Management Supply Chain
Resume:
SENTHIL KUMAR PETHU REDDIAR
**********@*****.***
Mobile: 858-***-****
Professional Summary
. Having 7+ Years of experience in IT with good skills in Analysis,
Development, Production Support, Testing, Implementation, enhancement
of existing systems.
. Around 3+ years of experience in Warehouse Management Systems (WMS),
Supply Chain and Logistics environment.
. Experience in PKMS Manhattan WMS (Warehouse Management Systems) and
having 2+ years of experience in Red Prairie WMS (Warehouse Management
Systems), Transport Management Systems (TMS) and WMSlite (Digital
Supplier WMS Systems).
. Experience in Implementing and Testing Red Prairie's Warehouse
Management Systems (WMS).
. Good understanding on the process/functional aspects of Supply Chain
Industry.
. Experience in executing test plans; manual testing, database integrity
testing, functional testing, and user interface testing.
. Strong experience in developing Test Plan, Test Cases and Test
Scripts.
. Proficient in Manual Testing on Client/server and web-based
applications.
. Experience in root cause analysis identifying the different
possibilities for a transaction failures (outbound/inbound) to WMS.
. In depth knowledge of the warehouse operations, including procedural
activities such as receiving, put away, inventory management, cycle
counting, order allocation, picking, packing and shipping.
. 24 X 7 online production supports for the application and daily jobs.
. Knowledge in Data warehousing concepts and Database concepts.
. Experienced in business applications in all stages of SDLC from
Requirements to Production.
. Capable of Performance Tuning, Optimizing SQL and PL/SQL scripts.
. Experience in Oracle RDBMS and its tools SQL, PL/SQL, SQL* Loader,
SQL*Plus, SQL Navigator and TOAD.
. Worked on Operating Systems Windows 2003/2000/NT/95/98 and UNIX.
. Expertise in all areas of Software development and excellent in
solving problems.
. Strong analytical problem identification, problem-solving and
communication skills, with emphasis on clear, detailed Business
Requirements.
. Very good team player, quick and aggressive in adopting new
technologies.
. Excellent communication skills bridging Client Interaction and Team
Management.
. Have excellent analytical, problem solving, interpersonal skills and
trouble-shooting capabilities.
Education
> Masters in Computer & Network Engineering from Sheffield Hallam
University, UK.
> Bachelor of Engineering in Computer Science from Bharathidasan
University, India.
Software Skills
Warehousing Tools : Red Prairie 2009.1 & DLx 2005.2, PKMS
Manhattan
Languages : Java, C, C++, ASP.
Operating System : UNIX, MS-Dos, Windows - 95 / 98 / 2000 / XP
Database : MS-Access, SQL 7.0, Oracle 9i
Web : VB script, Java script, HTML, XML, XSL, CSS
GUI : Visual Basic 6.0
Professional Experience
November 2009 - Present Tyco Safety Products
Inc,
Red Prairie Super User
Phoenix, AZ
Project Red Prairie WMS Production Support
Role Red Prairie Super User
Environment UNIX, Oracle 10g, PL SQL, TOAD, SQL developer
Description:
Tyco Safety Products is a division of Tyco International. Their
businesses design, manufacture and sell products across three key
platforms: electronic security, life safety and fire suppression. Tyco
uses Red Prairie WMS (Warehouse Management System) for the warehouse
operations. This application runs on HP UNIX server and the Database
server is Oracle.
Contribution:
. Primary support for Red Prairie WMS (Warehouse Management System).
. 24 X 7 on call & online production support for the WMS
application.
. Participated in the overall implementation, administration and
support of the Red Prairie WMS.
. Configure, test, and implement the system rollouts.
. Post implementation support for all WMS related issues for all
sites.
. Identify, document and implement procedures and techniques to
efficiently troubleshoot WMS system issues.
. Act as liaison for and between WMS and all supporting entities
including the vendors.
. Support WMS systems after regular business hours and on weekends
as needed.
. Attend and participate in user/team/department meetings.
. Act as a resource to the IT Help Desk, when required, by
troubleshooting WMS application issues.
. Involved in mapping the data between the host systems (Mainframe)
and Red Prairie for the data migration from one system to another.
. Involved in testing the orders by doing shipping process in the
WMS system and send back the shipping confirmation transactions to
the host systems after completion.
. Helped the users by solving the issues while Shipping, Receiving &
Replenishments instantly onsite at the warehouse.
