CAREER OBJECTIVE
To be instrumental in the success of an organization in an executive/senior
management position in which I can utilize my broad strategic and tactical
management experience, communication skills, policy development experience,
education and training background, and project management oriented
principles.
EXPERTISE AND STRENGTHS
I am a management professional with 29 years of management and leadership
experience. I hold a Masters Degree in Business Administration and a
Project Management Professional (PMP) certification from the Project
Management Institute. My management and organizational experience,
communication skills, global thinking ability and application, broad
academic background, and industry experience have played a major role in re-
engineering business processes and systems. My military experience
provides expertise in Personnel (Human Resources), Logistics, Strategic
Planning and Financial management and various other specialties to include
disaster preparedness, recovery and emergency response. I have been
involved in developing and implementing business, technology, and strategic
policies in several capacities. I enjoy the level of responsibility and
organization-wide contribution available in these environments. I am a
skilled coach and team builder and enjoy the successes realized by
effective teamwork. I am highly regarded by client executive management,
executive management, and my team members. I possess a valuable
combination of skills in that I am extremely knowledgeable in management
and project management techniques and processes and possess an engaging
personality that goes over well with everyone with whom I work. I am a
highly trained communicator and effective at all levels of the
organization. I am considered compassionate and approachable by peers,
subordinates and superiors. My excellent people skills complement my
strong management skills.
My proven strengths include:
. Excellent leadership, mentor and team skills.
. Excellent presentation and communications skills.
. Building strong customer relationships at the CEO/CIO level.
. Managing multiple programs and projects in cross-functional
environments.
. Strong business analysis to include "Hands-on" project management.
. Extensive knowledge in Business Continuity planning to include
Continuity of Operations Planning and Continuity of Government
development.
PROFESSIONAL EXPERIENCE
CIBER Inc., St. Louis, MO
Director of Delivery (Jul. 06-Mar 10)
. Provided executive leaders and managers with $15M to $20M annually of
consulting services that supports their organizational information
technology strategic plans, mission and vision.
. Responsible for the proper delivery of information technology projects
for governmental and commercial clients in Missouri and Illinois by
providing high-level administrative guidance, mentoring, direction and
support to all project managers and project teams consisting of
approximately 100 consultants on a day-to-day basis.
. Responsible for responding to Requests for Proposals (RFP) by
analyzing the clients needs, understanding the technology to be used
and then defining the scope, time, resources and budget and presenting
to executive management for determination.
. Responsible for maintaining client relationships by interacting with
senior management gaining understanding of the organizations goals and
objectives and recommending current and emerging technologies to
support the business.
Director of Delivery/Project Manager (Jul. 06-Dec. 08)
. Acted in a dual role as the Directory of Delivery for the St. Louis, MO
branch office and as a Project Manager for the customization,
implementation, and ongoing support of a custom ERP system called SUMMIT.
This application manages all financial, ordering, shipping, and
inventory processes for American Seeds locations throughout the Midwest.
. Managed a team of 14-16 analysts, developers, and quality assurance
professionals. Performs all task planning and tracking.
. Managed and maintained help desk operations for 22 locations.
. Maintains daily contact with client management regarding project
priorities, task progress, and issue resolution.
. Maintains all project management documentation on CIBER's online portal
Share Point site (PMRx), to provide instant visibility to the client.
Project Manager (Jan. 06-Jun. 06)
. Project Manager for a high profile State of Missouri project.
. Transitioned from providing project oversight over this effort to the
role of Project Manager for the entire project.
. Developed a comprehensive project schedule that managed a team of 25
CIBER consultants and a project budget of approximately $5 million.
. Worked closely with client executive management conducting bi-weekly
status meetings while frequently meeting and communicating outside that
regular schedule.
. Oversaw the creation of all client deliverables from the management team
as well as from the project consultants.
. Effectively handled personnel issues.
. Kept CIBER management informed of project progress and issues as well as
personnel situations as they arose.
. Very effective at identifying issues at an early stage and working with
the client to resolve issues before they became a major problem.
. Skilled at managing project scope and administering processes that deal
with scope management.
Program Manager (Apr. 04-Jan. 06)
. Local Branch Office Manager responsible for $2.0M of growing annual
business for all information technology related projects for the State
of Missouri by providing administrative guidance, direction and
support to all projects, ensuring all project processes are tracked,
executed smoothly and according to plan.
. Responsible for operational management activities to include operation
budget, the hiring and dismissal of employees, performance appraisals
and day-to-day HR functions of the local office.
. Provide guidance, direction and mentoring to consultant team.
. Responsible for account management by building and maintaining client
relationships through day-to-day contacts, meetings and routine visits
with Business Leaders, Managers, and Information Officers.
. Conduct business development by analyzing Request for Proposals (RFP)
and Project Assessment Quotations (PAQ), defining scope, pricing,
scheduling, resource requirements and invoicing schedules.
. Manage teams of consultants who provide expertise in Enterprise
Architecture, Business Continuity, Project Oversight and Technical
Assessments.
