Sales Customer Service

B R I A N S H O E M A K E R

PROFESSIONAL SALES CREDENTIALS

**** ** ***** ****** . ********* . Oregon . 97007

Telephone: 503-***-**** . Email: **************@*****.***

CAREER DIRECTION

A highly industrious SALES MANAGER seeking advancement in a new and

challenging position within your company. Unrestricted as to product

or service, career options can include:

SALES MANAGEMENT - DIVISION / REGIONAL LEVEL

SALES REPRESENTATIVE - KEY ACCOUNTS

ANOTHER SENIOR-LEVEL SALES OPPORTUNITY

CREDENTIALS AND ACHIEVEMENTS

A success-driven business "go-getter" with years of substantive

experience to my credit, I am fully prepared to move into a new sales

management or sales role with major account oversight. A top producer

in both new account development and existing account expansion, I

offer strong company loyalty and a proven track record of high

productivity, customer service and problem resolution. I consistently

beat the competition by meeting, then exceeding my sales goals.

Achievements

Assigned to four key accounts requiring bi-weekly travel to

four states, I:

- Personally grew one account to $35 million in annual sales. This

one account represented 35% (or over one-third) of our company's

total annual sales volume of $110 million.

- Was assigned a small territory in Oregon consisting of two

customers and an annual sales volume of approximately $200,000. I

increased our customer base to include all thirty-four potential

customers and achieved our first corporate million dollar sales

month.

- Successfully negotiated business away from a major competitor in

Boise, Idaho. Assigned to one account, I grew our base to include

all six key accounts taking business away from supplier that had been

their primary contact for over 14 years.

- Was the point person responsible for negotiating and closing a

major contract. This one account would eventually become and remain

our largest account for five consecutive years. This resulted in a

substantial internal promotion and I was made an officer in a "family-

owned" organization.

STRENGTHS AND SKILLS

LASER-FOCUSED COMMITMENT TO SELLING SUPERIORITY

TOP PRODUCER IN ANY SALES GOAL-SETTING SITUATION

PROVEN ABILITY TO BUILD AND TRAIN A RESULTS-ORIENTED SALES TEAM

ENTERPRISING; CREATIVELY DEVELOP EFFECTIVE SALES STRATEGIES

HIGHLY STRUCTURED / HANDLE MULITIPLE ASSIGMENTS SIMULTANEOUSLY

SELF-DISCIPLINED; SET HIGH PERSONAL AND PROFESSIONAL STANDARDS

FOCUSED ON PROFITABILITY, RESULTS AND SUCCESS

A comprehensive work history, skill-sets and education summary is found on

page 2.

Credentials of Brian S. Shoemaker - Page 2

EMPLOYMENT HISTORY

VICE PRESIDENT WESTERN REGION 2004 to 2009

REGIONAL SALES MANAGER - WESTERN REGION 1996 to

2009

BRANCH SALES MANAGER 1994 to 1996

SALES REPRESENTATIVE 1992 to 1994

Employer: Dave Carter & Associates, Oregon

Earlier employment: Sales Representative for Westinghouse Electric

Supply Company 1986-1992. Achieved top-producer status for the Oregon

Branch for the years 1991 and 1992.

SALES AND MANAGEMENT SKILLS

Scope of responsibility: identify and develop new business prospects;

establish long-term customer relationships; develop and service key

accounts over a sizeable geographic area; focus on customer service and

issue resolution; consistently meet and exceed sales goals

Account growth: develop and expand new accounts; proven talent for

fostering repeat business; work diligently to protect and grow existing

accounts; was directly responsible early-on for advancing monthly sales

revenues from $224,000 to $1 million a month, in just twelve months

Versatility: can rapidly learn specifications, features and benefits of

new products or services; very comfortable working in a direct sales

capacity or in sales management and operations

Supervision: directly supervised sales and other staff, and four warehouse

operations; prioritized and coordinated daily tasks; conducted sales

training; set sales goals and targets; tracked progress and achievement; a

cross-functional department manager with direct responsibility for the

oversight of the purchasing manager and accounting personnel; assured

inventory levels were accurately maintained; reviewed, monitored and

assured timely payment of all invoices

Financial: very organized; prepare detailed progress and sales reports for

corporate review; work within budgeted parameters; profit-oriented with a

firm understanding of expense / cost containment; proficient in the review

and monitoring of monthly P & L statements

Market share: proven ability to maintain existing account relationships;

skilled monitor of competitors' standing; aptitude for infiltrating a

competitor's territory and capturing new accounts; able to overcome any

competitor

Forecasting: develop aggressive sales goals to exceed company sales

projections / expectations

Contacting: proficient in all methods of contacting; superior cold-calling

skills that produce

Strategist: skilled negotiator; directly responsible for creating and

implementing effective selling plans, devise strategic marketing approaches

and presentations that produce results; unusually successful in closing the

sale and securing the contract

Relationship building: work directly with key decision-makers on a daily

basis; proven long-term relationship building skills; offer high quality,

customer-focused service; foster on-going business relationships and

corporate expansion; excellent one-on-one skills

Customer service: develop strong client bonds resulting in substantial

customer referrals; a calm, effective and timely problem-solver

Presentation: superior oral / written communication skills; professional

and polished speaker;

Computers: proficient in various computer functions and software

applications; knowledge of Microsoft Word, Excel, PowerPoint, the Internet

and email; can learn new programs quickly

EDUCATION AND OTHER INFORMATION

BACHELOR OF SCIENCE DEGREE: ECONOMICS

University: University of Oregon

Career-driven . Highly self-motivated . Open to national travel .

Quality references are available

Contact this candidate