Project Manager Quality Assurance
Resume:
Tanmoy Bhadra
linkedin.com/in/tanmoybhadra
* ******* **** ***** (203) 929-
8700
Shelton, CT 06484
********@*****.***
____________________________________________________________________________
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Summary
Highly Qualified Technical Project Manager offering more than 10 years of
IT experience having full responsibility delivering diverse range of high
profile projects. Result focused individual with extensive experience in
the life cycle of web based applications.
. Led critical projects following standard SDLC which delivered significant
tangible value in growth, service and cost savings to the organization ($
10 MM+) using a variety of technologies, languages, platforms and
databases (J2EE, Sap Portal, Jboss, Java, Asp, Cold Fusion, Linux, Unix,
VMware, MSSQL, Db2, Ingres)
. Led very large projects successfully ($ 4 MM+) and ability to juggle
multiple projects simultaneously.
. Twice Global Business Solution quarterly award recipient
. Led meetings with business stakeholders, SMEs, BAs, UCD and developers
for project management, planning, development, execution and support
(SLA) of the applications and managing expectations.
. Extensive experience leading matrixed teams of onshore and offshore
resources.
. Led complex (e.g. search) projects managing and partnering with vendors
(IBM, Akamai, Axway, Satmatrix)
. Led projects with team members being onshore and offshore consultants.
(Infosys, Alltasian, CoreBlox)
. Experience with business continuity (DR) and integrating acquired
companies into IT framework.
. Proficient in project management tools MS Project, CA Clarity, Visio,
PowerPoint, Excel and Word
Professional Experience
CA, Islandia, NY
Technical Project Manager / Sr. Application Developer / Sr. Analyst -Global
Business Solutions Global Information Services - Feb '06 - April '10
Twice GBS quarterly award recipient for successfully leading project
teams to integrate company support portal with Enterprise Search and
improving SLA (service level agreement) of sap support portal
Led project team in consolidating more than 50+ product license
generation systems into a single source. Savings of more than $10 MM by
consolidating all the systems into one view for customers.
Led project team with overall responsibility to improve web based service
delivery of company products and solutions to fortune 500 customers.
Led project team with overall responsibility to successfully integrate
secure transport solution with company support portal CRM ($1.5 MM) to
align with company launch of a new product life cycle.
Led JAD sessions for requirement gathering, planning and executing for
sap support portal ($4 MM+). Project comprised of 12 work streams. Led
matrixed team and made data driven presentations to senior management.
Provided Project direction and support to Infosys an offshore vendor on
projects for consolidation of acquired companies into the support portal
to provide a unified view of support for customers of the acquired
company.
Led a matrixed project team in the development and delivery of cawiki to
unify 18 different wiki.
Led project to integrate IBM Web sphere search, Web Content Discovery
Service (WCDS) with the new support portal as part of the Knowledge Base
Consolidation Project.
Led project to facilitate migration from using EWAC to Site Minder as a
unified front end access control to eTrust directory across different
support web applications to ease the transition to SAP by allowing for
staged migration and meet the key business objective of GIS by providing
a unified view of support to customers.
Team Lead - Business Solutions, Global Information Services - Oct '04 - Jan
'06
. Led team of 5 application developer in-house (3 consultants) and dotted
line to 5 more application developers offshore in India to develop,
enhance and support enterprise web based applications in Java / J2EE and
internal business applications written in Visual Basic and Cold Fusion.
Managed CA Service desk SLA.
. Project planning and management for future project modules and review
current project status with client. Involved in gathering requirements,
Prototype solutions, Project signoff, QA / regression testing, disaster
recovery (business continuity) and rollout to production following
standard SDLC.
Responsible for maintaining service level agreement for enterprise
applications. Interviewed hired and organized training for new team
members. Organized Training for Quality Assurance Engineers and Level 1
Technicians.
Led daily production problems resolution by providing innovative
solutions and ensuring a timely response and communication to the end
user community.
Tanmoy Bhadra Page 2
********@*****.***
linkedin.com/in/tanmoybhadra
Application Developer, Global Information Services
. Met with the business users to gather requirements to build and enhance
both web based applications and client-server based business critical
applications. Designed and implemented application working with business
owners in the procurement group to monitor msdn license companywide.
Project provided improved tracking for licenses. Designed and built a
utility using cgi executable and active server pages to allow customers
to download their purchased license.
. Designed and built web based utilities working with requirements from
level 1 support users for company's external support website using active
server pages and Microsoft site server. Provided bug fixes and
enhancements for cgi executables written in C for company's external
support website. Analyzed and repaired defects in company's Intranet web
applications according to original client specifications.
. Designed and implemented complex SQL queries, stored procedures for an
application called Site Visit used by Sales team. Integrated asp with
crystal report to generate reports for customer visit by sales team.
Designed and built DTS packages in Microsoft SQL server and job scheduler
for intranet applications. Project provided improved service for sales
team.
. Designed and implemented a process to deliver product newsletter to
customers using active server pages and integrating it with listserv mail
server.
. Source code management and version control using Microsoft SourceSafe and
Harvest.
Quality Assurance Engineer/ Technology Consultant, Product Development
. Led a 5-member team in extensive QA of Licensing Application for all
enterprise and workgroup products; Designed test plans and performed QA
of client-server applications using load Runner; created a test
environment for QXCOM, 11 Administrative tools for Lotus Notes
Administrator for Lotus Notes.
. Led a 3-member team to implement and perform extensive QA testing of
SurviveIT - A replication application, Web Management Option for
enterprise clients and MasterIT for workgroup clients, setup test
environment, implement and test 4 system Administrative tools for OpenVMS
on DEC-Alpha; ScheduleIT, CommandIT, AdviseIT and WatchIT. Setup test
environment to test Arcserve and its options.
. Technical support for enterprise and workgroup customers of CA for the
Unicenter TNG product options - Software Delivery, Asset Management and
Remote Control option.
Junior Programmer, Product Development
Wrote programs in C++, Visual Basic, Java and scripts in UNIX. Designed
and built Jasmine multimedia applications for web shoppers. Implemented a
purchase order database using open Ingres - an RDBMS application and ran
SQL queries on it to create tables, manipulate data, run joins, update
and commit transactions.
Manager, Hindustan Motors Ltd, India
Overall responsibility to assure the quality and reliability of engine
parts being exported. Led a team of 12 quality control engineers
Education
Texas A&M University, College Station, TX.
Masters of Science, Mechanical Engineering
Bhavnagar University, Gujarat, India,
Bachelors of Engineering, Mechanical Engineering
Other Certifications
Project Management Fundamentals, New Horizons Computer Learning Center,
Islandia, NY
ITIL V3 Foundation Certification, Islandia, NY
Diploma in Total Quality Management and ISO 9000, India
Groovy Grails, Spring Source, Islandia, NY
Current Status Permanent Resident
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