Sales Customer Service
Resume:
KRISTIN L. AMRINE
** ******** ****** **** 203-***-****
Trumbull, CT 06611 *************@*****.*** Cell 203-***-****
SUMMARY
A self-motivated professional who inspires confidence, builds trust within
an organization and relates easily with others. Superior client focus,
excellent technical skills, adapts to change and can synthesize information
quickly. Consistently successful when engaging people, managing projects
that requires strong leadership, negotiation and problem solving skills.
PROFESSIONAL EXPERIENCE
MEDIA VENTURES, INC., Norwalk, CT
2008 - 2010
Account Executive, Part-time Independent Consultant
. Develop rapport & cohesion with teammates, while working independently
from home.
. Responsible for initiating, developing and retaining clients. Handle
all sales and marketing aspects for projects including phone sales,
insertion order processing, in-person meetings and database
management.
. Produce sales promotional materials & product strategies to aid sales
objective.
REED EXHIBITION, Norwalk, CT
2007 - 2008
Sales Executive, Part-time Independent Consultant
. Actively promoted and sold exhibition space and sponsorship
opportunities to new and existing clients.
. Conducted telephone sales campaign to lapsed exhibitors and new
prospects.
. Maintained contact with new exhibitors and deliver high standards of
customer service.
. Achieved the sale of 880sq ft individually and revenue target goals
along with the rest of the sales team.
GENERAL ELECTRIC CORPORATION, Fairfield, CT 1996 - 2007
EUC Specialist - GE Corporate, Shelton, CT (2000 - 2007)
. Managed Account Request team located in India, ensuring timely
resolution for network and consultant ids and trained on new request
types.
. Identified and endorsed the use of a preferred recycling vendor for
all US Mainland sites.
. Conducted 50% more site clean ups during the year, while increasing
remarket profits 53% higher than last year, yielding $52K in revenue.
. Negotiated flat rate pricing and the inclusion of hard drive scrubbing
into the fee structure, reducing the cost per device by $10.
. Developed a PC Disposition policy to instruct users on how to stage IT
equipment for removal and remarket, resulting in better record keeping
and compliance.
IT Asset Representative, Part-time Independent Consultant (1999 - 2000)
. Consolidated rentals contracts and brought closure to delinquent
accounts saving $100K.
. Co-led the Asset team in planning and the completion of three Audit IT
conferences.
Helpdesk Analyst, Part-time Independent Consultant (1996 - 1998)
. Implemented solutions to problems for field and home office personnel.
. Conducted orientation for new employees.
DATAEASE INTERNATIONAL, Trumbull, CT 1993 - 1996
Sales, Account Manager (1994 - 1996)
. Assisted in the design and development of new Value Added Reseller
Program.
. Opened, negotiated and closed the single largest order in the history
of DataEase.
Support Engineer (1993 - 1994)
. Installed and tested customer databases with reported problems.
. Repaired corrupted databases.
EXECUTRAIN OF FAIRFIELD COUNTY, Stamford, CT
1992 - 1993
Software Trainer
. Trained on changes in technology and the introduction of new software
products.
. Received Rookie Leader (Awarded to top 10 trainers with less than six
months experience)
. Gold Circle (Awarded to top 30 trainers with over six months with the
company).
AETNA LIFE & CASUALTY, Hartford, CT 1987 - 1992
Senior Automation Analyst, White Plains, NY (1989 - 1992)
. Provided hotline support for all system aspects for installed clients.
. Setup new agencies on Gemini AS400 systems and trained entire office
personnel.
Computer Analyst (1987 - 1989)
. Completed one year training program, specializing in Interface and
Accounting policies.
. Addressed User Groups and provided training on new programs of
interest.
EDUCATION
B.S., Elementary Education, Adelphi University, Garden City, NY
ADDITIONAL EXPERIENCES
. Certified Associate - Lee Hecht Harrison, Stamford, CT 06/2009
- Present
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