. Co-ordinate with the host systems, middleware team, business users
and notify them about the failure of orders, receipts, parts etc.
. Involved in supporting and configuring the RF guns, label
printers, laser printers.
. Configured the parts, carrier, service level, order types, client
ID in the WMS system.
. Trained users about the shipping, receiving process and warehouse
functions etc.
. Knowledge in MOCA commands.
. Involved in setting up the location strategies, picking policies
etc.
. Involved in root cause analysis, identifying the different
possibilities for a transaction failures.
. Resolving Supply Chain issues & queries, to support day-to-day
operations under a specific Service Level Agreement (SLA).
May 2009 - October 2009 T-Mobile Inc,
Application Support Analyst Atlanta, GA
Project Supply Chain
Role Application Support Analyst
Environment UNIX, Oracle 10g, PL SQL, TOAD, SQL developer,
SAP R/3
Description:
T-Mobile USA is a national provider of wireless voice, messaging, and
data services capable of reaching over 268 million people where they
live, work, and play. T-Mobile uses PKMS Manhattan WMS (Warehouse
Management System) for the warehouse operations. This application runs
on HP UNIX server and the Database server is Oracle.
Contribution:
. Primary support for PKMS WMS (Warehouse Management System).
. 24 X 7 on call & online production supports for the application
and daily jobs.
. Onsite coordinator, Team Lead and managing the offshore team.
. Working as an application support analyst by supporting all the
warehouse functions, monitoring the order flow from the host to
the warehouse.
. Resolving Supply Chain issues & queries, to support day-to-day
operations under a specific Service Level Agreement (SLA).
. Experience in root cause analysis identifying the different
possibilities for a transaction failures (outbound/inbound) to
WMS.
. Analyzing the problem from the user and giving them real time
instant support
. Create and modify the PKMS COMLINK jobs.
. Create/modify UNIX shell scripts (Cron jobs) when functional
changes are required.
. Involved in troubleshooting and supporting the end users of the
WMS system.
. Creating warehouse related reports like shipping, receiving
reports and send those reports to the warehouse managers as per
their request.
. Interact and coordinating with the host systems SAP and the
middleware teams EDI & TIBCO for any data discrepancy.
. Monitoring the JDA Daily and Weekly jobs.
. Involved in checking the data format of the ASN serial files,
correct / modify and reprocess the files by loading successfully
to the WMS systems.
. Managing the Remedy Ticket system by sending the monthly, weekly
reports to the manager.
. Use Bothell TIDAL to check the tidal jobs, restart the tidal JDA
jobs when ever required.
. Monitoring the SAP delivery due jobs for the orders
dropping to DC's.
February 2009 - April 2009 DHL Logistics,
WMS Analyst Scottsdale, AZ
Project Logistics
Role Production Support
Environment UNIX, Oracle 10g, PL SQL, TOAD
Description:
DHL is the global market leader of the international express
and logistics industry. DHL specializes in
providing customers with innovative and customized
transportation solutions from a single source.
DHL uses a third party Warehouse Management Systems application called
Logic WMS. This is a third part application and it is used by DHL
Logistics for Warehouse operations. This application runs on HP UNIX
server and database used is Oracle
Contribution:
. Involved in end-to-end Testing WMS Application.
. Involved in preparing the System Appreciation Document (SAD) for
the DHL WMS application.
. Create design documents for the applications.
. Analyze the architecture of the application and create design
documents that will be used during the migration process.
. Worked on moving all the support related FAQ's information on to
the DHL ishare (sharepoint) pages.
. Create/modify UNIX shell scripts (cron jobs) when functional
changes are required.
. Resolve help desk tickets by fixing bugs.
. Created warehouse related reports like shipping, receiving reports
and send those reports to the warehouse managers as per their
request.
February 2007 to January 2009 SONY Electronics
Production Support Analyst San Diego, CA
Project Logistics
Role Production Support
Environment UNIX, Oracle 10g, PL SQL, TOAD, Utilities
SQL*Plus, SQL Loader
Description:
Sony is one of the leading manufacturers of electronics, video,
communications,
and video game consoles and information technology products for the
consumer and
professional markets. Logistics plays a vital role in the consumer product
company's operations.
Contribution:
. Supported SONY Logistics three-core applications WMS (Warehouse
Management Systems), TMS (Transport Management System) & WMSlite
(Digital Supplier Warehouse management Systems). These are Red
Prairie's application products managed by SONY. Working as a
production support analyst in various stages of the application.