. Conducted Project Oversight to State of Missouri Departments and
Agencies by providing guidance and recommendations for the proper
execution of project management in the areas of initiating, planning,
executing, controlling and closing.
. Assist in the development of the Enterprise Architecture program for
the State of Missouri by documenting their technological products,
statements of direction, guidelines, standards and mandates required
to implement and manage business applications throughout their
enterprise.
. Responsible for the development of Business Continuity Planning (BCP),
Continuity of Operations (COOP) and Continuity of Government (COG)
planning for the State of Missouri.
NORTHROP GRUMMAN MISSION SYSTEMS, Fairfax, VA
Research Analyst IV (May 00-Apr. 04)
. Managed the on-site implementation and fielding phases of a multi-
million dollar, multi-year project of a commercial-off-the-shelf
(COTS) product for the Department of Defense. Sites include Army,
Navy, Air Force and Marine, including the Defense Logistics Agency.
. Managed deployment teams of functional experts and
trainer/instructors, thus providing functional analysis, guidance,
training and help desk assistance to the customer and end user.
. Provided software setup guidance on an enterprise wide system while
consulting on policy and procedural changes required for successful
implementation. Provided one-on-one assistance to the customer
reducing implementation time-line by weeks resulting in time and
manpower savings.
. Provided oversight and monitoring of project activity using
performance measurement methodologies to accurately and efficiently
report project status. Created and configured PERT Chart Model flow
charts and diagrams to illustrate logical operational steps of
programs and provided daily reports of project status identifying
strengths and weaknesses.
. Directed and coordinated data files, information and processes with
customers and staff following a standard workflow resulting in on-time
implementations.
. Prepared new and/or updated existing courseware and materials for end
users.
. Instructed end users on the administrative setup procedures and
fundamentals on utilization of software programs. General class size
ranged from 15-20 students.
. Demonstrated software system to potential customers and users from
small groups to large auditorium audiences resulting in new business
opportunities and growth.
. Provided on-site representation during development and operational
testing and evaluations stages of software development. Served as the
customer focal point for discrepancy reporting while communicating
with software developers or management of resolutions.
. Researched discrepancy reports during development and testing stages,
analyzed problems and recommended solutions.
. Monitored and analyzed system performance and identified areas for
correction.
. Analyzed and tested computer programs or systems to ensure conformance
to standards. Completed scenario's to validate software per the
request for proposal (RFP) and customer satisfaction.
U.S. ARMY (Missouri Army National Guard) (1980-2000)
. Served on active duty as a Warrant Officer in the Missouri Army
National Guard from 1980-2000 in various Engineer, Signal,
Transportation, Personnel, Logistics, and Financial assignments in the
U.S. and Southwest Asia, also serving in Operation Desert
Shield/Storm. Retired in grade of Chief Warrant Officer.
. Managed functions which support the Army's Human Resource
(HR)/Personnel Management systems to include Military Personnel
Management systems.
. Planned, coordinated, prepared and conducted disaster recovery and
business continuity plans as related to the activation and
mobilization of units and organizations.
. Conducted Human Resource activities to include principles, practices,
and techniques of performance appraisal and awards programs and pay,
premium pay, and leave administration laws, regulations, principles,
and practices for civil service personnel, military (active and
reserve) personnel.
. Directed the local operation of the ARNG Military Pay Systems (Active
Guard and Reserve (AGR) and M-day personnel).
. Directed the local operation of the Defense Civilian Pay System (DCPS)
involving General Schedule and Wage Grade positions.
. Directed the local operation of travel and vendor pay systems.
. Managed $125M in annual disbursements in personnel payroll (military,
civilian & state), travel expense reimbursements, and accounts payable
resulting in an efficient system and referred to as a model system by
peer entities.
. Served as the focal point for the administrative processing and review
of payroll inquiries for the ARNG.
. Supervised a large team of military and civilian personnel engaged in
specialized personnel, finance and administrative related duties.
. Conducted operational planning for short range (3 month-1 year) and
long range (1-5 year) planning.
. Managed daily activities for 50-65 detachment personnel including
motivating, training, and mentoring staff; resulting in an average
manning of 100%.
EDUCATION & PROFESSIONAL CERTIFICATIONS
MBA, Business Administration
William Woods University, Fulton, MO
BS, Management,
William Woods University, Fulton, MO
PROFESSIONAL CERTIFICATIONS
Project Management Professional (PMP)
Licensed Real Estate Agent (Salesperson)
Certified Property Manager (CPM)
PROFESSIONAL / CIVIC AFFILIATIONS
Concerns of Police Survivors (COPS) (Lifetime Member)
Project Management Institute (Past Mid-Missouri Chapter First Vice-
President),
InfraGard Jefferson City Members Alliance,
Jefferson City Information Technology Coalition,
Jefferson City Area Board of Realtors
Missouri Association of Realtors
National Association of Realtors
The Military Officers Association,
The Warrant Officers Association Mo River Chapter (Past Charter President),
Knights of Columbus,
Wardsville Lions Club,
American Legion
Helias Booster Club