Sales Customer Service

Christian W Kelly

***** ** **** ** *** ***

Wilsonville, OR 97070

503-***-**** (cell)

*******.***@*****.***

SUMMARY

* A top sales and management professional with proven results. Achieved

a 65% increase in sales, increasing gross profits from 26% to 30% and

increasing net income 390% over a two year period.

* Experienced in consultative sales approach, new customer prospecting,

account management, C level sales, B2B sales, pricing, credit

approval and collections,

* Proficient in Excel and adapt easily to proprietary systems due to

CIS degree.

EDUCATION

Master's Degree

Master of Business Administration/ Finance

2002 Marylhurst University US-OR-West Linn

Bachelor's Degree

Bachelor of Arts in Business Administration/ Computer Info Systems

1994 University of Miami US-FL-Coral Gables

WORK HISTORY

Selling Branch Manager 2006-2010, United

Rentals, Portland, OR

Duties: Prospect and close new accounts, manage existing accounts, manage

a sales force of 5 outside sales and 7 inside sales reps; manage

operations, capital budgets and P&L; build the branch teams; oversee

Sarbanes - Oxley and other regulatory compliance; manage rates, and manage

capital assets and capital budgets totaling over 13 million dollars.

* Increased revenues 25%.

* Co-wrote a new Sarbanes Oxley compliance program adopted nationally.

Selling Branch Manager 2003-2006, ABC

Supply, Portland, OR

Duties: Prospect and close new accounts, manage existing accounts, manage

2 outside sales and 3 inside sales reps, P&L accountability, manage

capital and operations budget, establish pricing, approve and manage

credit lines, settle claims, manage JIT inventories. Hire, train, and

manage all HR functions for a team of 14 employees.

* Increased sales from 5 million to 9 million dollars.

* Increased net profits from 130k at 3.2% to 500k at 6.3%.

* Increased gross margin from 26% to 30%.

Manager 2002- 2003, Starbucks

Coffee, Tigard, OR

Duties: P&L accountability, hire, train and manage a team of 15

associates, manage inventories, manage retail sales and customer service.

Worked here while attending school to get the MBA.

* Achieved a 99% customer service satisfaction rating.

* Established strategic partnership with Barnes and Noble to increase

sales through a children's book hour.

Independent Contractor Advisor 1998-2002,

Schneider National Carriers, Tigard OR

Duties: Provide operational and financial direction for over 70 small

business owners under contract with the company. Negotiate contracts;

mentor, train, and coach associates and contractors; represent the company

at contractor counsel meetings, ensure contractor compliance with

government regulations.

* Highest productivity rate in the region

* Best safety record in the region

* Best retention levels of independent contractors in the region.

U.S. Army Officer 1994-1998 HWB 3/3 ACR

U.S. Army Ft Carson, CO

Duties: Responsible for the professional development, formal evaluations,

training, welfare, and logistical support of fifteen front line managers

and 120 personnel. Accountable for over $12,500,000.00 in equipment and

vehicles.

* Rewrote logistics and combat SOP for the unit.

* Recognized as the most knowledgeable Field Artillery officer in the

unit and promoted ahead of my peers to Platoon Leader.

* Developed doctrine on use, and co-engineered the Bradley FISTV vehicle

prototype.

* Won best gun and best platoon competition for Ft Carson, CO.

Contact this candidate