. Involved in Implementing & Testing Red Prairie's Warehouse Management
Systems (WMS).
. In depth knowledge of the warehouse operations, including procedural
activities such as receiving, put away, inventory management, cycle
counting, order allocation, picking, packing and shipping
. Working as a production support expert for Sony Logistics Department.
Worked with warehouse personals, Business Analysts and Business users
through the life cycle of each project.
. Monitoring all the warehouse related data through the systems for
successful processing. The transactions data included Orders,
Receipts, Receipt authorizations, Inventory snapshots, Owner ship
change requests/confirmations.
. Interact and coordinating with the host systems (SAP, ORACLE) for any
data discrepancy.
. Helping the warehouse users in basic Warehouse functions like
Shipping, Receiving and Inventory management.
. Involved in end to end testing from the host to the WMS system.
. Developed and organized test plans and map to functional flow and
layout of the Red prairie WMS System.
. Review the WMS error, warning and message logs, log cases with
response center.
. Executing adhoc reports for the warehouse managers
. Setup master data for the warehouse
. Support all the hardware issues for the warehouse.
. Train warehouse personnel on the warehouse management systems
. Creation of test scripts for new projects and support go-lives for new
warehouses
. Handle all system configurations and setups for new products
. Coordinating with the transportation team and warehouse teams to
resolve issues.
. Configuration of RF scanners for warehouse operations
. Involved in collecting evidences for the SOX activities for all the
Logistics applications WMS, WMSLite, and TMS applications.
. Supported the system without any escalation and have achieved a good
rapport with Sony's Business users and Application Managers Maintained
quality and client satisfaction.
Client: Capita Insurance Services, Sheffield, UK Aug 2005 to
Oct 2006
Project: Alliance Management System
Environment: Java, Oracle
Description:
This system covers various subject areas of Property Insurance such as
Policy, Claims, Underwriting, Financials and sales and marketing. This
maintains the details and provides end-to-end analysis of Policy, Claims,
Earned Premium, Incurred Claim, Insured Loss Ratio, Incurred Losses and
Growth Rate. It helps in analyzing growth ratio and loss ratio
Contribution:
. Troubleshooting the issues.
. Develops technical system documentation
. Interacting with Business team to collect the requirement.
. Ensures applications meet requirements and is error free
. Creating and maintaining Properties file for interacting with main
frame system
. Deliver design documents and collect the requirement from the concern
division manager.
. Creating and executing test cases.
. Server performance and cache management.
. Integrating new modules with existed modules.
. Generate reports using excel adaptor with JSP and Servlet.
. 24 X 7 online production supports for the application and daily jobs.
Client: G3 Software solutions, India Sep
2002 to Jul 2003
Project: Online Skill Testing System
Environment: ASP, Oracle 8i
Description:
This project is a computer-based skill testing system. This system
can be used to avoid the human errors of creating and correcting test
papers.
Language : ASP, Oracle 8i
Operating System : Windows 2000
Role : System analysis, Design, coding and testing.
Contribution:
. Trained end user on the functionality of the application.
. Analyzed the system requirements.
. Worked on database design, stored procedures and tuning queries
(Oracle).
. Involved in end to end testing the application.
. Resolve the end users issues.
Client: Vinkarr Technologies, India
June 2000 to Aug 2002
Project: Hyper Text Editor
Environment: Java 2.0, SQL server 7.0
Description:
This project deals with the development of web pages. The Editor
covers all the HTML tags and their descriptions. When we run our project,
it directly runs in the Internet Explorer and the output is displayed in
the form of web page.
Language : Java 2.0
Operating System : Windows 95/ Windows NT.
Role : Design and testing.
Contribution
. Designed and Implemented database applications using SQL Server;
. Designed and built graphics application using Java
. Involved in system requirements gathering.
. Involved in end to end testing the application.
Academic Project
Finger Print Identification
This project is an application for fingerprint
identification. Fingerprints are stored in a database as they are collected
using a standard fingerprint captures devices. If a new fingerprint is
given, the software will compare and match it with the existing
fingerprints in the database. If none of the already existing patterns
match, the new fingerprint will be stored in the database.
Environment
Language : C
Platform : MS-Windows 95
Duration : 6 Months
Role : System analysis, Design, coding and testing
Distinction
Finger print identification project was selected and
sponsored by TNSCST (Tamil Nadu State Council for Science and Technology)
and won the second prize in TNSCST Seminar and Exhibition.
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