuals on all levels of

performance and meet business objectives the organization

through continuous improvement

Professional Experience

Mercedes-Benz U.S. International, Inc., Vance, Alabama

1995 – present

Benefits Specialist:

Achievements:

Designed and implemented a New Hire Benefits Orientation Program which has resulted in a

98% participation rate in the 401(k) plan. Saved the company over $350,000 through successful

negotiations with Life Insurance Vendor on company paid premiums. Served as Project Lead in

developing a Benefits Web/IVR system through ADP, which has reduced the need for additional

headcount in the Benefits Department. Instrumental in providing the company with additional cost

savings ideas, which will result in an additional $500k savings per year. Instrumental in the

company successfully passing annual audits on the Retirement & Savings plan (Pension Plan) for

past 10 years due to accurate recordkeeping and plan testing. Recently conducted a company-

wide Dependent Audit which resulted in a $250,000 annual savings in medical costs.

Responsibilities:

Analyze and benchmark benefit programs against current and emerging trends. Ensure that all benefit

programs are progressive, competitive and cost effective. Make recommendations for change as needed.

Manage the overall setup and maintenance of benefit selections, accruals and tracking via the HRIS system

(PeopleSoft). Leads the annual initiative for on-line open enrollment through ADP. Create and provide

communication materials Benefit Summaries and Summary Plan Descriptions and all mandated

communications related to benefits administration. Monitor claims experience, administration fees, and

utilization of all benefit plans. Audit and maintain benefit plan documents for compliance with governmental

regulations. Oversee the fiduciary and compliance process for the company’s Defined Contribution

(Retirement Plan) to include coordination of investment selection meetings- keeping minutes, performing

annual pension calculations, responsible for coordinating Non-Discrimination, ADP/ACP and other required

testing relating of the 401(k) and Pension plan. Maintain proper documents for all SOX related controls.

Liaison for internal and external Benefits related audits. Keep abreast of current legislation to proactively

project costs, create communication plans, and coordinate changes to HRIS system requirements and third

party interfaces in preparation to adopt new legislative decisions as they occur. Coordinate the administration

of all phases of team member benefit programs by overseeing and managing documents for implementation

of changes and processing of claims including: Medical, Dental, Vision, Prescription Drugs, Disability, Life,

Long-Term Care, Pre-Tax Spending Accounts, Childcare, Fitness Center, Retirees, Cobra Administration and

HIPPA compliance. Responsible for coordinating and supplying all required internal and external reports

pertaining to benefit programs. Assist Manager in administering the Executive Compensation Program

including Mgt. Incentive, Stock Option, and SERP programs. Provide customer assistance to team members

and retirees in resolving benefits and pay issues. Assist in HR recruiting activities. Responsible for MBUSI’s

Diversity Training. I also manage and administer the Educational Assistance Program, and work closely with

Payroll on pay and benefit issues.

Elk Corporation of Alabama, Tuscaloosa, AL

1985 – 1995

Human Resources Administrator

Responsibilities:

Responsible for recruitment, selection and orientation of Salaried, Non-exempt and Hourly

positions. Administration of Labor contract Agreement within guidelines. Conducted pre-work for

contract negotiations, i.e; wage surveys, labor costing, obtaining information from state and local

agencies on pay trends, COLA’s and cost indexes. Responsible for the administration and

coordination of all company Benefit Programs and company sponsored events; i.e.; Picnics &

Christmas Party. Implemented and maintained company’s Hazardous Communication/Right-to-

Know program. Maintained and prepared state, federal, and corporate reporting requirements

such as OSHA 200, EEOC-1 Annual report, Immigration Control Act, etc. Supervised Human

Resources Clerk. Administered compensation program and provided merit increase forecasting to

management for annual performance reviews.

Education/Certifications

Currently enrolled at Grand Canyon University, Phoenix, AZ (Will graduate in May, 2011 Associated

Degree in Business Administration)

Shelton State Jr. College, Tuscaloosa, AL, Business Administration – 1991

Southern Arkansas University Jr. College (Part-time) Business Administration – 1984

Currently working on CEBS & PHR Certifications – Proficient in Word Suite, Excel, PeopleSoft, Lotus

Notes, SAP, ADP/ CSS Hr izon

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