Human Resources Management

Sue E. McCrary

*** ********* ***** ? Nashville, Tennessee 37211

Phone: 615-***-**** / Email: *******.*****@*******.***

Professional Profile

An articulate, self-directed and results-oriented Comprehensive Human

Resources Professional whose proven track record of career success within

fast-paced, dynamically-charged, and varied corporate arenas is founded

upon: quality, integrity, accuracy, efficiency, communication, reputation,

achievement. One who excels in establishing new Human Resources and

Administrative departments as well as relevant policies and processes.

Utilizes effective relationship-building skills and illustrates a

motivational leadership style for a team environment approach that

motivates and inspires others to meet and exceed projections and

objectives. Illustrates a strong focus on employee relations and career

development with the proven ability to quickly identify and resolve complex

issues under difficult, ambiguous, and time- sensitive circumstances.

Highlighted Qualifications

Recruiting & Retention Training, Development & Succession

Planning Career Development

Organizational Design Compensation & Benefits Administration

EEO/AAP Compliance

Budgeting & Cost Management Employee Relations & Recognition

Strategic Business Planning

Career Experience

CERES TERMINALS INCORPORATED, subsidiary of NYK Lines

Human Resources Manager

Nashville, TN, 2007 - Present

. Established centralized Human Resources department, consolidating HR

functions administered at 17 port locations by operations management.

. Created new process for hiring that ensures pre-screening process

prior to employment, accurate document completion, and verification

the company meets legal hiring process requirements.

. COBRA Administrator, responsible for all legal requirements and

processing payments.

. Manage benefit plans to include online enrollments, changes and

terminations, while serving as liaison between employees and insurance

provider

. Counsel employees and management on employee relations issues.

. Responsible for all new hires to include pre-employment and post-

employment processing.

. Audit all personnel files for accurate completion and insured

compliance with legal requirements.

. Serves as Liaison for Payroll which has transferred to newly

established Service company.

INDEPENDENT CONSULTANT, Nashville, TN, 2005 -2007

. Reviewed benefit plans, recommended changes providing competitive

plans while maintaining costs.

. Reviewed policies to ensure legal compliance with State and Federal

regulations.

. Recruited contract employees for short-term assignments.

PSA Quality Systems, Inc., Windsor, Ontario, Canada, 2003 - 2004

Director, Human Resources

. Provided human resources support service to an international

corporation that included establishing the Human Resources Department

and its policies related to: recruiting, employee relations,

performance management, career development, training, discipline, and

termination.

. Audited human resources functions for U.S. locations for federal and

state law compliance.

. Developed the performance management program linking pay to

performance.

SUE E. McCRARY PAGE 2

PSA QUALITY SYSTEMS, INC. - continued

. Recruited management and office personnel for corporate and regional

offices.

. Reengineered benefit plans, providing competitive plans while

maintaining costs.

. Provided effective conflict resolution coaching and counseling to

employees and management.

. Managed staffing company and negotiated applicable contracts.

. Designed and introduced an Employee Dispute Resolution Program.

. Successfully represented corporation at legal proceedings related to

EEOC charges and lawsuits.

Yazaki North America, Inc., Canton, MI, 1979 - 2000

Director, Human Resources Program Development, 1997 - 2000

. Designed and implemented new processes and programs to support the

goals and objectives of the global organization. Responsible for

training and development, short and long-term planning and annual

budgets and expenditures.

. Developed global rotation program and made recommendations for future

enhancements and respective course of action

. Developed communication strategy to ensure consistent practices within

the organization

. Designed and implemented Cost Savings / Continuous Improvement

Program that resulted in more than $1 million dollars in savings to

the company.

Director, Human Resources & Administration, 1993 - 1997

. Reduced turnover by 21% the first year.

. Designed organizational structure as corporation expanded throughout

North America, increasing corporate office employees from 125, to more

than 2,100 at multiple locations.

. Established in-house corporate travel agency, resulting in annual

saving of more than $250,000.

. Developed a customer-focused, results-oriented human resources team.

. Partnered with management on a broad range of issues to support the

organization's culture and operating strategy.

. Directed talent requisition and retention.

. Oversaw the progressive discipline process to ensure appropriate and

consistent handling of discipline and terminations.

. Responsible for the investigation and resolution of complaints,

administrative charges and litigation.

. Administered benefit and compensation plans.

. Appointed member of the Executive Team, which was responsible for

company vision, strategy and direction.

. Established a comprehensive compensation program to ensure marketplace

competitiveness.

. Recruited managers and staff for corporate office and branch offices in

North America.

. Coordinated the merge of the Research and Development Company,

including physical consolidation of several departments while

maintaining appropriate staffing levels and avoiding lay-offs in

accordance with the corporate practice.

. Represented company at legal proceedings related to EEOC charges and

lawsuits.

. Developed performance management program that linked pay to

performance.

Manager, Administration, 1985 - 1993 / Executive Assistant, 1981 - 1993

/ Receptionist, 1979 - 1981

Education

Central Michigan University, Livonia, Michigan

BS, Business Administration / Organizational Development

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