Sales Manager

AYANNA JOHNSON

***** ** **** ***** *** ***

Miami, FL 33169

954-***-**** (Cell)

***********@*****.***

PROFESSIONAL PROFILE

. Excellent software and typing skills (Excel, Word, Windows, PowerPoint,

Adobe Acrobat and Business Objects)

. Highly organized and detail oriented with a self-motivating attitude.

. Excellent problem solving skills

. Ability to work independently in a high-volume fast-paced environment

in order to meet deadlines

Able to communicate clearly and concisely to internal and external

clients

EMPLOYMENT HISTORY

First Data, Coral Springs, FL

Regional Sales Coordinator May 2008-Present

. Partner with multiple Sales VP and AE's to obtain sales achievement

goals

. Responsible for providing administrative support in the day-to-day

management of AE's

. Share Point redesign

. Maintaining daily sales reports for multiple sales teams

. Contribute innovative ideas to improve job functionality

. Pro-active in problem solving and resolution

. Effectively communicate information out to sales teams

. Scheduling team conference calls

. Responsible for maintaining accurate sales reports

. Purchasing supplies and monthly Pcard reconciliation

The Miami Herald, Pembroke Pines, FL

Advertising Department

Sales Team Coordinator (Broward Office) April 2005 -

May 2008

. Created reports for tracking revenue special initiatives and special

sales efforts to assist in determining incremental revenue

. Operate telephone business system switchboard to relay incoming,

outgoing, and interoffice calls

. Work closely with the VP of Business, Sales Managers Office Manager,

and Sales Reps and Event Marketing rep coordinating sponsorship for the

2006 & 2007 Air & Sea Show

. Assisted sales reps while simultaneously covering vacant territories

and delegating to sales assist as deemed necessary

. Outside Sales Support Person of the Year 2005

. Appointment setting, creating presentations, supervises detail

functions

. Assist sales reps and managers with the coordination and execution of

special projects

. Review invoices, delinquent accounts, adjustments and write-off amounts

. Creating reconciliation Excel spreadsheets

. Importing and exporting data from CRM to Excel

iBill Internet Billing Fort Lauderdale, FL

Accounts Payables Department June 2003 - March

2005

Research Analyst

. Reconciled up to $3M in revenue

. Saved the company over $20K by researching and identify both system and

customer errors Answered high volume of incoming calls by providing

technical support to e-commerce clients and setting up new accounts for

credit card processing

. Simultaneously coordinated a minimum of 180 active cases

. Department Liaison

. Resolved various client payables issues to the satisfaction of

department heads and employees

. Prepared effective client quarterly and yearly earnings reports using

Excel

. Instituted special projects with written procedures and instruction

manuals, which have contributed to a more efficient workflow process

EDUCATION

Broward Community College, August 1994-1997

Micro and Macro Computer Applications, Computer Business

Law, Business Management, Accounting and Finance

REFERENCES

Available upon request

Contact this candidate